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Reviews

4.2 / 5Very Good
1,823 reviews

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  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room (Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room (Premium)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed (Club Lounge Access)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds (Club Lounge Access)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Apartment, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details

About this area

In the city centre, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and some of the area's popular attractions include Berjaya Times Square and Kuala Lumpur Bird Park. Travelling with kids? Don't miss Aquaria KLCC, or check out an event or a game at Bukit Jalil National Stadium.

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Sedap – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.
  • Blu Bar – Bar. Open daily.

About this property

This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 607 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Pullman Kuala Lumpur City Centre Hotel
  • Pullman Kuala Lumpur City Centre
  • Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
  • Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 30 per day
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golf
  • Outdoor pool access
  • Theme parks

Where to eat

  • Sedap – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.
  • Blu Bar – Bar. Open daily.
  • Terrace Poolside Grill – Bar. Open daily.
4.2

Very Good

5 - Excellent
770
4 - Good
720
3 - Okay
206
2 - Mediocre
95
1 - Poor
32
4.2
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

Huge serviced residence, perfect for families to stay

Stayed 1 night in Nov 2019

4/5 Good

Huge Lobby, simple room, however the working table in my room is a little small. This hotel is very near Pavilion and KLCC.

Stayed 2 nights in Sep 2019

4/5 Good

Early check in facility even after repeated text messages prior to visit

Stayed 1 night in Nov 2019

5/5 Excellent

Stayed 1 night in Nov 2019

4/5 Good

Stayed 2 nights in Oct 2019

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