- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Unique that lobby was at 38 floor.
Stayed 3 nights in Nov 2019
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Reviews
Exceptional
1,353 reviews
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Club Twin Room
Room Amenities
- City view
- Sleeps 3
- 2 Single Beds
More detailsGrand, Suite
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsGrand Suite (Tower View)
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsGrand, Executive Suite
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsGrand Twin Room
Room Amenities
- City view
- Sleeps 3
- 2 Single Beds
More detailsGrand Room, 1 King Bed
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsSuite (Diplomat)
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More details
About this area
Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Grand Hyatt Kuala Lumpur is in the city centre and connected to the convention centre. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Travelling with kids? Don't miss Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium. Our guests appreciate the hotel's central location.
Getting around
- Raja Chulan Station - 8 min walk
- Kuala Lumpur Titiwangsa Station - 10 min drive
- Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 49 min drive
Restaurants
- Where to eat
- JP teres – Restaurant with a bar offering Malaysian cuisine. Serves breakfast, lunch and dinner daily.
- THIRTY8 – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
- Poolhouse – Al fresco dining restaurant. Serves breakfast, lunch and dinner daily.
About this property
Policies
Check-in
Check-in between 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for MYR 100 per night.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 98 for adults and MYR 49 for children (approximately)
- Valet parking fee: MYR 25 per day
- Rollaway bed fee: MYR 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Pool access available from 6:00 AM to 10:00 PM One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Grand Hyatt Kuala Lumpur Hotel
- Grand Hyatt Kuala Lumpur
- Grand Hyatt Kuala Lumpur Hotel
- Grand Hyatt Kuala Lumpur Kuala Lumpur
- Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Valet parking: MYR 25 per day
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: MYR 98 for adults and MYR 49 for children
- 3 restaurants
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Children's pool
- Full-service spa
- Outdoor pool
- Sauna
Family friendly
- Children's pool
- Dry-cleaning service
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Ballroom
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Malay
Business services
- 13 meeting rooms
- Business centre
- Computer station
- Conference space (45370 square feet)
Outdoors
- Free pool cabanas
- Pool sunloungers
Spa
- 11 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - swedish
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bidet
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 42-inch LED TV
- TV/satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Slippers
- Soundproofing
- Turndown service
Nearby things to do
Where to eat
- JP teres – Restaurant with a bar offering Malaysian cuisine. Serves breakfast, lunch and dinner daily.
- THIRTY8 – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
- Poolhouse – Al fresco dining restaurant. Serves breakfast, lunch and dinner daily.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been absolutely perfect. Amazing hotel in a great location
Stayed 1 night in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3day stay at Grand Hyatt was most memorable as it was my first time in KL. Very close proximity to Patrones and nightclubs and restaurants. The service is impeccable and with personal drive by all staff to make sure that you are happy. I feel it in all the staffs from house keeping all the way up to front desk and floor managers. My wife was very sick one morning and could not attend breakfast one day. I requested a take away on their chicken porridge. even though it's typically not allowed to take away food stuff from an all you can eat buffet, the floor manager made an exception for me and took care of everything no questions asked. This is the human connection that I saw and it's why I rate grand Hyatt a 5*.
Stayed 3 nights in Nov 2019
Stayed 2 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
38th floor restaurant. Facing Twin Tower directly. Clean n Good Services. Staff are frenly
Stayed 2 nights in Oct 2019
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