Mandarin Oriental Kuala Lumpur: 2020 𝗗𝗲𝗮𝗹𝘀 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀

Premium bedding, down duvet, minibar, in-room safe

4.7/5 Exceptional

999 reviews

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Air conditioning

Spa

Restaurant

Cleaning and safety practices

Cleaned with disinfectant

Hand sanitiser provided

Personal protective equipment

Kuala Lumpur City Centre, Kuala Lumpur

Explore the area

Kuala Lumpur Convention Centre4 min walk

Suria KLCC Shopping Centre5 min walk

Petronas Twin Towers6 min walk

Kuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

Choose dates to view prices

Deluxe City View Room King
Photos of Deluxe City View Room King
4.8/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
40 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Bathroom grab bars, visual fire alarm, roll-in shower, wheelchair accessible and height-adjusted amenities

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe City View Room Twin
Photos of Deluxe City View Room Twin
4.4/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
40 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Deluxe, Room, 1 King Bed, City View
Photos of Club Deluxe, Room, 1 King Bed, City View
4.8/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
40 square metres m²

Club Level – Club Lounge access, full breakfast, lunch reception, dinner reception and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Park View Room King
Photos of Deluxe Park View Room King
4.6/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
40 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Park View Room King
Photos of Club Park View Room King
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
40 square metres m²

Club Level – Club Lounge access, full breakfast, lunch reception, dinner reception and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed (Twin Towers View)
Photos of Club Room, 1 King Bed (Twin Towers View)
5/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
40 square metres m²

Club Level – Club Lounge access, full breakfast, lunch reception, dinner reception and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Twin Towers View Room King
Photos of Twin Towers View Room King
4.5/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
40 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Bathroom grab bars, visual fire alarm, roll-in shower, wheelchair accessible and height-adjusted amenities

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 King Bed (Park)
Photos of Suite, 1 King Bed (Park)
Room amenities
82 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
82 square metres m²

Club Level – Club Lounge access, full breakfast, lunch reception, dinner reception and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – Bedroom, dining area and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Suite, 1 King Bed
Photos of Club Suite, 1 King Bed
Room amenities
165 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
165 square metres m², located on the top floor

Club Level – Club Lounge access, full breakfast, lunch reception, dinner reception and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – Bedroom, dining area and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – Kitchenette with hob, oven, microwave and cookware/dishes/utensils
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 2 Single Beds (Twin Towers View)
Photos of Room, 2 Single Beds (Twin Towers View)
4.6/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
40 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Mandarin, Room, 1 King Bed
Photos of Mandarin, Room, 1 King Bed
Room amenities
82 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
82 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Park View Room Twin
Photos of Deluxe Park View Room Twin
4.4/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
40 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, Park View
Photos of Executive Room, Park View
4.4/5 guest room rating
Room amenities
48 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
48 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 2 Single Beds (Twin Towers View)
Photos of Club Room, 2 Single Beds (Twin Towers View)
5/5 guest room rating
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
40 square metres m²

Club Level – Club Lounge access, full breakfast, lunch reception, dinner reception and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 1 King Bed, Park View (Club Executive King)
Photos of Executive Room, 1 King Bed, Park View (Club Executive King)
Room amenities
48 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
48 square metres m²

Layout – Bedroom and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Apartment, 2 Bedrooms
Photos of Executive Apartment, 2 Bedrooms
Room amenities
130 sq m
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed and 2 Single Beds
130 square metres m²

Layout – 2 bedrooms, living room and dining area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – Kitchenette with hob, oven, microwave and cookware/dishes/utensils
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Apartment, 2 Bedrooms (Premium)
Photos of Executive Apartment, 2 Bedrooms (Premium)
Room amenities
130 sq m
Sleeps 4
More details
Room information
Sleeps
Room details
1 King Bed and 2 Single Beds
130 square metres m²

Layout – 2 bedrooms, dining area and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – Kitchenette with hob, oven, microwave and cookware/dishes/utensils
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Apartment, 3 Bedrooms
Photos of Executive Apartment, 3 Bedrooms
Room amenities
152 sq m
Sleeps 6
More details
Room information
Sleeps
Room details
2 King Beds and 2 Single Beds
152 square metres m²

Layout – 3 bedrooms, living room and dining area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – Kitchenette with hob, oven, microwave and cookware/dishes/utensils
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Deluxe, Room, 2 Single Beds, City View
Photos of Club Deluxe, Room, 2 Single Beds, City View
Room amenities
40 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
2 Single Beds
40 square metres m²

Layout – Separate sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – mini-fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Presidential Suite, Multiple Beds
Photos of Presidential Suite, Multiple Beds
Room amenities
320 sq m
Sleeps 4
More details
Room information
Sleeps
Room details
2 King Beds
320 square metres m², located on the top floor

Layout – 2 bedrooms, dining area and sitting area

Relax - In-room massage available
Internet – Free WiFi
Entertainment – Flat-screen TV, premium channels and iPod dock
Food & Drink – Kitchen with hob, cookware/dishes/utensils, coffee/tea maker and rice cooker
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Mandarin Oriental Kuala Lumpur is in the city centre and near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Don't miss Aquaria KLCC.

