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"From the moment I arrived, Cloud 7 felt less like a hotel and more like coming home to a warm, caring family. The staff greeted me with genuine smiles and went out of their way to make me feel comfortable — whether it was helping with my bags, offering local tips, or simply chatting as friends do. Their dedication and friendliness stood out in every interaction. The rooms were immaculate. Every corner sparkled. The cleaning team operates like magic: rooms refreshed daily, nothing overlooked, and even the small details—fresh towels, spotless surfaces, neatly arranged amenities—were handled impeccably. It felt like they take pride in excellence, not just duty. Service was consistently remarkable. Requests — big or small — were met promptly and cheerfully. The staff seemed to anticipate needs before I even voiced them. This level of care turned a mere stay into a deeply personal experience. To me, Cloud 7 is perfect balance: stylish and comfortable rooms, privacy and peace, with a heartbeat of warmth and human connection. They don’t just provide a service — they create a family atmosphere. If I were to rate the experience, I’d say: 10/10. Without hesitation, I’d return — and already miss the “family” I found there."

"A customer thought I worked on the Property I found that strange and uncomfortable. Other than that everything was great."

"We truly recommend this camp. They are very welcoming and friendly - make you feel like part of family. Nice location of the camp as bit secluded to give you the best experience of stargazing without the need to book any additional tours. Directly from your room you can also enjoy the sunrise :) food is also great and you can try local cuisine. South and north tours are also nicely organised, you can enjoy them at your own pace and without any rush. Unforgettable experience. "

"The deluxe cabin was excellent. Very comfortable, nice bathroom, and really good AC. Convenient parking off the main road without having to drive into Wadi Rum. The food was excellent. I especially enjoyed the dinners, where delicious chicken and lamb were served along with great salads. "

"Staff you are amazing, professional, and eager to help. From the moment being checked in by a lovely young woman we felt very welcomed. They offer a free shuttle to Alya shopping restaurants and also to down town. "

"Wonderful Hotel "

"What a fantastic way to start experiencing Wadi Rum. Communication from the property before the trip was easy. There is a vehicle that takes you from the parking area to the actual hotel -- this is also where you can reserve a desert excursion. (Note: cash only and there are no ATMs around.) The hotel staff is great. Check-in was easy. My "room" was clean and comfortable -- and cool, as the property had set the AC before my arrival. Great view of the desert from the bed and couch. Loved the little deck area with chairs and a hammock. Got the most use from the hammock, enjoying the desert night air under a full moon. Breakfast/dinner service was excellent. Be aware the there's little close by and once you're on-site, you're there so brings any snacks you'll want. In all: very recommended!"

"Thank you to Shaban, Chechi, and everyone at the hotel. It was a wonderful experience and I look forward to returning soon. "

"I had a very pleasant stay at this hotel in Aqaba. The hotel is clean, well-organized, and the staff are very kind and helpful. The location is also very convenient and makes it easy to get around. One small note: it would be great if the hotel could enforce a stricter no-smoking policy to ensure a more comfortable environment for all guests."