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out of 10 reviews
“a perfect vacation spot”
The Movenpick was the perfect choice for a two night vacation in Aqaba. The private beach and choice of pools were beautiful. The food was great and our room very comfortable. I can't wait to go back.
“Can't wait to return”
Excellent location, staf very helpful, I left some items in the closet and they where very helpful in sending them to my next location. The facilities were very nice, the beach area was clean and food was good. Room service was on time and presented very nice.
“Great weekend!”
Great service from the Movempick. Not a whole lot to do in Aqaba, but I'd go back just for the hotel. One knock to note, trying to get checked-in at 3:00 was a hassle. It just took quite a bit of time with the crowd, so my wife and I decided to wait it out and go grab a rum and coke at the bar. But coming from Israel which is known for its poor customer service, the friendly and motivated staff at the hotel was a breath of fresh air. Thanks!
“Truly 5-Star”
Lives up to 5-star rating. Staff bend over backwards to ensure you have a great stay. Hotel is immaculate and the food was excellent. Really lovely stay and would return in a heart beat.
“High class beach front hotel with great staff”
This was our first tiem in Jordan. Our holiday was mainly beach-based, with a few boat trips and a day at Petra and Wadi Rum thrown in. The beach was lovely and the water was crystal clear with excellent snorkelling nearby. There were plenty of activities and excursions available, or you could do nothing and laze on the hotels beach, sipping coold rinks watching the boats go by. The hotel staff were all, without exception, friendly and helpful without being too pushy or obsequeious. Aqaba as a town did not have a great deal to offer, but with Petra and other delights only an hour and a half drive away, who cares?
“This was a very nice hotel.”
We arrived at the hotel 30 minutes past the official check in time. The room was not ready, but the hotel immediately apologized and gave us a nicer room. The people are extremely friendly and the facilities were in good condition. I will probably stay there again. I found the food to be excellent. The beach and pool areas where great. Wonderful BIG screen TV in the room with a decent channel selection. A few complaints. I brought my laptop computer to discover the hotel charged for internet use. 5 Star hotel and the cost was over $3 (2JD) for the first 30 minutes, over $4 (3 JD) for an hour etc. The McDonald's within walking distance had free internet. There were no American electrical adapters available when I asked for one even thoough this was advertised as being available. Nice kitchenette with stove, but no pots or pans. No Microwave.
“Very Nice Hotel, with some flaws”
The hotel is very nice and one of the best ones in Aqaba. However, it is a little aged and could use some updating here and there. The pool area is nice, but quite a walk from the main building (across the street in an overpass). The beach is nice and well kept. The rooms are well appointed and the free mini bar and impressive TV Channel selection made a great impression. Also, the toiletry items are high quality (Dead Sea Products) However, the cleanliness was questionable, as I found hair in the bathroom, and big dust balls in the corners of the room. The bathtub was chipped and the shower hose broken which led to water spraying throughout the bathroom. There are numerous restaurants at the hotel, but it turned out that the menus are almost identical in all of them. At the breakfast buffet there were so many people that it was nearly impossible to find a table and get the food you actually wanted. All this aside, the overall impression of the hotel is a good one. Friendly staff, warm welcome, nice grounds. I would go back!
“Lovely hotel and good service”
Not cheap, but well positioned and with friendly, helpful staff, the Movenpick Aqaba is a good choice if you want to stay in Aqaba itself. Closer to the town centre than some of the other top hotels and with its own beach and 3 pools, it has everything you need. Food and drink are not cheap here though so do take advantage of the hotel's great location and go and explore the local shops and restaurants, which are much cheaper and very good. It has a complementary shuttle bus which goes back and forth from the other Movenpick down the coast, which guests can use for free which has a bigger beach and loads of pools. Great for a day out, but the other hotel is in the middle of nowhere!
“Professional and friendly”
This is a very professional and efficient hotel. Systems work, the staff are friendly and the facilities are modern and well maintained. On arrival at 9 in the morning I was told that, while my room was not yet ready (I didn't expect it to be since check-in is at 3.00), it had been upgraded and, when I inquired about somewhere to eat was offered a complementary breakfast buffet. Great customer service! The two-room executive suite was spacious with outstanding views, a fruit tray and personal welcome from the manager. Room service was always timely and the food quality very good. The breakfast each day was full of variety and coffee constantly filled. The only blight was on checkout when I was double billed for accommodation and charged for the complementary breakfast - while this was quickly fixed, the lack of an apology and the fact that such an error could have occurred was surprising given the standards to which I'd previously been exposed. Otherwise, an impressive hotel and one which suits all kinds of travelers, including families.
“Movenpick Aqaba”
The quality of service in the hotel is quite poor, we had issues both with the house keeping and the service in the restaurants. It may be that they were quite busy for the new year preparations, but the hotel seems very understaffed in key areas, and some of their staff doesnt seem to have the right training. When we complained, they did make one of our meals complimentary and send the house keeping to clean our room again, but it wasn't perfect even the second time.
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Showing 1 - 10 results (of 10)
The preferred airport for Moevenpick Resort & Residences, Aqaba is Aqaba (AQJ-King Hussein Intl.) - 8.9 km / 5.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
