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Doubletree by Hilton Melaka

Photo gallery for Doubletree by Hilton Melaka

Featured image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Doubletree by Hilton Melaka

Doubletree by Hilton Melaka

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000

Explore the area

  • Popular LocationPortuguese Settlement10 min walk
  • Popular LocationHatten Square18 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall3 min drive
  • AirportMalacca (MKZ-Batu Berendam)11 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Doubletree by Hilton Melaka is connected to a shopping centre. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's activities can be experienced at Melaka International Bowling Centre and Jasin Hot Spring. Maritime Museum Muzium Samudera and Malacca Crocodile & โ€‹โ€‹Recreation Park are also worth visiting.

What's nearby

  • Portuguese Settlement - 10 min walk
  • St. John's Fort - 17 min walk
  • Hatten Square - 18 min walk
  • Mahkota Medical Center - 2 min drive
  • Dataran Pahlawan Melaka Megamall - 3 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

Restaurants

  • Where to eat
  • Makan Kitchen โ€“ Restaurant offering local cuisine. Serves breakfast daily.
  • Tosca โ€“ Poolside restaurant offering Italian cuisine. Serves dinner daily.
  • Axis โ€“ Serves lunch, dinner and light fare daily.

About this property

Doubletree by Hilton Melaka

Luxury hotel connected to a shopping centre in Malacca City with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Self parking is free. Other amenities include a bar/lounge, a sauna and WiFi in public areas. All 272 soundproofed rooms feature WiFi and minibars. Guests can appreciate conveniences such as sitting areas and coffee makers, and other amenities include wired Internet and LED TVs.
Doubletree by Hilton Melaka offers 272 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 29 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (MYR 29 per day), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AMโ€“10:30 AM on weekdays and 6 AMโ€“11 AM on weekends: MYR 40 for adults and MYR 20 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property โ€“ December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Fee for in-room wireless Internet: MYR 29 per night (rates may vary)
  • Fee for in-room wired Internet: MYR 29 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 29 per day (rates may vary)
  • Fee for wired Internet in public areas: MYR 29 per day (rates may vary)
  • Valet parking fee: MYR 30 per day
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

24-hour pool access

Property is also known as

Doubletree Hilton Melaka Hotel Malacca
Doubletree Hilton Melaka Malacca
Doubletree Hilton Melaka Hotel
Doubletree Hilton Hotel
Doubletree Hilton Melaka
Doubletree Hilton
Doubletree by Hilton Melaka Hotel
Doubletree by Hilton Melaka Malacca City
Doubletree by Hilton Melaka Hotel Malacca City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 336 out of 601 reviews
5 - Excellent 56%
Rating 4 - Good. 197 out of 601 reviews
4 - Good 33%
Rating 3 - Okay. 35 out of 601 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 601 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 601 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very noisy on both night's! Huge party on the first night with many people rowdy and 2nd night screaming babies.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good compliance to Covid19 SOP
Stayed 2 nights in Dec 2021

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. The route from carpark to lobby is not clear. 2. The Friday breakfast was poor. Overall, it is not a 4-stars standard from my experience though the staffs are friendly and great.
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jun 2021