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Reviews of Americas Best Inns & Suites-lincoln City

2.5 out of 5
Americas Best Inns & Suites-lincoln City
1014 N.E. Highway 101, Lincoln City, OR

Reviews

7.0

Good

Rating 10 - Excellent. 194 out of 999 reviews" "
Rating 8 - Good. 382 out of 999 reviews" "
Rating 6 - Okay. 222 out of 999 reviews" "
Rating 4 - Poor. 111 out of 999 reviews" "
Rating 2 - Terrible. 90 out of 999 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t get what you paid for
Not polite front desk staff is just the tip of the issues my husband and I encountered on our trip. We decided the room we originally had wasn’t what we wanted. So we booked at paradise for a lot more money than where we had a reservation. We didn’t get the room we reserved, front desk wasn’t helpful. I really wish we wouldn’t have changed. The other room was bigger, cleaner, and actually gave us what we reserved with a smile.
Stayed 1 night in Feb 2021
Response from tm on 17 Feb,2021
I work the front desk at night. I do not remember having any issues with guest that night. Could it have been possible that you were treated this way at the original hotel is booked first. Again, I am sorry you had to experience that.

6/10 Okay

Yasuko

Liked: Cleanliness, staff & service, room comfort
Just basic
We have stayed this motel before. It was under different name. Last time we were on ground floor. This time we were on second floor, I don't kniw it made any differences. It was noisy. I can hear the conversation on hallway, from downstairs, outside. Amenities were minimum. They don't have coffee maker. Because of covid, there is no breakfast at all. Pillows were disappointing, no support what so ever. But bed was comfortable. It's along Hwy 101 but I didn't hear any traffic noise. Close to restaurants and shopping,beach access.
Stayed 2 nights in Feb 2021
Response from tj on 12 Feb,2021
We have all been impacted due to Covid-19. Coffee makers are available at the front desk as the sign reads. It is a motel with numerous wonderful travelers and it can be noisy at times when they are bustling about. Thank you for staying at Paradise Inn & Suites!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Very nice clean older place. I wished they had coffee in the morning I understand the no breakfast, well sort of, but coffee is not difficult to provide.
Stayed 1 night in Feb 2021
Response from tm on 11 Feb,2021
Thank you so much and glad you enjoyed your stay. Please come again.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from TJ on 7 Feb,2021
Thank you for staying at Paradise Inn & Suites!

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Booked on Hotels.com They took a 50 for possible damage 1 week later I am still waiting All I did was sleep Even left a big tip for housekeeping
Stayed 1 night in Jan 2021
Response from tm on 27 Jan,2021
Thank you for your review. I would call your bank for your refund that seems to be taking too long for your credit.

6/10 Okay

Todd

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very clean room. The phone was disconnected and the tv remote barely worked. Required a $50 refundable deposit when I checked in because I paid online. No coffee in the room and no breakfast or coffee down stairs due to COVID.
Stayed 1 night in Jan 2021
Response from tj on 25 Jan,2021
So sorry you didn't notify us of your concerns. Refundable deposits are required under certain circumstances and is a standard practice for motels. A sign at the front desk advises coffee makers and coffee available at the front desk. Thank you for staying at Paradise Inn & Suites.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The staff was sweet and accommodating. However, the property itself was pretty run down. The rooms smelled like stale cigarettes, despite the "no smoking" signs on the doors. We were woken up one night by a warrior cry from a man being arrested by the police right outside of our window. We would have chosen a different location but everything else was sold out. Not the best experience but I guess you get what you pay for.
Stayed 2 nights in Jan 2021
Response from th on 22 Jan,2021
We receive many compliments on the cleanliness of the motel. Maintenance is performed daily. There is new carpeting, furniture including lamps, linen etc. Motels receive guests from all walks of life and different areas and as such there are times when their behavior is beyond our control. Thank you for staying at Paradise Inn & Suites.

