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Ascott Sentral Kuala Lumpur

Photo gallery for Ascott Sentral Kuala Lumpur

Primary image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk

Overview of Ascott Sentral Kuala Lumpur

Ascott Sentral Kuala Lumpur

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
Map
No. 211, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, 50470

Explore the area

  • Popular LocationKuala Lumpur Sentral6 min walk
  • Popular LocationMid Valley Megamall16 min walk
  • Popular LocationSunway Pyramid Mall21 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Choose dates to view prices

Studio Premier

  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

2 Bedrooms Premier

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Premier Room, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

One Bedroom Executive

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Premier

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

About this area

Kuala Lumpur

Near a metro station, Ascott Sentral Kuala Lumpur is in Kuala Lumpur Sentral, a walkable area in Kuala Lumpur with great shopping. Kuala Lumpur Sentral and Central Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Perdana Botanical Gardens. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium.

What's nearby

  • Kuala Lumpur Sentral - 6 min walk
  • Mid Valley Megamall - 16 min walk
  • National Museum - 16 min walk
  • Thean Hou Temple - 7 min drive
  • Sunway Pyramid Mall - 21 min drive

Getting around

  • KL Sentral Station - 5 min walk
  • Kuala Lumpur Sentral Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 52 min drive

About this property

Ascott Sentral Kuala Lumpur

Family-friendly Kuala Lumpur aparthotel in Kuala Lumpur Sentral, near Kuala Lumpur Sentral
Along with an indoor pool, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a steam room, a business centre and a children's pool. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and an LED TV with a DVD player. Comforts include a pillowtop bed and a down comforter, and guests will also appreciate thoughtful touches, such as an espresso maker and slippers.
Ascott Sentral Kuala Lumpur offers 157 air-conditioned accommodations with DVD players and espresso makers. Pillowtop beds feature down comforters. LED televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (MYR 6.00 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 AM

Family friendly

  • Children stay free
  • Free cot/infant bed
  • Children's pool
  • Babysitting (surcharge)

Kitchenette

  • Fridge
  • Microwave
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 21 for adults and MYR 15 for children

Bedrooms

  • Down duvet
  • Pillow-top mattress
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180.0 per night

Bathrooms

  • Shower
  • Rainfall shower head
  • Slippers
  • Towels provided
  • Designer toiletries
  • Hairdryer

Entertainment

  • LED TV with premium channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Fitness centre
  • Outdoor pool access neaby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 157 rooms
  • 1 building

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 190 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: MYR 6.00 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Ascott Hotel Sentral Kuala Lumpur
Ascott Kuala Lumpur Sentral
Ascott Sentral Kuala Lumpur
Ascott Sentral Kuala Lumpur Aparthotel
Ascott Sentral Aparthotel
Ascott Sentral
Ascott Sentral Kuala Lumpur Aparthotel
Ascott Sentral Kuala Lumpur Kuala Lumpur
Ascott Sentral Kuala Lumpur Aparthotel Kuala Lumpur

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 267 out of 440 reviews
5 - Excellent 61%
Rating 4 - Good. 140 out of 440 reviews
4 - Good 32%
Rating 3 - Okay. 19 out of 440 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 440 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 440 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good Access from Airport, downtown and sightseeing spots. Bad Room wall is thin. Noisy from the sound of the next room. Shower room rayout is bad.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Huge, clean rooms - walkable from NuSentral.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Huge, clean rooms. Walkable to Nu sentral.
Stayed 1 night in May 2022

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
The only thing that was good in this property was the room. Other than that Everythjng was poor. Breakfast was poor. The aircon didn't work properly. The temperature won't go below 25 degrees. Toiletries was only give for 1 pax despite having 2 pax in the room. Always have to request them. There wasn't room service so you have to buy and store some snacks in your room or else you have to order outside. Even simple items like coffee powder and plain water bottle were given as limited.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The unit is superb. Kitchen is clean, all utensils available including rice cooker and toaster. Room is clean.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with extremely friendly, helpful and respectful staff showcasing Malaysian warmth and hospitality. Great location and within walking distance of the KL Sentral train station and many restaurants. Fully equipped room. Kids loved the pool.
Stayed 4 nights in Apr 2022

1/5 Terrible

Business traveller
Liked: Cleanliness, room comfort
Horrendous experience! Bad air from aircon!
1) Aircon took half a day to cool the room 2) Breakfast served cold 3) On 3rd day of stay, aircon emit greasy & pungent smell and have the same smell despite changing rooms. Started to feel unwell with running nose and weird smell lingering on clothes and room. Could not tolerate anymore after 2 hours and checked out of hotel to stay in another hotel 4) Horrendous experience!
Stayed 3 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Stopover at KL
Service apartment type property, clean and we'll equipped. Service oriented staff with good attitude.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, property conditions & facilities
Nice place to stay with family will Come and repeat again
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, room comfort
Check in process
Slow service at check in counter
Stayed 2 nights in Dec 2021