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PARKROYAL COLLECTION Kuala Lumpur

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

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Outdoor pool, pool loungers
Lifestyle Premier Double Double | Premium bedding, minibar, in-room safe, blackout curtains
Lifestyle Premier King | Premium bedding, minibar, in-room safe, blackout curtains
Premium bedding, minibar, in-room safe, blackout curtains

Overview of PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Individually-wrapped food options
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationBerjaya Times Square4 min walk
  • Popular LocationPavilion Kuala Lumpur7 min walk
  • Popular LocationPrince Court Medical Centre18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Near a metro station, PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Perdana Botanical Gardens and National Zoo are also worth visiting. Guests love the hotel's location for the sightseeing.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Berjaya Times Square - 4 min walk
  • Low Yat Plaza - 7 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Jalan Alor - 8 min walk
  • Prince Court Medical Centre - 18 min walk

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

PARKROYAL COLLECTION Kuala Lumpur

Luxury Kuala Lumpur hotel in Bukit Bintang, walk to Pavilion Kuala Lumpur
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium digital channels.

Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
St. Gregory Spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 70 for adults and MYR 35 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Thyme All-Day Dining
  • Botanist Lounge & Bar
  • Skye Chill

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 70 for adults and MYR 35 for children (approximately)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 5 out of 15 reviews
5 - Excellent 33%
Rating 4 - Good. 5 out of 15 reviews
4 - Good 33%
Rating 3 - Okay. 3 out of 15 reviews
3 - Okay 20%
Rating 2 - Poor. 2 out of 15 reviews
2 - Poor 13%
Rating 1 - Terrible. 0 out of 15 reviews
1 - Terrible 0%

4.2/5

Cleanliness

3.8/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff & Service problem
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very new (just renovated and opened in June 2022), clean and staff were all very friendly. We enjoyed our stay!
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service of staff is excellent.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been renovated recently with a satisfying, convenient, quiet environment location surrounding.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NORMAL ROOM
Stayed 2 nights in Jun 2022