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Overview of The Gardens – A St. Giles Hotel & Residences

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Guest reviews

4.3/5 Excellent
390 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Map

What's nearby

Popular LocationMid Valley Mega Mall5 min walk
Popular LocationKuala Lumpur Sentral9 min drive
Popular LocationUniversity of Malaya10 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

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  • Deluxe Room, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    More details
  • Premier Room, 1 Bedroom

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Bedrooms

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    More details
  • Premier Room, 2 Bedrooms

    Room amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More details
  • Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More details
  • Executive Deluxe, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More details
  • Executive Deluxe, 2 Single Bed

    Room amenities

    • Sleeps 2
    More details
  • Executive Premier, 1 King Bed

    Room amenities

    • Sleeps 2
    More details

About this area

Kuala Lumpur

Located in Mid Valley City neighbourhood, The Gardens – A St. Giles Hotel & Residences is connected to a shopping centre. Mid Valley Mega Mall and Kuala Lumpur Sentral are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Gardens and KLCC Park. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Mid Valley Mega Mall - 5 min walk
  • Kuala Lumpur Sentral - 9 min drive
  • Central Market - 10 min drive
  • University of Malaya - 10 min drive
  • Kuala Lumpur Bird Park - 15 min drive

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 42 min drive

About this property

The Gardens – A St. Giles Hotel & Residences

Luxury hotel connected to a shopping centre in Kuala Lumpur with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness centre and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a porter/bellboy. All 647 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include separate bathtubs and showers, rainfall showerheads and coffee/tea makers.
The Gardens – A St. Giles Hotel & Residences offers 647 forms of air-conditioned accommodation with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MYR 5 per day

Food and drink

Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

Fitness centre
Outdoor pool

Family friendly

Outdoor pool

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Porter

Languages spoken

English

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Pillow menu

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

More

Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 29 per person (approximately)
  • Self-parking fee: MYR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

Frequently asked questions

Can I cancel my reservation for free at The Gardens – A St. Giles Hotel & Residences and receive a full refund?
Yes, The Gardens – A St. Giles Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The Gardens – A St. Giles Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.
Does The Gardens – A St. Giles Hotel & Residences have a pool?
Yes, this property has an outdoor pool.
Is The Gardens – A St. Giles Hotel & Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Gardens – A St. Giles Hotel & Residences ?
Self-parking is available for MYR 5 per day.
What time is check-in at The Gardens – A St. Giles Hotel & Residences ?
Check-in begins at 2:00 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Mid Valley City, this luxury hotel is steps away from The Gardens Mall and Mid Valley Mega Mall. Kuala Lumpur Sentral and University of Malaya are also within 3 miles (5 km). Mid Valley is 6 minutes by foot and Abdullah Hukum Station is 19 minutes.

Guest reviews

4.3
Excellent
5 - Excellent
178
4 - Good
164
3 - Okay
23
2 - Mediocre
19
1 - Poor
6
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Nice hotel that accomadated for us smokers inc a great choise for breakfast. Very handy having the mall next door inc a 5 min walk to the train station

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were extremely helpful and pleasant. We are keen to come back.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location with direct link with The Garden mall and mid valley mega mall.

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Love staying at the hotel, suitable to bring family too.

    Stayed 2 nights in Dec 2019