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Overview of Mercure Kuala Lumpur Shaw Parade

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
UNESCO Sustainable Property

Mercure Kuala Lumpur Shaw Parade

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBerjaya Times Square6 min walk
    Popular LocationJalan Alor12 min walk
    Popular LocationPavilion Kuala Lumpur14 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)43 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur, Mercure Kuala Lumpur Shaw Parade is connected to a shopping centre. The area's natural beauty can be seen at KLCC Park and Batu Caves, while Berjaya Times Square and Perdana Botanical Gardens are popular area attractions. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
Popular Location

What's nearby

  • Berjaya Times Square - 6 min walk
  • Low Yat Plaza - 9 min walk
  • Jalan Alor - 12 min walk
  • Pavilion Kuala Lumpur - 14 min walk
  • Prince Court Medical Centre - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • Where to eat
  • Chorak - All Day Dining – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Mercure Kuala Lumpur Shaw Parade

Eco-friendly hotel connected to a shopping centre in Imbi, walk to Berjaya Times Square
A restaurant, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness centre, a poolside bar and self parking. All 213 rooms offer free WiFi, room service and LED TVs with cable channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Mercure Kuala Lumpur Shaw Parade offers 213 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 47.70 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 2 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 137.8 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 47.70 per person (approximately)
  • Self-parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 137.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 340 out of 680 reviews
5 - Excellent 50%
Rating 4 - Good. 278 out of 680 reviews
4 - Good 41%
Rating 3 - Okay. 53 out of 680 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 680 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 680 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed in this hotel due to many other 4/5 stars hotel around the area. We have booked one deluxe room on our short vacay to KL. The booking was made due to good reviews that we read from the travel websites. Our first impression of the hotel - excellent! The hotel is clean and we received great hospitality here. Staffs are helpful and most importantly, easy check in and check out. The room is great with nice bathroom and most importantly, comfortable bed! We love it! The only thing that we would like to suggest is if the hotel can consider pool hours to start as early as 8am during weekends. Other than that, it was great experience. Would recommend this hotel to others and surely will be back for more. Keep it up. Thanks!
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, superb service standards, staff very polite, very good breakfast room was very clean and it was very well maintained. Recommend this place and we will be back for sure
Stayed 6 nights in Feb 2020