2/10 Terrible

Shaylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else.
The lady at the front desk was very sweet. She explained that only one house keeper showed up, that was unfortunate. We got checked into our room. The dresser was filthy, dried food (or whatever) was stuck all over, salt was everywhere. There was dried feces all down the side of the toilet and the side of the bathtub. The room keys didn't work. The bed and pillows were hard as concrete. There were kids jumping and screaming all night and sketchy people in the parking lot all night. I'll pay the extra 80.00 for a much nicer room elsewhere next time.
Stayed 1 night in Jan 2021
Response from tj on 19 Jan,2021
You expressed one complaint which was remedied and you were very kind regarding that complaint. There was no feces all down the bathtub. You had the opportunity to request or be given a different room which you didn't request. You stated everything else was good. People in the parking lot are guests of this motel and not sketchy but just other guests.

8/10 Good

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from tm on 9 Jan,2021
Thank you so much and glad you enjoyed your stay with us. Please come again.

6/10 Okay

Aliyah

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2020
Response from tm on 3 Jan,2021
Thank you for your review. I glad you enjoyed your stay with us. Please come again.

4/10 Poor

BrookL, Mcminnville oregon

Travelled with family
Disliked: Staff & service, property conditions & facilities
Nothing good to be really honestly it's just as any other Red Lion hotel staff they're extremely unprofessional and always
Stayed 1 night in Dec 2020
Response from TJ on 12 Dec,2020
We are not part of Red Lion. Thank you for staying at Paradise Inn & Suites.

10/10 Excellent

Marcos

Stayed 1 night in Nov 2020
Response from jt on 14 Dec,2020
Thank you and hope to see you again soon!

8/10 Good

Anita

Travelled with family
Liked: Staff & service, property conditions & facilities
Service was good. Overall place was ok. At times did feel a bit unsafe.
Stayed 1 night in Nov 2020
Response from tm on 25 Nov,2020
Glad you enjoyed your stay with us. I can assure you our Hotel is very safe and quiet at night. Hope to see you again.

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from tm on 15 Nov,2020
Thank you so much and glad you enjoyed your stay with us. Please come again.

8/10 Good

sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family night
WE just went over for the night. The room was easy to access and clean it was on the ground floor. nothing fancy we will stay there again
Stayed 1 night in Nov 2020
Response from tj on 8 Nov,2020
Thank you for staying at Paradise Inn & Suites. Hope to see you again soon!

6/10 Okay

Amanda

Travelled with family
Liked: Property conditions & facilities
Not about the customers
We had no WiFi password. The phone didn’t work. We had no instructions on the tv and channels. They didn’t tell us there was no breakfast like the add said.
Stayed 1 night in Oct 2020
Response from TJ on 8 Nov,2020
The WIFi password is on a large sign in front of the guest when checking in. If you by chance didn't see the sign you could have inquired at the front desk. Our televisions work like any other television with cable and a remote with channels on a chart on the dresser. Our motel does not advertise breakfast as it has not been served since June due to COVID. Thank you for staying at Paradise Inn.

6/10 Okay

April

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from tj on 3 Nov,2020
Thank you for staying at Paradise Inn & Suites.

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from tm on 2 Nov,2020
Thank you for your review Debra. If there was anything we could of done to make your stay more enjoyable please let the front desk agent know.

4/10 Poor

Chrystal

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Choose elsewhere
The room looks nothing like the pictures. It was semi clean. It has the bare necessities only. No coffee maker. I was staying for a week for work they could have at least supplied a coffee maker or a place to sit instead of the bed and a kitchen chair.
Stayed 7 nights in Oct 2020
Response from TJ on 1 Nov,2020
Our housekeepers take great pride in their duties. We receive numerous compliments regarding the cleanliness of the rooms. Had you advised us of your issues we would have corrected any issues. As the sign in the lobby reads coffee makers available at front desk so sorry you missed us or didn't ask front desk. All rooms have a sitting table as well as two sitting chairs. Thank you for staying at Paradise Inn & Suites.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was old. The rooms smelled misty and gross. Service : no service. The upside of it was it was located down town.
Stayed 1 night in Oct 2020
Response from tm on 29 Oct,2020
I am sorry to hear that you did not enjoy your stay with us. If there was anything we could of done to make your stay with us nicer please let us know at the front desk.

6/10 Okay

Christina

Stayed 1 night in Oct 2020
Response from tm on 7 Nov,2020
Thank you for your review. I am sorry your stay was not more enjoyable for you. Please let the front desk know if there was anything we could of done for you.

10/10 Excellent

STEVE

Stayed 2 nights in Oct 2020
Response from tm on 7 Nov,2020
Thank you so much and glad you enjoyed your stay with us. Please come again.

