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The Westin Kuala Lumpur

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Outdoor pool, open 5:00 AM to midnight, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of The Westin Kuala Lumpur

The Westin Kuala Lumpur

5.0 star property

4.2/5 Very good

Top rated for staff & service (4.3/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur1 min walk
  • Popular LocationBerjaya Times Square11 min walk
  • Popular LocationKLCC Park13 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)49 min drive

Room options

About this area

Kuala Lumpur

The Westin Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit Pavilion Kuala Lumpur and Berjaya Times Square. Perdana Botanical Gardens and National Zoo are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Pavilion Kuala Lumpur - 1 min walk
  • Jalan Alor - 10 min walk
  • Low Yat Plaza - 11 min walk
  • Berjaya Times Square - 11 min walk
  • KLCC Park - 13 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

About this property

The Westin Kuala Lumpur

5-star luxury hotel in the heart of Kuala Lumpur City Centre
The Westin Kuala Lumpur is located close to Pavilion Kuala Lumpur and Berjaya Times Square, and provides a poolside bar, a terrace and a garden. The on-site international cuisine restaurant, The Living Room, features brunch. Aerobics classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, a bar and a business centre. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Express check-out, multilingual staff and 20 meeting rooms
  • Free newspapers, wedding services and a computer station
  • Guest reviews say good things about the helpful staff and location
Room features
All 443 rooms boast comforts, such as 24-hour room service and Laptop workspace, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 42-inch HDTVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 88 for adults and MYR 44 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Living Room
  • Splash
  • 443 Bar Lounge

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5554 square feet)
  • Meeting rooms - 20

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

87% of travellers were happy with check-in
Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 88 for adults and MYR 44 for children (approximately)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 5:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does The Westin Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 5:00 AM to midnight.

How much does it cost to stay at ?

As of 28 Sept,2022, prices found for a 1-night stay for 2 adults at on 1 Oct,2022 start from S$172.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Kuala Lumpur?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 40 per day.

What time is check-in at The Westin Kuala Lumpur?

Check-in is from 3:00 PM - 4:30 AM. After-hours check-in is not available.

What time is check-out at The Westin Kuala Lumpur?

Checkout is at noon.

Where is The Westin Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km). Bukit Bintang Station is 6 minutes by foot and Raja Chulan Station is 10 minutes.

Can I cancel my reservation for free at The Westin Kuala Lumpur and receive a full refund?

Yes, The Westin Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 470 out of 1000 reviews
5 - Excellent 47%
Rating 4 - Good. 380 out of 1000 reviews
4 - Good 38%
Rating 3 - Okay. 90 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 39 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 1000 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Jiunn Yi, Bukit Mertajam
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for our holiday
Stayed 3 nights in Sep 2022

4/5 Good

Zuhaili
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel breakfast was amazing. Stone throw away from shopping malls!
Stayed 3 nights in Sep 2022

5/5 Excellent

Calvin
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looks a little dated but overall a very good stay
Stayed 2 nights in Sep 2022

5/5 Excellent

Mohammad
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff n rooms
Stayed 3 nights in Aug 2022

5/5 Excellent

CHEE
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2022

5/5 Excellent

Marissa
Travelled with family
Liked: Cleanliness, staff & service
Staff were helpful & fabulous. Every request catered for. Location was convenient, close to all the malls. Hard to fault anything.
Stayed 3 nights in Jul 2022

2/5 Poor

Verified traveller
Liked: Room comfort
Disliked: Staff & service
Book only if you really love this area of town
Checked in about 9pm and the food options in the hotel were very limited. The area was not as enjoyable or convenient as I had hoped. Too crowded in the hotel and outside the hotel.
Stayed 2 nights in Jun 2022

4/5 Good

WEI TZUEN
Stayed 1 night in Jun 2022

4/5 Good

Yuen Fun
Stayed 2 nights in Jun 2022

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022