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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

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Suite, 1 King Bed (Pavillion) | Egyptian cotton sheets, premium bedding, down duvets, minibar
Studio, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down duvets, minibar
Club Room, 2 Single Beds (City Oasis) | Egyptian cotton sheets, premium bedding, down duvets, minibar
Suite, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Overview of Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

UNESCO Sustainable Travel Pledge

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5-star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur1 min walk
  • Popular LocationKLCC Park12 min walk
  • Popular LocationPetronas Twin Towers17 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Room options

About this area

Kuala Lumpur

In the entertainment district, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is in Kuala Lumpur City Centre, a walkable area in Kuala Lumpur with great shopping. Travellers who have shopping on the agenda can visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Kuala Lumpur Race Course.

What's nearby

  • Pavilion Kuala Lumpur - 1 min walk
  • Rumah Penghulu Abu Seman - 6 min walk
  • KLCC Park - 12 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • Petronas Twin Towers - 17 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 50 min drive

About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Near Pavilion Kuala Lumpur and Berjaya Times Square, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. Enjoy Asian cuisine and more at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • Concierge services, a front desk safe and 6 meeting rooms
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 325 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as Laptop workspace and air conditioning. Guests reviews say good things about the size rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with bidets and free toiletries
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Japanese, Malay, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 95-120 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Courtyard
  • Jade Pavilion
  • The Cove

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Conference space
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

93% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 95 and MYR 120 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Frequently asked questions

Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Oct,2022, prices found for a 1-night stay for 2 adults at on 4 Oct,2022 start from S$196.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Self-parking is available for MYR 15.

What time is check-in at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km). Bukit Bintang Station is 7 minutes by foot and Raja Chulan Station is 10 minutes.

Can I cancel my reservation for free at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree and receive a full refund?

Yes, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers free cancellation on select room rates, because flexibility matters! Please refer to Pavilion Hotel Kuala Lumpur Managed by Banyan Tree cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 222 out of 349 reviews
5 - Excellent 64%
Rating 4 - Good. 103 out of 349 reviews
4 - Good 30%
Rating 3 - Okay. 15 out of 349 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 349 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 349 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Arkom
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not so good , no bacon , no pork
Stayed 2 nights in Jul 2022

5/5 Excellent

Choon Ping
Liked: Cleanliness, staff & service
Gd
Stayed 1 night in Jul 2022

5/5 Excellent

Hamidah Binte, Singapore
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia booking is seamlessly being transferred to hotel. My special requests for my anniversary decoration was passed on to the hotel and the hotel managed my decoration well. It made me feel special and i really enjoyed my short stay of 2 nights at pavillion
Stayed 2 nights in Jul 2022

5/5 Excellent

MEI FONG
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub should have stand or holder to put toiletries.
Stayed 3 nights in Jul 2022

5/5 Excellent

Adam
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and pleasing services by all staff. Courteous and welcoming. All dept staff are well mannered and ready to greet with friendly smile.
Stayed 4 nights in Jun 2022

5/5 Excellent

KEVIN SOON KIAT
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Pavilion in 2 months - rooms are amazing and decor is top notch.
Stayed 1 night in Jul 2022

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Location of the hotel is very convenient as it is connected to the Pavilion Mall. The hotel has high occupancy rate so the breakfast area can be very crowded. The room is slightly dated due to the high occupancy. The facilities in the room can be modernised with more up to date toilet and curtains to be more in line with the new 5 stars hotels. The hotel staff are very helpful and friendly.
Stayed 1 night in Jul 2022

3/5 Okay

KE JE TONY
Stayed 1 night in Jun 2022

5/5 Excellent

Sarinah
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Had a very relaxing 4days/3 night stay at the hotel. Good spread for breakfast but on the 3rd day you get bored with the same stuff. Helpful & friendly staff. Enjoy our stay & will be back again.
Stayed 3 nights in Jun 2022

4/5 Good

chee wah
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022