In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Courtyard by Marriott Boston-Cambridge

3.5 out of 5
Courtyard by Marriott Boston-Cambridge
777 Memorial Dr, Cambridge, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well
Stayed 2 nights in May 2024
Response from Customer Service on 13 May,2024
Patrick, it's wonderful to hear that your stay at Courtyard by Marriott Boston-Cambridge met your expectations. We strive to make every guest's experience productive and enjoyable, and we're glad we delivered. We look forward to serving you again in the future.Mohamed HasheshGeneral Manager

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the proximity to our planned activities in Boston. The staff was very friendly and helpful.
Stayed 3 nights in May 2024
Response from Customer Service on 13 May,2024
Susan, it's very heartwarming to know that the location of Courtyard by Marriott Boston-Cambridge was convenient for your planned activities. We're also very pleased to hear you found our colleagues to be friendly and helpful. We hope you make us your hotel of choice next time you're planning activities in Boston.Mohamed HasheshGeneral Manager

10/10 Excellent

Michael

Stayed 2 nights in Apr 2024
Response from Customer Service on 14 May,2024
Michael, thank you for sharing your high rating. We're thrilled that your stay at Courtyard by Marriott Boston-Cambridge was enjoyable. We eagerly await your next visit!Mohamed HasheshGeneral Manager

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2024
Response from Customer Service on 12 May,2024
Angelina, it's fantastic to hear you had an excellent experience at Courtyard by Marriott Boston-Cambridge. We strive to deliver to our guests the highest quality stay possible. Your kind words are greatly appreciated by all of us here. We look forward to accommodating you again in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent! I can't say enough about the woman at the front desk who everyone refers to as "mom"! She was absolutely amazing!! I can't recall her name, but she was very sweet.
Stayed 2 nights in May 2024
Response from Customer Service on 9 May,2024
Jennifer, thank you for your warm words about the service at Courtyard by Marriott Boston-Cambridge. It's fantastic to hear that our front desk team member, fondly called "mom", made such a positive impression on you. Your praises will be shared with her. We hope to see you again soon.Mohamed HasheshGeneral Manager

10/10 Excellent

MARTHA ELLEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 4 nights in May 2024
Response from Customer Service on 6 May,2024
Martha, we're delighted to hear you found our team members at Courtyard by Marriott Boston-Cambridge welcoming and amiable. We always aim to provide the best service and your feedback is greatly appreciated. We look forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Customer Service on 6 May,2024
Chad, it's great to hear you had an outstanding stay at Courtyard by Marriott Boston-Cambridge. Thank you for taking the time to share your thoughts. We look forward to your return on your next visit to the city.Mohamed HasheshGeneral Manager

4/10 Poor

Ding

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noise start from 6am, lasting for 2 hours at least, like someone dragging a luggage case. What’s even worse, same thing happened at the second morning. could not sleep at all!
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May,2024
Ding, we regret to hear about the disturbances you experienced during your mornings with us. Please know we value your rest and take your feedback seriously. Our team is already identifying potential causes for the noise and hopes to rectify in a timely manner. We would be grateful for another opportunity to better serve you.Mohamed HasheshGeneral Manager

8/10 Good

Sinbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and helpful. Lots of things within walking distance. Safe area. Would definitely stay here again
Stayed 3 nights in Apr 2024
Response from Customer Service on 1 May,2024
Sinbad, thank you for sharing your experience with Courtyard by Marriott Boston-Cambridge. It's wonderful to hear that our team members were able to provide you with top-notch service. Ensuring the safety and convenience of our guests is very important to us and it's lovely to know that you found our location highly accessible. We're thrilled to read you're considering a return trip. Looking forward to your next visit.Mohamed HasheshGeneral Manager

2/10 Terrible

Ilgaz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No heating in the room. With a 36 degree fahrenheit Boston night time temperature, freezing is guaranteed at 16th floor. They brought in two space heaters and we hardly got some heat in the room. Worst part is, staff already knew there was a problem in this room and gave the room anyway, without a warning.
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr,2024
Ilgaz, it's deeply regrettable to hear about the problems encountered during your stay. Ensuring guest comfort is a top priority, and it's apparent we missed the mark regarding the temperature controls in your room. We take your feedback about the communication of our team to heart. Steps are being initiated to prevent similar situations in the future. We hope we get another chance to provide you with a better experience.Mohamed HasheshGeneral Manager

