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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.0/5 Very Good
1,247 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationHatten Square1 min walk
Popular LocationDataran Pahlawan Melaka Megamall2 min walk
Popular LocationMahkota Medical Center3 min walk
AirportMalacca (MKZ-Batu Berendam)23 min drive

Choose dates to view prices

  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsJunior Suite
  • Deluxe Suite

    4.3/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Suite
  • Premier Deluxe Suite, Business Lounge Access

    4.8/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 2
    More detailsPremier Deluxe Suite, Business Lounge Access
  • Premier Junior Suite, Business Lounge Access

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsPremier Junior Suite, Business Lounge Access
  • Studio Suite

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsStudio Suite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Malacca City

Located in Malacca City, Hatten Hotel Melaka is connected to a shopping centre. A Famosa and The Stadthuys are notable landmarks, and travellers looking to shop may want to visit Hatten Square and Dataran Pahlawan Melaka Megamall. Malacca Zoo and Malacca Crocodile & ​​Recreation Park are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Visit our Malacca City travel guide
Map
Popular Location

What's nearby

  • Hatten Square - 1 min walk
  • Dataran Pahlawan Melaka Megamall - 2 min walk
  • Mahkota Medical Center - 3 min walk
  • Mahkota Parade Shopping Mall - 4 min walk
  • A Famosa - 8 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 90 min drive

Restaurants

  • Where to eat
  • Chatterz – Serves lunch and dinner. Open 24 hours.
  • Alto Sky Lounge – Serves light fare.

About this property

Hatten Hotel Melaka

Luxury hotel connected to a shopping centre in Malacca City with full-service spa
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 704 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as sitting areas and coffee makers. Guests will also find 24-hour room service, minibars and rainfall showerheads.
Hatten Hotel Melaka offers 704 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: MYR 20 per day
Return airport shuttle (surcharge)
Free local area shuttle up to 2 km

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 40.81 for adults and MYR 40.81 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Filipino
Malay

Business services

Business centre
Computer station
Meeting rooms
Conference space (15371 square feet)

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Safe
Separate sitting area

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40.81 for adults and MYR 40.81 for children (approximately)
  • Valet parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hatten Hotel Melaka and receive a full refund?
Yes, Hatten Hotel Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to Hatten Hotel Melaka cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hatten Hotel Melaka?
As of 6 Jul,2020, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on 10 Jul,2020 start from SG$74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for MYR 20 per day.
What time is check-in at Hatten Hotel Melaka?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does Hatten Hotel Melaka provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in the heart of Malacca City, this luxury hotel is steps away from Hatten Square, Dataran Pahlawan Melaka Megamall and Mahkota Medical Center. Mahkota Parade Shopping Mall and A Famosa are also within 10 minutes.

Guest reviews

Overall score and ratings for Hatten Hotel Melaka

4.0
Very Good
5 - Excellent
395
4 - Good
586
3 - Okay
177
2 - Mediocre
70
1 - Poor
19
4.0
Cleanliness
4.0
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel is great. however pool is exceptionally dirty. most users has no idea of proper pool usage, such as wearing clothes into pool. This is common to a certain local racial group I witnessed at level 12. My 6year old son rejected the pool, saying its dirty & why are these people wearing clothes & headwear? I do not know how to answer, except ignorance.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Cleanliness
Stay made better because staff willing to help

It was terrible in the beginning as we were given rooms that smelt musty like they have not been occupied for years.. And only a single dustbin and no hand towels at all. Fortunately after being ignored on this feedback after checkin by another staff, Mr Shahmi was helpful enough the next day to offer us more liveable rooms.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Shower water

The stay was good except that the shower water is ALWAYS hot... it only turns to normal temperature after a while but it wasted a lot of water.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location for shopping and food. Spacious Room. Good distance to tourist spots. A little disappointment when the piping to washing basin leaks and water wet the floor next to the toilet area.

Stayed 2 nights in Mar 2020