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Overview of The Ritz-Carlton, Kuala Lumpur

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Guest reviews

4.4/5 Excellent
826 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationPavilion Kuala Lumpur6 min walk
Popular LocationBerjaya Times Square9 min walk
Popular LocationJalan Alor14 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
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  • Executive Deluxe, Larger Guest room, 1 King, City view

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
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  • Suite, 2 Bedrooms, City View

    4.6/5 guest room rating

    Room amenities

    • 175 sq m
    • City view
    • Sleeps 4
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  • Suite, 3 Bedrooms, City View

    4.1/5 guest room rating

    Room amenities

    • 210 sq m
    • City view
    • Sleeps 5
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  • Deluxe Room, 1 King Bed, City View (Club Level)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
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  • Club Suite, 1 Bedroom, City View (Club Level)

    4.4/5 guest room rating

    Room amenities

    • 68 sq m
    • City view
    • Sleeps 2
    Show more

About this area

Kuala Lumpur

Located in Golden Triangle neighbourhood, The Ritz-Carlton, Kuala Lumpur is connected to a shopping centre. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 9 min walk
  • Jalan Alor - 14 min walk
  • Kuala Lumpur Convention Centre - 16 min walk
  • KLCC Park - 19 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Bukit Bintang Station - 8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
  • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
  • The Lobby Lounge – Serves lunch and light fare.

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Golden Triangle, walk to Pavilion Kuala Lumpur
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and self parking. All 365 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
The Ritz-Carlton, Kuala Lumpur offers 365 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MYR 12 per night
Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
3 restaurants
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese
Malay

Business services

Business centre
Meeting rooms

Outdoors

Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage - Thai

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self-parking fee: MYR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Kuala Lumpur and receive a full refund?
Yes, The Ritz-Carlton, Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for MYR 12 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Golden Triangle, this luxury hotel is within a 10-minute walk of Starhill Gallery, Pavilion Kuala Lumpur, and Berjaya Times Square. Lot 10 Shopping Centre and Prince Court Medical Centre are also within 15 minutes. Bukit Bintang Station is 8 minutes by foot and Imbi Station is 10 minutes.

Guest reviews

4.4
Excellent
5 - Excellent
497
4 - Good
204
3 - Okay
73
2 - Mediocre
30
1 - Poor
22
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel is really more than 5 stars . Staff is very professional. Location is excellent near by many restaurants and cafes and shopping. Thanks to management to selected the kindness staff. Well done

    Stayed 9 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I can borrow sowing kit

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Amazing finishes and all round facilities of hotel

    Stayed 1 night in Jan 2020