Doubletree by Hilton Melaka

Photo gallery for Doubletree by Hilton Melaka

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Doubletree by Hilton Melaka

Doubletree by Hilton Melaka

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000

Explore the area

  • Popular LocationPortuguese Settlement10 min walk
  • Popular LocationHatten Square18 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall6 min drive
  • AirportMalacca (MKZ-Batu Berendam)24 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Doubletree by Hilton Melaka is connected to a shopping centre. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's activities can be experienced at Melaka International Bowling Centre and Jasin Hot Spring. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting.

What's nearby

  • Portuguese Settlement - 10 min walk
  • St. John's Fort - 16 min walk
  • Hatten Square - 18 min walk
  • Mahkota Medical Center - 6 min drive
  • Dataran Pahlawan Melaka Megamall - 6 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

Doubletree by Hilton Melaka

Luxury hotel connected to a shopping centre in Malacca City with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Self parking is free. Other amenities include a bar/lounge, a sauna and WiFi in public areas.
Doubletree by Hilton Melaka offers 273 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 29 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (MYR 29 per day), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AMโ€“10:30 AM on weekdays and 6 AMโ€“11 AM on weekends: MYR 40 for adults and MYR 20 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Makan Kitchen
  • Tosca
  • Axis

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property โ€“ December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Fee for in-room wireless Internet: MYR 29 per night (rates may vary)
  • Fee for in-room wired Internet: MYR 29 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 29 per day (rates may vary)
  • Fee for wired Internet in public areas: MYR 29 per day (rates may vary)
  • Valet parking fee: MYR 30 per day
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access

Property is also known as

Doubletree Hilton Melaka Hotel Malacca
Doubletree Hilton Melaka Malacca
Doubletree Hilton Melaka Hotel
Doubletree Hilton Hotel
Doubletree Hilton Melaka
Doubletree Hilton
Doubletree by Hilton Melaka Hotel
Doubletree by Hilton Melaka Malacca City
Doubletree by Hilton Melaka Hotel Malacca City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 366 out of 654 reviews
5 - Excellent 56%
Rating 4 - Good. 215 out of 654 reviews
4 - Good 33%
Rating 3 - Okay. 37 out of 654 reviews
3 - Okay 6%
Rating 2 - Poor. 27 out of 654 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 654 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The room was spacious, staff were very friendly and the pool is nice and has a good view over the city. We booked breakfast as well and there were some vegetarian options available, however, these were limited to Indian food. There was definitely enough vegetarian food available but it would have been nice to have vegetarian options from the Chinese or Malay food counters as well.
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful place. Worth the money paid for the room stay. The place located with food pub and massage near by. Cookies for everyday stay. Nice and awesome customer service which never say no to request. Warm welcome and blessed stay.
Stayed 2 nights in May 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
smelly and a bit outdated. Neighborhood around the property is a bit run down.
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay a night, spacious room, nice bed and breakfast served.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Disliked: Cleanliness
Need to improve on the cleanliness
Stayed 1 night in Jul 2022