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Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
829 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided

Map

Explore the area

Popular LocationPavilion Kuala Lumpur6 min walk
Popular LocationBerjaya Times Square9 min walk
Popular LocationJalan Alor14 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, Non Smoking, City View
  • Suite, 2 Bedrooms, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 175 sq m
    • City view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms, Non Smoking, City View
  • Suite, 1 Double Bed, Non Smoking, City View

    4.1/5 guest room rating

    Room amenities

    • 210 sq m
    • City view
    • Sleeps 5
    More detailsSuite, 1 Double Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View (Club Level)
  • Club Suite, 1 Bedroom, Non Smoking, City View (Club Level)

    4.4/5 guest room rating

    Room amenities

    • 68 sq m
    • City view
    • Sleeps 2
    More detailsClub Suite, 1 Bedroom, Non Smoking, City View (Club Level)

About this area

Kuala Lumpur

Located in Golden Triangle neighbourhood, The Ritz-Carlton, Kuala Lumpur is connected to a shopping centre. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Lake Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 9 min walk
  • Jalan Alor - 14 min walk
  • Kuala Lumpur Convention Centre - 16 min walk
  • KLCC Park - 19 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
  • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
  • The Lobby Lounge – Serves lunch and light fare.

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Golden Triangle, walk to Pavilion Kuala Lumpur
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and self parking. All 365 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
The Ritz-Carlton, Kuala Lumpur offers 365 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 12 per night
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self-parking fee: MYR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Kuala Lumpur and receive a full refund?
Yes, The Ritz-Carlton, Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for MYR 12 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Golden Triangle, this luxury hotel is within a 10-minute walk of Starhill Gallery, Pavilion Kuala Lumpur, and Berjaya Times Square. Lot 10 Shopping Centre and Prince Court Medical Centre are also within 15 minutes. Bukit Bintang Station is 8 minutes by foot and Imbi Station is 10 minutes.

Guest reviews

Overall score and ratings for The Ritz-Carlton, Kuala Lumpur

4.4
Excellent
5 - Excellent
500
4 - Good
204
3 - Okay
73
2 - Mediocre
30
1 - Poor
22
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020
    4.0 out of 5 Good
      This traveller didn’t leave comments with their review
      Stayed 1 night in Jan 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The hotel is really more than 5 stars . Staff is very professional. Location is excellent near by many restaurants and cafes and shopping. Thanks to management to selected the kindness staff. Well done

      Stayed 9 nights in Jan 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      I can borrow sowing kit

      Stayed 3 nights in Jan 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 3 nights in Jan 2020