8/10 Good

Martha, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, safe, and quiet. The only thing that keeps it from a perfect score are the "hidden" fees, which were even more than they admitted to at check-in. They basically made you eat at their restaurants by giving you vouchers with "no change" and then charged "more tax" on top of that when you left. I don't like feeling deceived. Tell me the whole price, upfront, period, and I know what I am paying BEFORE I get there. That's all.
Stayed 3 nights in Apr 2024
Response from Customer Service on 24 Apr,2024
Martha, thank you for appreciating the beauty and quietness of Courtyard by Marriott Boston-Cambridge. It's regrettable, however, that our pricing system wasn't fully clear to you. We always strive for transparency and will take your feedback onboard to clarify any points of confusion for future guests. When it comes to dining options, we assure you that our vouchers are meant to offer added value and aren’t intended to limit your choices. We appreciate your feedback and hope to provide an even better experience on your next stay.Mohamed HasheshGeneral Manager

10/10 Excellent

Karen, ridgefield

Stayed 1 night in Apr 2024
Response from Customer Service on 12 May,2024
Karen, thank you for choosing Courtyard by Marriott Boston-Cambridge. It's wonderful to see you had a lovely stay. We're looking forward to welcoming you back soon.Mohamed HasheshGeneral Manager

10/10 Excellent

Karen, ridgefield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location to downtown Boston was very easy. The staff was so friendly and accommodating.
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr,2024
Karen, it's delightful to hear your stay at Courtyard by Marriott Boston-Cambridge was a great one. We are thrilled our convenient location was beneficial for your visit. Our wonderful team members aim to offer friendly and accommodating service, so it's wonderful to know they hit the mark during your stay. We look forward to the opportunity to welcome you back in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

Keiichi, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located near by my client and clean/safe.
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr,2024
Keiichi, we are thrilled to hear about your positive experience at Courtyard by Marriott Boston-Cambridge. Our prime location and high standard of cleanliness are details we take pride in. We appreciate your feedback and look forward to your next stay with us. Safe travels!Mohamed HasheshGeneral Manager

10/10 Excellent

Carol, New Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable property for a weekend visit. Thanks.
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr,2024
Carol, it's wonderful to hear you found Courtyard by Marriott Boston-Cambridge to be a fitting choice for your weekend visit. We appreciate your positive remarks and look forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Harvard and MIT
Stayed 3 nights in Apr 2024
Response from Customer Service on 19 Apr,2024
Jaime, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit to Harvard and MIT. We're glad you appreciated our prime location. Looking forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

10/10 Excellent

Thomas J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked being on the river and walking. Might be a little far for some people - I walked to Harvard in 30 minutes - Boston just across the bridge.
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr,2024
Thomas, it's great to see that you appreciated the riverside location of Courtyard by Marriott Boston-Cambridge. Thank you for highlighting the enjoyable walks nearby and the convenient access to major attractions like Harvard and Boston city center. Your feedback will undoubtedly aid future guests in planning their visit. We hope to welcome you back soon.Mohamed HasheshGeneral Manager

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on 17 Apr,2024
Mitchell, it's heartening to hear that your stay at Courtyard by Marriott Boston-Cambridge met your expectations. We value your patronage and hope that you will choose us again in the future for an equally satisfying experience.Mohamed HasheshGeneral Manager

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Dimetrius and his staff are wonderful. They certainly know how to make guests feel welcome. The hotel is clean, the rooms are very nice. What more could you ask for.
Stayed 4 nights in Apr 2024
Response from Customer Service on 8 Apr,2024
Laura, your warm words about the Courtyard by Marriott Boston-Cambridge are greatly appreciated. We're thrilled to hear that the welcoming service shown by our manager, Dimetrius and the team met your expectations, and you enjoyed our immaculately kept premises and pleasing rooms. We aspire to deliver an experience that leaves our guests wanting for nothing, and we're glad we hit the mark for you. We can't wait to welcome you back in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The manager Dimetrius and his staff are wonderful. They certainly know how to make guests feel welcome. The hotel is clean, the rooms are very nice. What more could you ask for.
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 Apr,2024
Laura, we appreciate your glowing feedback. It's heartening to hear that Dimetrius and our team members made you feel welcome at Courtyard by Marriott Boston-Cambridge. We aim for our rooms to be a spacious retreat and our hotel a spotless sanctuary for our guests. Thank you for your kind words, and we look forward to welcoming you back.Mohamed HasheshGeneral Manager

