AS ON PREVIOUS OCCASIONS FEEL IT IS THE BEST AIRPORT HOTEL IN S.E. ASIA, MODERN WITH GOOD SOUND PROOFING DESPITE BEING RIGHT ALONGSIDE TERMINAL. GOOD BLACKOUT CURTAINS FOR PEOPLE ARRIVING AT ODD TIMES AND TRYING TO SLEEP DURING THE DAY. AIRPORT CHECK-IN AT BAGGAGE COLLECTION AN IMPROVEMENT ON LAST VISIT.
2 OUT OF 3 BOOKINGS LOCATED QUICKLY BUT ONE TOOK ALMOST 20 MINUTES TO FIND
AND CONFIRM SO CHECK-IN FOR THOSE 2 ROOMS SLOW.
I was most impressed with the friendliness of the Reception staff and with the spacious bedroom allocated to me. I did not miss the tea/coffee facilities nor did I miss the telephone. I have booked again for my return journey. Excellent value at the price.
Great Hotel and fantastic staff. Extremely helpful. A big thank you to Alex the taxi driver, as the hotel is a bit far from city centre. Truly unique, this hotel is quiet, very clean and comfortable. Highly recommended!
"Helpful staff, great food and good overall service"
After a mix-up with booking dates, the receptionist strived to help switch the date at no extra cost via her supervisor. Regardless of the fact that it was my fault, this kind of assistance and co-operation really meant a lot to me as a hard-up traveller.
The food in the hotel restaurant was some of the best I had tried in Malay cuisine at that point and I would readily recommend it to even non-guests of the hotel itself.
A shuttle to the airport in the early hours was also provided, which was a great help!