4/10 Poor

Tabetha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from tm on 28 Oct,2020
I am so sorry to hear that your stay with us wasn't more enjoyable. If there was anything we could of done for you please reach out to us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from tm on 21 Oct,2020
Thank you so much for your review. Glad you enjoyed your stay with us. Please come again.

8/10 Good

Don, Longview

Travelled with family
Liked: Cleanliness, staff & service
The room was nice but needed some minor repairs. I would stay here again.
Stayed 3 nights in Oct 2020
Response from tj on 17 Oct,2020
Thank you and hope to see you again soon!

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2020
Response from tm on 17 Oct,2020
Thank you so much for your review and glad you enjoyed your stay with us. Please come again.

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Odd light and desk.
It was a good room and I slept comfortably. The arrangement of the desk and the lamp for it was odd though. The desk was on one side of the room in the corner and the light for it was attached to the wall on the opposite side of the room I didn't need it on this trip but often when I get a room I do some computer work and paperwork and that arrangement wouldn't have worked well. Room # 103.
Stayed 1 night in Oct 2020
Response from tm on 12 Oct,2020
Thank you for your review we appreciate it. Glad you enjoyed your stay with us. Thank you for letting me know about the furniture situation. Please come stay with us again.

8/10 Good

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from tm on 10 Oct,2020
Thank you so much and glad you enjoyed your stay with us and please come again.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mid-week visit
We had a one-night stay, with a seperate room for our granddaughter. The service was friendly and they gave us rooms across the hall from each other.
Stayed 1 night in Oct 2020
Response from TJ on 9 Oct,2020
We are so happy you enjoyed your stay. Please come again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from tj on 6 Oct,2020
Thank you for staying at Paradise Inn and hope to see you again soon!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from tm on 7 Oct,2020
Thank you so much we appreciate it. Glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
This was very clean place and very good price. I will definitely be back next time I come into town
Stayed 5 nights in Sep 2020
Response from TJ on 5 Oct,2020
So happy you enjoyed your stay. We hope to see you again soon!

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from tm on 3 Oct,2020
Thank you so much and glad you enjoyed your stay with us. Please come again.

8/10 Good

Kerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room in a great location
Very clean. Great central location, easy to locate. Due to The Virus there was no in-room coffee maker nor was there any continental breakfast. There was however a microwave and a small refrigerator and there were restaurants close by. Very comfortable beds! Our room was easy to access and facing away from the highway so it was fairly quiet. Will definitely be coming here again sometime.
Stayed 2 nights in Sep 2020
Response from tm on 1 Oct,2020
Thank you so much and glad you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Leland

Liked: Cleanliness, staff & service
Clean but dated
For a super inexpensive stay, this place is great! Friendly service. Super clean. Negative is it is very dated and kinda dumpy.
Stayed 1 night in Sep 2020
Response from tj on 29 Sept,2020
We have new carpeting, furniture, bedding and it continues to be updated. Our maintenance works daily on the property to maintain the structure as well as the grounds and receive many compliments on the property.

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from tm on 24 Sept,2020
Thank you so much and glad you enjoyed your stay with us. Please come again.

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
COVID Sucks
Very nice and clean budget hotel. Very discounted in COVID response here. I have stayed in 12 different hotels in the area in the past month and everyone is doing it different in regards to pools and breakfast. This hotel was the mist extreme lacking even morning coffee service. If that is going to be the policy, consider in room coffee makers. In normal times , I think this would have been a pleasant stay.
Stayed 2 nights in Sep 2020
Response from tm on 16 Sept,2020
Glad you enjoyed your stay with us. Coffee makers are available at the front desk if you needed one. Sorry about that. We hope to see you again.

8/10 Good

Chris, Bellingham, WA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just stayed one night. Everything was what we expected. Just no continental breakfast due to Covid, not their fault though.
Stayed 1 night in Sep 2020
Response from th on 14 Sept,2020
Lincoln County was in evacuation at the time. This has been a devastating time for all residents of the Lincoln County area. Thank you for staying at Paradise Inn.

8/10 Good

Mayela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from tm on 2 Sept,2020
Thank you very much and glad you enjoyed your stay with us. Please come again.

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020
Response from tm on 2 Sept,2020
I am sorry to see that your stay with us wasn't a happy one.

