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Overview of JW Marriott Kuala Lumpur

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Guest reviews

4.4 / 5Excellent
919 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)48 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Room, 1 King Bed, City View

    Deluxe Room, 1 King Bed, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Business Lounge Access (Club Executive)

    Executive Room, 1 King Bed, Business Lounge Access (Club Executive)

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio Suite, 1 King Bed, Non Smoking

    Studio Suite, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed, City View

    Junior Suite, 1 King Bed, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Poolside (Cabana)

    Room, 1 King Bed, Poolside (Cabana)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Kuala Lumpur

In the city centre, JW Marriott Kuala Lumpur is in Kuala Lumpur's Bukit Bintang neighbourhood, a walkable area with good shopping. The area's natural beauty can be seen at KLCC Park and Batu Caves, while Berjaya Times Square and Aquaria KLCC are popular area attractions. Kuala Lumpur Bird Park and KidZania are not to be missed. Our guests appreciate the hotel's central location.

Visit our Kuala Lumpur travel guide
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk
  • Jalan Alor - 9 min walk
  • Berjaya Times Square - 11 min walk
  • Kuala Lumpur Convention Centre - 11 min walk
  • Aquaria KLCC - 19 min walk

Getting around

  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur Masjid Jamek Station - 11 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive

About this property

JW Marriott Kuala Lumpur

Luxury hotel connected to a shopping centre in Bukit Bintang, walk to Pavilion Kuala Lumpur
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 578 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.
JW Marriott Kuala Lumpur offers 578 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Starhill Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)
Valet parking (surcharge)
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee
4 restaurants and 2 coffee shops
1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

Chinese
English
Japanese
Malay
Russian

Business services

Business centre
Meeting rooms

Spa

Body scrubs
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Premium bedding

Bathroom

Bathrobes
Bathroom (partially open)
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
JCB International
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • JW Marriott Hotel Kuala Lumpur
  • JW Marriott Kuala Lumpur
  • Marriott Kuala Lumpur
  • Kuala Lumpur Marriott
  • JW Marriott Kuala Lumpur Hotel
  • JW riott Kuala Lumpur Hotel
  • JW Marriott Kuala Lumpur Hotel
  • JW Marriott Kuala Lumpur Kuala Lumpur
  • JW Marriott Kuala Lumpur Hotel Kuala Lumpur
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
536
4 - Good
256
3 - Okay
85
2 - Mediocre
25
1 - Poor
17
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice spot and in the middle of all attractions and convenient stores

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, lounge, breakfast and services.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean Staff are all very helpful & friendly Location is perfect Pavilion food court is just across the road Would love to stay here again.

Stayed 3 nights in Feb 2020