Hotels near Pavilion Kuala Lumpur

( ) 1. Fast check-in by Ms Magesh (called her earlier & got all Three(3) Rooms on Adjoining Basis & Room #1208 #1210 with Connecting Doors provided to me & family) with Room #1211 nearby on the same floor 2. Ms Magesh was assisted by her wonderful front desk staff, Ms Thiru & Mdm Shima Ms Delisha 3. No deposit taken as I've paid & settled in advance for all the three(3) rooms 4. Mr Sharil, staff was also friendly assisting guests to the lifts 5. The hotel was just beside the Pavilion Mall & there was an escalator that leads guest straight into the Pavilion Mall (-) 1. Parking spaces were provided at the basement but quite limited 2. Entrance to parking was narrow so need to be extra careful going through to & out of the parking area 3. Late checkout by Sdra Shahril @Front Desk Staff was 1:00 PM latest which we normally get 2:00 PM even from 5-Star Hotels because we wanted to perform our Zuhur Solat before checking out 4. He should have considered us paying for three(3) rooms & was provided our Room #1211 very late because it was not ready yet when we checked in Rooms #1208 & #1210 5. This is where judgment skill is important which not many people (especially front desk staff of hotels) have despite years of training & experience ----- From: #Dato' Professor Dr Hj Mohd Rasid HJ HUSSIN @President of RGRMAS

Arrived at around 4.30pm but had to wait for about 1 hour for check in as the rooms were not ready. Other than that all is well. They however compensated the late check in with late check out. Excellent service by hotel staffs.

good location and very nice hotel with good food..love to visit again

Close to KLCC Suria. Polite staff and fast lift service.

Parking bit worse here because it share with KLCC parking.

Best place for relax and enjoy in short vacation.

The staffs were very friendly and the amenities were top notch. Not to forget the breakfast. Breakfast at RuMa is the bomb❤️

Check-in and check-out process was smooth. The customer service was also very friendly and helpful. I really liked the room as it was very clean and spacious. The room was also well maintained. Breakfast choices were also wide range. Overall, would definitely return here.

The best luxury hotel stay we've been in. Family oriented, services and hospitality warm, friendly and welcoming. Breakfast buffet that comes with it is superb. They make you feel at home. Will go again if given chance again.

Great Location & spacious clean room.. Breakfast was good & friendly staff