6/10 Okay

Tina

Liked: Cleanliness
AC not working
This place is just okay. For as out dated as it was house keeping really did there thing so it was clean. However our AC did not work and we told 2 different workers and all we got told was I am sorry. Our iron also did not work. Lucky we were with another couple and there rooms iron worked. But they had to use our ironing board because they didn't have one. Also a house next to parking lot is a drug house people didn't bother anyone but were pretty high just standing outside all night long. Had to watch our cars. So all in all a last minute trip we didn't have much to choose from but won't be back.
Stayed 3 nights in Aug 2020
Response from tm on 3 Sept,2020
Sorry to hear your stay with us wasn't the best. We own the motel next door and everyone staying there are all hard working people as well. Thank you for staying with us.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice two night stay!
We had a pleasant two night stay, Bed was a over-sized King with firm, comfortable mattress. Also had a large screen HD TV, couch, microwave and small fridge. Good sizable room. No continental breakfast or spa because of Covid-19. Nice enough to give us a coffee pot upon request. We were on first floor and could hear second floor foot steps, but not a big bother to us.
Stayed 2 nights in Aug 2020
Response from TJ on 29 Aug,2020
Thank you for staying at Paradise Inn and hope to see you again soon!

10/10 Excellent

Amanda, Portland, Or

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and the rooms are clean. For one night, no complaints.
Stayed 1 night in Aug 2020
Response from tm on 26 Aug,2020
Thank you so much and glad you enjoyed your stay with us. Please come again.

8/10 Good

Vallee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from TJ on 25 Aug,2020
Thank you for staying at Paradise Inn! Hope to see you again soon!

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was overall very good. The complaint I have is the bed was very noisy. Just to roll over or climb out of bed it made noise. Which we just laughed about.
Stayed 1 night in Aug 2020
Response from tj on 21 Aug,2020
Thank you for the excellent review. Hopefully you reached out to to the front desk to allow us to rectify the bed issue. Hope to see you again soon!

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, staff & service
Not bad.... But could use updates and better pillows! Smells a little old.
Stayed 1 night in Aug 2020
Response from tm on 20 Aug,2020
Thank you for your review and glad you enjoyed your stay with us. Please come again.

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ordinary motel at ridiculous price.
First of all, their info indicated it was off the highway, when in fact it was right on Hwy 101. Surprisingly it was pretty quiet. No amenities, not even a coffee maker. And pool and spa were closed due to covid but no adjustment in price. Might as well have stayed at Motel 6. Took advantage of tourist season to charge $300. Expected a lot more for that price.
Stayed 1 night in Aug 2020
Response from tj on 18 Aug,2020
Coffee makers are available at the front desk. Lincoln County is in Phase 1 due to COVID therefore no breakfast, jacuzzi or sauna. We do not have a pool. All water facilities are closed in Lincoln County. Thank you for staying at Paradise Inn & Suites.

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Noisy neighbors...
Stayed 1 night in Aug 2020
Response from tj on 17 Aug,2020
Thank you staying at Paradise Inn & Suites!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Aug 2020
Response from tj on 16 Aug,2020
Thank you for staying at Paradise Inn & Suites! Please come again!

4/10 Poor

Holiday, Portland

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Will not be staying again. Mostly minor inconvenience but for the price we paid we could have stayed somewhere much better. They do not have an elevator, which isn’t a huge deal for us but with anyone who has difficulty with stairs this is not a good option. Then figuring out their tv was a nightmare. You have to go through several steps to change the channel and be standing directly in front of the tv for it to work. Again, not the end of the world but annoying for sure. The main reason we won’t stay again is because the back guest door despite having a mag key strip on it doesn’t lock at all. It’s open for anyone anytime to walk through. We didn’t feel safe at all knowing that.
Stayed 1 night in Aug 2020
Response from tj on 16 Aug,2020
We do not have an elevator however upon check in, if the guest has not noted it on their reservation, if stairs are an issue we relocate to a ground level room. The back door remains unlocked due to fire code. We have 24/7 cameras on the entire property and especially the back door. There are two security locks located on the doors in every room There is one button on the remote for the changing channels. So sorry you did not alert us you were having difficulties with the remote we could have assisted you. Thank you for staying at Paradise Inn.