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Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.2/5 Very Good
996 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationPavilion Kuala Lumpur7 min walk
Popular LocationKuala Lumpur Convention Centre9 min walk
Popular LocationKLCC Park13 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Executive Room, 2 Single Beds (Club Lounge Access)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsExecutive Room, 2 Single Beds (Club Lounge Access)
  • Apartment, 1 Bedroom

    4.1/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 3
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 97 sq m
    • Sleeps 4
    More detailsApartment, 2 Bedrooms
  • Executive Room, 1 King Bed (Club Lounge Access)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed (Club Lounge Access)
  • Deluxe Room (Premium)

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room (Premium)
  • Deluxe Room (Premium)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room (Premium)
  • Deluxe Room (Grand)

    4.2/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 2
    More detailsDeluxe Room (Grand)
  • Deluxe Room (Premium Grand)

    Room amenities

    • 54 sq m
    • Sleeps 2
    More detailsDeluxe Room (Premium Grand)
  • Apartment, 3 Bedrooms

    Room amenities

    • 201 sq m
    • Sleeps 6
    More detailsApartment, 3 Bedrooms

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuala Lumpur

In the city centre, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Travelling with kids? Don't miss Aquaria KLCC and Kuala Lumpur Bird Park. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 13 min walk
  • Jalan Alor - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Sedap – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Blu Bar – Open daily.

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 607 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 30 per day
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 10:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Bureau Veritas (Accor Hotels) guidelines.

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Pullman Kuala Lumpur City Centre Hotel & Residences and receive a full refund?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Kuala Lumpur City Centre Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to 10:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 300 per vehicle applies.
Where is this hotel located?
This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre and Aquaria KLCC. KLCC Park and Suria KLCC Shopping Centre are also within 15 minutes. Raja Chulan Station is 7 minutes by foot and Bukit Bintang Station is 11 minutes.

Guest reviews

Overall score and ratings for Pullman Kuala Lumpur City Centre Hotel & Residences

4.2
Very Good
5 - Excellent
421
4 - Good
396
3 - Okay
110
2 - Mediocre
50
1 - Poor
19
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location.

Great location to explore Bukit Bintang. Room was clean and comfortable. Staff friendly and helpful. The room was good value for the money. Will stay here again.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome staff! Helpful and kind. Fresh, clean and airy.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly services

Everybody is very friendly, and their services including in-room dining, dinning, spa and concerige are super good.

Stayed 1 night in Feb 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 5 nights in Feb 2020