10/10 Excellent

Chenfangfei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 13 Apr,2024
Chenfangfei, thank you for the stellar rating for Courtyard by Marriott Boston-Cambridge. We're thrilled to have left such a positive impression and look forward to the opportunity of welcoming you back in the near future.Mohamed HasheshGeneral Manager

10/10 Excellent

Oren

Travelled with family
Liked: Amenities, property conditions & facilities
Staff and service were excellent and available
Stayed 2 nights in Mar 2024
Response from Customer Service on 5 Apr,2024
Oren, thank you for recognizing the superb service provided by the Courtyard by Marriott Boston-Cambridge team members. We are pleased to know they made themselves readily accessible to meet your needs. We look forward to welcoming you back for another excellent stay.Mohamed HasheshGeneral Manager

2/10 Terrible

Harry

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I paid some extra fee by cash at the front desk but later on they still charge me on my credit card.
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Apr,2024
Harry, we regret to hear about your billing concern. It's important to us that all our guests feel their transactions are handled with the utmost care. We would like to discuss this further with you, so please contact our finance team directly to rectify the situation. We value your patronage and hope to rebuild your confidence in our services.Mohamed HasheshGeneral Manager

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, daily housekeeping and large size rooms made the even the week long stay comfortable. Access to major Colleges, via walk or subway(T Red and Green ) or bus ( 47 or 70). Trader Joe's right next door, Whole Foods a few minutes walk away provided healthy meal options for low cost.
Stayed 7 nights in Mar 2024
Response from Customer Service on 3 Apr,2024
Yuko, thank you for sharing your kind words about your experience at Courtyard by Marriott Boston-Cambridge. We are thrilled to hear that the size of our rooms and our housekeeping service enhanced your week-long stay. Our prime location near colleges and local amenities certainly offers our guests an added convenience. We're extremely glad you could take advantage of it. We look forward to having you stay with us again in the future. Safe travels!Mohamed HasheshGeneral Manager

8/10 Good

Griselda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr,2024
Griselda, thank you for your kind words. At Courtyard by Marriott Boston-Cambridge, we pride ourselves on providing excellent service. We're thrilled to hear that you appreciated our efforts. We look forward to serving you again in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

SANDRA, spring hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar,2024
Sandra, it's fantastic to know you found our parking convenient at Courtyard by Marriott Boston-Cambridge. We look forward to welcoming you back for another stay in the future. Safe travels.Mohamed HasheshGeneral Manager

6/10 Okay

Ledeng

Stayed 2 nights in Mar 2024
Response from Customer Service on 29 Mar,2024
Ledeng, it seems like your stay at Courtyard by Marriott Boston-Cambridge wasn't exactly what you hoped for and we truly wish we understood better what we could improve. We'll take your rating into consideration as we strive for continuous improvement. Your feedback matters and we hope to have the chance to deliver a better experience next time.Mohamed HasheshGeneral Manager

8/10 Good

JOY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 28 Mar,2024
Joy, thank you for rating Courtyard by Marriott Boston-Cambridge. We hope to have the opportunity to offer you an even better experience on your next visit.Mohamed HasheshGeneral Manager

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities. Very friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar,2024
Lee, it's great to hear you appreciated the convenient location and facilities that Courtyard by Marriott Boston-Cambridge has to offer. The positive remarks regarding our friendly and attentive team members are also genuinely appreciated. Thank you!Mohamed HasheshGeneral Manager

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and well kept rooms. Safe area for walking. Price was slightly lower than neighboring hotels. Convenient for business in Cambridge.
Stayed 4 nights in Mar 2024
Response from Customer Service on 24 Mar,2024
Barbara, thank you for your appreciative words. We're thrilled that Courtyard by Marriott Boston-Cambridge met your expectations for cleanliness, tranquility, and location safety. We're also glad to hear that our pricing and proximity served your business needs in Cambridge. Looking forward to welcoming you again in the future.Mohamed HasheshGeneral Manager

