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The Gardens โ€“ A St. Giles Hotel & Residences

Photo gallery for The Gardens โ€“ A St. Giles Hotel & Residences

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Outdoor pool
Outdoor pool
Outdoor pool
Suite, 2 Double Beds, City View | Balcony

Overview of The Gardens โ€“ A St. Giles Hotel & Residences

The Gardens โ€“ A St. Giles Hotel & Residences

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200

Explore the area

  • Popular LocationThe Gardens Mall5 min walk
  • Popular LocationMenara Telekom9 min drive
  • Popular LocationThean Hou Temple18 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Mid Valley City neighbourhood, The Gardens โ€“ A St. Giles Hotel & Residences is connected to a shopping centre. Travellers who have shopping on the agenda can visit Pavilion Kuala Lumpur and Sunway Pyramid Mall. Berjaya Times Square and Perdana Botanical Gardens are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • The Gardens Mall - 5 min walk
  • University of Malaya - 8 min drive
  • Menara Telekom - 9 min drive
  • Kuala Lumpur Sentral - 12 min drive
  • Thean Hou Temple - 18 min drive

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 42 min drive

About this property

The Gardens โ€“ A St. Giles Hotel & Residences

Luxury hotel connected to the convention centre in Kuala Lumpur with fitness centre
An outdoor pool, a fitness centre and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
The Gardens โ€“ A St. Giles Hotel & Residences offers 647 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AMโ€“10:30 AM: MYR 29 per person

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter

Business services

  • Business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116.60 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 29 per person (approximately)
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens โ€“ A St. Giles Hotel Residences
The Gardens โ€“ A St. Giles Hotel & Residences Hotel
The Gardens โ€“ A St. Giles Hotel & Residences Kuala Lumpur
The Gardens โ€“ A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 214 out of 468 reviews
5 - Excellent 46%
Rating 4 - Good. 190 out of 468 reviews
4 - Good 41%
Rating 3 - Okay. 29 out of 468 reviews
3 - Okay 6%
Rating 2 - Poor. 27 out of 468 reviews
2 - Poor 6%
Rating 1 - Terrible. 8 out of 468 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The Gardens us a good Hotel i had been staying for long time. This particular stay, my room was infected with ants on the table, coffee bar, and even toilet sink. the upkeeping has done down before the pandemic. hope to see improvements.
Stayed 4 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and safe
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at The Gardens. Second time staying here. Very convenient.
Stayed 3 nights in Aug 2022

2/5 Poor

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Room condition is old and not well maintained. Some of the room light is not working, requested to change room but still the same. Power point not working too. No one from front desk responded to phone calls. Housekeeping service is slow and need reminder. Carpark entrance closed at 11.30pm.
Stayed 4 nights in Jul 2022

3/5 Okay

Business traveller
Disliked: Amenities, property conditions & facilities
This is definitely for a business trip but not much for vacation type. The room is clean and tidy but a bit run down. The location is great as it is connected to a shopping mall and there are plenty of food places around the lower floor of the mall. it also connects to Megamall at mid valley where gives you more choices.
Stayed 1 night in Jun 2022