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Hatten Hotel Melaka

Photo gallery for Hatten Hotel Melaka

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Hatten Hotel Melaka

Hatten Hotel Melaka

5.0 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall2 min walk
  • Popular LocationA Famosa8 min walk
  • Popular LocationJonker Street Night Market14 min walk
  • AirportMalacca (MKZ-Batu Berendam)23 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Hatten Hotel Melaka is connected to a shopping centre. A Famosa and The Stadthuys are notable landmarks, and travellers looking to shop may want to visit Hatten Square and Dataran Pahlawan Melaka Megamall. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hatten Square - 1 min walk
  • Dataran Pahlawan Melaka Megamall - 2 min walk
  • Mahkota Medical Center - 3 min walk
  • A Famosa - 8 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive

About this property

Hatten Hotel Melaka

Luxury hotel connected to a shopping centre in Malacca City with full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 2 km

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10:30 AM: MYR 40.81 for adults and MYR 40.81 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Chatterz
  • Alto Sky Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (15371 square feet)
  • Meeting rooms

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40.81 for adults and MYR 40.81 for children (approximately)
  • Valet parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 322 out of 975 reviews
5 - Excellent 33%
Rating 4 - Good. 430 out of 975 reviews
4 - Good 44%
Rating 3 - Okay. 143 out of 975 reviews
3 - Okay 15%
Rating 2 - Poor. 63 out of 975 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 975 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.6/5

Eco-friendliness

3/5 Okay

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I didnt like when there's no towel in the room and call them for the towel from 5pm until 8pm
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bed is good, services good maybe toilet need to minor repair stains around.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Poor room service, check into the room at 4pm without shower towel. Towel only deliver at 11pm after repeated call. House keeping need to be improve, sugar was found on the pantry table and tissue paper was found on the floor when check in. For 5 star hotel, this was bad experience.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A hotel we always go to when we go Malacca. After covid, conditions were not maintained as previous, service level has dropped.
Stayed 2 nights in Jun 2022

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Now Hatten is not the same as 2 years ago, the rooms are very dirty.
Stayed 2 nights in Jun 2022