6/10 Okay

jason

Liked: Staff & service, amenities, property conditions & facilities
Watch out for hidden fees for breakfast and parking. They own their own parking garage but charge you for it.
Stayed 1 night in Mar 2024
Response from Customer Service on 23 Mar,2024
Jason, thank you for providing feedback about your stay. It's important that all our guests are aware of the various amenity costs, which include parking. Please accept our apologies if there was a lack of clarity. We will use your comments to fine-tune our communication in the future to avoid such concerns. We hope for the opportunity to offer you a more satisfying experience in the future.Mohamed HasheshGeneral Manager

8/10 Good

Georgianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking area that charges $45 a day. Very clean room. Overall 4 stars.
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar,2024
Georgianna, it's great to hear that you were taken with the cleanliness of your room at Courtyard by Marriott Boston-Cambridge. Noted your feedback on the parking; our parking policy ensures the convenience and safety for all our valued guests. We are pleased you regarded us highly in your rating, and look forward to welcoming you back on your next visit!Mohamed HasheshGeneral Manager

10/10 Excellent

WON CHEOL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Customer Service on 19 Mar,2024
WON CHEOL, it's great to hear that you had a satisfactory stay at Courtyard by Marriott Boston-Cambridge. We appreciate your brief but positive feedback. Looking forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

10/10 Excellent

Thang Huu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Customer Service on 19 Mar,2024
Thang, it's delightful to read your succinct feedback. We're thrilled you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. Do come back and stay with us again for an even more memorable experience!Mohamed HasheshGeneral Manager

2/10 Terrible

Glenn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned when we checked in, there were crumbs all over the floor. AC unit did not work the 2nd night we stayed. Beware of vaping in the building, no where did it state vaping was not allowed and we were charged an extra $250 charge. They claim there was a detector in the room.
Stayed 2 nights in Mar 2024
Response from Customer Service on 17 Mar,2024
Glenn, we regret that your stay wasn't up to the mark. We apologize for any anomalies you may have encountered in relation to cleanliness and the functionality of the AC, as these are not reflective of our usual standards. Additionally, we understand your concern regarding the vaping policy - it is in place for the overall wellbeing and comfort of our guests. We strive to make this policy clear across all platforms and upon checking in. We appreciate your feedback as it enables us to enhance our guest experience for future stays.Mohamed HasheshGeneral Manager

10/10 Excellent

Clegg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big and clean, well-appointed and comfortable!
Stayed 2 nights in Mar 2024
Response from Customer Service on 16 Mar,2024
Clegg, thank you for taking the time to share your positive experience with us. Courtyard by Marriott Boston-Cambridge is committed to providing spacious, spotless accommodations, and we are pleased to know that you appreciated the comfort and appointment of your room. Your contentment is our top priority, and we are delighted to have met your expectations. We hope to have the opportunity to serve you again in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Customer Service on 16 Mar,2024
Hiroaki, it's wonderful to learn you enjoyed your stay at Courtyard by Marriott Boston-Cambridge. Your stellar rating speaks volumes and we couldn't be happier! We sincerely appreciate it and look forward to welcoming you back on your next visit to Boston-Cambridge.Mohamed HasheshGeneral Manager

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Mar,2024
Eugene, thank you for choosing Courtyard by Marriott Boston-Cambridge. We're thrilled to know your visit was enjoyable and we eagerly await your return.Mohamed HasheshGeneral Manager

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfortable. Showers/tubs could be updated. Very limited restaurants, services close by.
Stayed 4 nights in Mar 2024
Response from Customer Service on 13 Mar,2024
Sonia, thank you for sharing your experiences at Courtyard by Marriott Boston-Cambridge. We're glad to know that you found our rooms comfortable. We appreciate your feedback about the showers/tubs and the surrounding amenities. Be assured, our team members are always on hand to advise on nearby restaurants and services to enhance your stay with us. We hope you choose to stay with us again in the future.Mohamed HasheshGeneral Manager

