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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, free cots/infant beds

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPavilion Kuala Lumpur4 min walk
    Popular LocationKLCC Park9 min walk
    Popular LocationSuria KLCC Shopping Centre10 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds

About this area

Kuala Lumpur

In the business district, Novotel Kuala Lumpur City Centre is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, a walkable area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Kuala Lumpur travel guide
View in a map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • KLCC Park - 9 min walk
  • Suria KLCC Shopping Centre - 10 min walk
  • Petronas Twin Towers - 13 min walk
  • Berjaya Times Square - 15 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 5 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Where to eat
  • The Square – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Gourmet Bar – Bar offering local and international cuisine. Serves light fare daily.
  • Food Exchange – Restaurant offering local and international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.

About this property

Novotel Kuala Lumpur City Centre

4-star Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and self parking. All 302 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Novotel Kuala Lumpur City Centre offers 302 forms of accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include bidets and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 5 per stay
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 42.40 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Malay

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free extra futon mattress
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 01 September 2020 to 31 December 2021 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116.6 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 42.40 per person (approximately)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • Rollaway bed fee: MYR 116.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Novotel Kuala Lumpur City Centre and receive a full refund?
Yes, Novotel Kuala Lumpur City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Kuala Lumpur City Centre cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Kuala Lumpur City Centre have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Kuala Lumpur City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Kuala Lumpur City Centre?
Self-parking is available for MYR 5 per stay. Limited spots are available.
What time is check-in at Novotel Kuala Lumpur City Centre?
Check-in is from 2 PM to 2 PM.
What time is check-out at Novotel Kuala Lumpur City Centre?
Checkout is at noon.
Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Novotel Kuala Lumpur City Centre located?
Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). Raja Chulan Station is 5 minutes by foot and Bukit Bintang Station is 9 minutes.
3.7
Good
988 reviews
5 - Excellent
200
4 - Good
433
3 - Okay
226
2 - Poor
89
1 - Terrible
40

3.6/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
My expectations to stay at Novotel which claimed to be one of the most popular hotel brand in the world was start deteriorated after checked in. Non of the facilities are available except stay at room. Daily breakfast was in fact a simple pack meal. No choices is given. All these should be highlighted clearly during booking. No worth paying the amount for this stay quality. Pls treat your customer better although during the RMCO.
Stayed 3 nights in Jun 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/5 Poor

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
businesses trip
noises fron elevators.cannot sleeping.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The newly renovated room is nice and cosy. Only area of improvement is wifi, not strong enough and tend to be intermittent. Will definitely come back with family soon!!
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Hotel was under renovation. Not much facilities open. The staff are very friendly and helpful. Overall satified.
Stayed 5 nights in Dec 2019

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