5/5 Excellent
ALEX
Business traveller, Travelled with partner
17 Nov,2021
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2021
Grand Hyatt Kuala Lumpur
Photo gallery for Grand Hyatt Kuala Lumpur
Overview of Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
4.7/5 Exceptional
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
12 Jalan Pinang, Kuala Lumpur, 50450
Explore the area
- Petronas Twin Towers8 min walk
- Suria KLCC Shopping Centre8 min walk
- Pavilion Kuala Lumpur9 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive
Choose dates to view prices
About this area
Kuala Lumpur
Located in Kuala Lumpur City Centre neighbourhood, Grand Hyatt Kuala Lumpur is connected to a shopping centre. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including outlet shopping.
What's nearby
- Kuala Lumpur Convention Centre - 2 min walk
- KLCC Park - 6 min walk
- Petronas Twin Towers - 8 min walk
- Suria KLCC Shopping Centre - 8 min walk
- Pavilion Kuala Lumpur - 9 min walk
Restaurants
- Where to eat
- JP teres โ Restaurant with a bar offering Malaysian cuisine. Serves breakfast, lunch, dinner and light fare daily.
- THIRTY8 โ Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily, happy hour available. Kids' menu available.
- Poolhouse โ Pool-view restaurant. Serves breakfast, lunch, dinner and light fare daily.
Getting around
- Kuala Lumpur Masjid Jamek Station - 3 min drive
- Raja Chulan Station - 8 min walk
- Kuala Lumpur International Airport (KUL) - 44 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Valet parking on site (MYR 25 per day)
- Wheelchair-accessible parking available
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 7:00 AMโ10:30 AM on weekdays and 7:00 AMโ11:00 AM on weekends: MYR 115 for adults and MYR 58 for children
- 3 restaurants
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Children's pool
- Full-service spa
- Outdoor pool
- Sauna
- Steam room
Family friendly
- Children's pool
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Ballroom
- Lift
- Front-desk safe
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Malay
Business services
- Business centre
- Computer station
- Conference space (45370 square feet)
- Meeting rooms - 13
Outdoors
- Free pool cabanas
- Pool sunloungers
Spa
- 11 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Massages
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Accessible bath
- Grab bar in bath
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Couples dining
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Bidet
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Separate bath and shower
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch LED TV
- TV/satellite channels
Food and drink
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Separate sitting area
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Kuala Lumpur
Kuala Lumpur City Centre
Guest rating 4.5+
Washer and dryer
5 star
Family-friendly
Free WiFi
Hotel
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 115 for adults and MYR 58 for children (approximately)
- Valet parking fee: MYR 25 per day
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: MYR 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
Pool access available from 8:00 AM to 8:00 PM
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision
Guests under 16 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Property is also known as
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.7/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Siang Yang
23 Jul,2021
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Business traveller
5 May,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
3/5 Okay
Verified traveller
Travelled with partner
30 Apr,2021
Liked: Staff & service
Stayed 1 night in Apr 2021
5/5 Excellent
Verified traveller
24 Apr,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021