8/10 Good

Stacey

Stayed 2 nights in Mar 2024
Response from Customer Service on 31 Mar,2024
Stacey, thank you for sharing your rating. At Courtyard by Marriott Boston-Cambridge, we strive to provide the best service possible. We're glad to see we've made a positive impression. Looking forward to your next visit.Mohamed HasheshGeneral Manager

8/10 Good

Lucille, Jefferson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the facility and found the parking costly.
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar,2024
Lucille, we're glad to hear you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. We understand parking can seem pricey, but we strive to provide a secure, accessible location for our guests. We appreciate your feedback. Looking forward to welcoming you back in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to Dunkin's
Stayed 1 night in Mar 2024
Response from Customer Service on 7 Mar,2024
Frank, it's wonderful to hear that you appreciated the location of Courtyard by Marriott Boston-Cambridge. Being close to popular amenities is always a bonus. We hope to welcome you back soon!Mohamed HasheshGeneral Manager

8/10 Good

Moana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to have the option of eating lunch or dinner at the in-house Japanese restaurant, but I was surprised that I had to pay a dining fee each day of my stay and use or lose those vouchers. I would have preferred that to be optional rather than required.
Stayed 4 nights in Feb 2024
Response from Customer Service on 7 Mar,2024
Moana, we appreciate your staying at the Courtyard by Marriott Boston-Cambridge. It's great to hear that you enjoyed our in-house Japanese restaurant. We understand your thoughts about the dining fee being optional. Certainly, hearing feedback like this assists in refining our services to better serve our valued guests. We hope your travels bring you back to us in the future.Mohamed HasheshGeneral Manager

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 5 nights in Feb 2024
Response from Customer Service on 5 Mar,2024
Thanks for the perfect rating, Valerie!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Boston-Cambridge.Have a wonderful day!Mohamed HasheshGeneral Manager

8/10 Good

Olivia

Stayed 2 nights in Mar 2024
Response from Customer Service on 24 Mar,2024
Olivia, it's great to know that your recent stay at Courtyard by Marriott Boston-Cambridge was appreciated in such a positive way. We are eager to continue meeting your expectations on any return visits. Thank you for your feedback, we truly value it.Mohamed HasheshGeneral Manager

10/10 Excellent

Jhene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar,2024
Jhene, thanks for choosing Courtyard by Marriott Boston-Cambridge and leaving such a high rating. We're thrilled you had a great stay and look forward to the opportunity to host you again in the future. Safe travels until then!Mohamed HasheshGeneral Manager

8/10 Good

William, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main roads. Close to colleges and universities that we visited
Stayed 3 nights in Jan 2024
Response from Customer Service on 3 Mar,2024
William, it's great to hear you appreciated the convenient location of Courtyard by Marriott Boston-Cambridge, particularly for your college visits. We trust you found mobility easy with the nearby main roads. We hope to welcome you back soon!Mohamed HasheshGeneral Manager

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept..
Stayed 2 nights in Feb 2024
Response from Customer Service on 28 Feb,2024
Lincoln, it's wonderful to hear you found the Courtyard by Marriott Boston-Cambridge to be spotlessly maintained. We pay great attention to ensuring cleanliness for each of our guests. We appreciate your feedback and hope to welcome you back soon.Mohamed HasheshGeneral Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 28 Feb,2024
Bruce, it's fantastic to hear you had such a wonderful experience at Courtyard by Marriott Boston-Cambridge. Your perfect score tells us we're doing something right. We appreciate your feedback and hope to welcome you back in the near future.Mohamed HasheshGeneral Manager

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are good and the staff is friendly, but there are not much dining / breakfast options available especially if you have deitary restrictions. You can buy water bottles from the reception but thise are very expensive.
Stayed 4 nights in Feb 2024
Response from Customer Service on 25 Feb,2024
Muhammad, it's great to hear that you enjoyed our accommodations and found our team warm and welcoming. We understand the importance of offering diverse dining options and we're constantly looking to improve our menu selections, particularly for guests with dietary needs. We take note of your feedback on the pricing of the water bottles. We're committed to continuously enhance our guests' experiences, and appreciate your input. We hope to have the opportunity to better serve you in the future.Mohamed HasheshGeneral Manager