4/5 Good
Saiful Anuar
Travelled with family
5 Dec,2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021
Mandarin Oriental Kuala Lumpur
Photo gallery for Mandarin Oriental Kuala Lumpur
Overview of Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
Kuala Lumpur City Centre, Kuala Lumpur, 50088
Explore the area
- KLCC Park3 min walk
- Petronas Twin Towers7 min walk
- Pavilion Kuala Lumpur13 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive
Choose dates to view prices
About this area
Kuala Lumpur
Mandarin Oriental Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in the city centre and near a metro station. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium.
What's nearby
- KLCC Park - 3 min walk
- Kuala Lumpur Convention Centre - 4 min walk
- Suria KLCC Shopping Centre - 6 min walk
- Petronas Twin Towers - 7 min walk
- Pavilion Kuala Lumpur - 13 min walk
Getting around
- Kuala Lumpur Pasar Seni Station - 5 min drive
- KLCC Station - 9 min walk
- Kuala Lumpur International Airport (KUL) - 45 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Valet parking on site (MYR 36 per day)
- Limited on-site parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- Return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 116.6 for adults and MYR 58.3 for children
- 5 restaurants and 1 coffee shop
- 3 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 2 outdoor tennis courts
- Aerobics classes
- Children's pool
- Fitness centre
- Full-service spa
- Outdoor pool
- Pilates classes
- Sauna
- Hot tub
- Steam room
- Tennis
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- DVD player
- In-room childcare (surcharge)
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Filipino
- French
- German
- Indonesian
- Italian
- Japanese
- Malay
- Spanish
Business services
- Business centre
- Conference space
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Terrace
Spa
- 6 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage/treatment rooms
- Reflexology
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Bidet
- Deep-soaking bath
- Eco-friendly toiletries
- Hairdryer
- Rainfall showerhead
- Separate bath and shower
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- TV channels
- DVD player
- Flat-screen TV
- iPod dock
- Premium channels
Food and drink
- Coffee/tea filters (reusable)
- Coffee/tea maker
- Free bottled water
- Mini fridge
- Minibar
- Paper towels
More
- Composting
- Connecting rooms available
- Desk
- Eco-friendly cleaning products provided
- Electrical adapters/chargers
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-friendly workspace
- LED light bulbs
- Local maps
- Phone
- Recycling
- Safe
- Separate sitting area
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Kuala Lumpur
Kuala Lumpur City Centre
Parking included
5 star
Hotel
Guest rating 4.5+
Family-friendly
Hot tub
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Please note that any special requests must be confirmed by contacting the hotel in advance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 105 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 116.6 for adults and MYR 58.3 for children (approximately)
- Valet parking fee: MYR 36 per day
- Rollaway bed fee: MYR 105 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Suraiya, Puchong
Travelled with family
5 Dec,2021
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
4/5 Good
JEFFREY
Travelled with partner
7 Nov,2021
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2021
5/5 Excellent
Hafiz Ali Husin
Travelled with family
27 Oct,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
4/5 Good
Aslim
Travelled with family
3 Jul,2021
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021