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Reviews

4.2 / 5Very Good
301 reviews

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  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 4
    • 2 Single Beds
    More details
  • Deluxe Room, 1 Bedroom

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 1 Bedroom

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Deluxe, 2 Single Bed

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Executive Deluxe, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Premier, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More details
  • Premier Room, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More details

About this area

Near a metro station, The Gardens – A St. Giles Hotel & Residences is in Kuala Lumpur's Mid Valley City neighbourhood, an area with good shopping. National Mosque and Jamek Mosque are notable landmarks, and some of the area's popular attractions include Kuala Lumpur Bird Park and Berjaya Times Square. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Shah Alam Stadium.

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 42 min drive

About this property

Along with an outdoor pool, this smoke-free hotel has a fitness centre and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a porter/bellboy. All 647 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Guests will also find separate bathtubs and showers, rainfall showerheads and coffee/tea makers.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 29 per person (approximately)
  • Self-parking fee: MYR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • The Gardens – A St. Giles Hotel & Residences Hotel
  • The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
  • The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 5 per day

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter

Languages spoken

  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
4.2

Very Good

5 - Excellent
135
4 - Good
127
3 - Okay
18
2 - Mediocre
15
1 - Poor
6
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome hotel location. It’s link to the Gardens Mall and MidValley mega mall. Lots of shopping and nice cafes/restaurants within the mall. Self-contained place that u don’t even need to go elsewhere. Will definitely be back again at The Gardens

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is good and the hotel room is clean & comfortable

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Short stay for business didn’t get to enjoy the facilities. Perfect location and direct access to Mid Valley Shopping Mall. Breakfast is wide spread with International selection. Bed is comfortable and clean.

Stayed 1 night in Oct 2019

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The issue we had was that the room we booked was advertised as sleeping 2 Adults and 2 Children but the room had only either one double bed or two single beds... Not enough for 4 people. We therefore had to upgrade to an apartment which was considerably more expensive.... 😕

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room so nice..clean n neat.also the staff

Stayed 2 nights in Oct 2019

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