Visit our Kuala Lumpur travel guide

What's nearby

Kuala Lumpur Convention Centre - 4 min walk
Suria KLCC Shopping Centre - 5 min walk
Aquaria KLCC - 6 min walk
Petronas Twin Towers - 6 min walk
KLCC Park - 8 min walk

Getting around

Kuala Lumpur Masjid Jamek Station - 5 min drive
KLCC Station - 9 min walk
Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive

About this property

Mandarin Oriental Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers

Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 632 rooms boast deep soaking bathtubs, and offer free WiFi and iPod docking stations. Separate sitting areas and 24-hour room service are standard, as are flat-screen TVs with cable channels.

Mandarin Oriental Kuala Lumpur offers 632 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: MYR 36 per day
Electric car charging station
Limited parking spaces
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 110 for adults and MYR 55 for children
5 restaurants and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor tennis courts
Aerobics classes
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Pilates classes
Sauna
Hot tub
Steam room
Tennis
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
In-room childcare (surcharge)
Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
French
German
Indonesian
Italian
Japanese
Malay
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

TV channels
DVD player
Flat-screen TV
iPod dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Mini fridge
Minibar

Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
In-room massage
Iron/ironing board
Laptop-friendly workspace
Local maps
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 99.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: MYR 110 for adults and MYR 55 for children (approximately)
Valet parking fee: MYR 36 per day
Rollaway bed fee: MYR 99.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Kuala Lumpur and receive a full refund?

Yes, Mandarin Oriental Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

Does Mandarin Oriental Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is this hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at this hotel?

Self-parking is free at this property.

What time is check-in at this property?

Check-in begins at 2:00 PM.

What time is check-out at Mandarin Oriental Kuala Lumpur?

Checkout is at noon.

Does Mandarin Oriental Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is this hotel located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Aquaria KLCC and Petronas Twin Towers. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mi (2 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

4.7

Exceptional

999 reviews

5 - Excellent

770

4 - Good

169

3 - Okay

2 - Mediocre

1 - Poor

4.8

Cleanliness

4.7

Service and Staff

4.6

Amenities

4.6

Property condition

2/5

Notsatisfied, Houston

Travelled with family

21 Jul 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The photo of the hotel online is totally different from reality. The hotel is way more older and got a musky smell. The lobby smells like cigarrette smoke. The room we had smells like old folks home and moldy. The toilet is superrrr dirty. The bath tub got some nasty dirt and the shower tiles are super moldy. So dissapointing. The service is super slow. Check in is way slower. There's some weird blood stain on the wall that was never cleaned. The pillow cases doesn't smell fresh smells like it was sweaty smell. Hope they will fix all these. Will not return to this hotel tho for the price you pay you get lower quality. For positive note, breakfast is good in the lobby area. Room service food is way more expensive than four seasons but not as good.

Stayed 2 nights in Jul 2020

5/5 Excellent

Verified traveller

Travelled with family

20 Jul 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2020

5/5 Excellent

RajAubby, London

Travelled with partner

17 Jul 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We couldn't have picked a better hotel. Firstly the location is ideal, and the views from the room were breathtaking. I don't usually write reviews for hotels but feel compelled to this time becuase of the service we recieved. The concierge in particular was really helpful, from local recomendations to arranging taxis, they recommended all the best tips you'd need for your stay in KL. If i'm ever back in KL i know where I'll be staying.

Stayed 3 nights in Sep 2019

5/5 Excellent

Verified traveller

Travelled with group

16 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very conveniently located next to KLCC. Stayed in a room with gorgeous unobstructed view of KLCC. Tip-top service. Tasteful decor. Good breakfast. Nothing to fault.

Stayed 1 night in Dec 2019

4/5 Good

Verified traveller

16 Mar 2020

This traveller didn’t leave comments with their review

Stayed 1 night in Mar 2020

Mandarin Oriental Kuala Lumpur

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