GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Deluxe Room
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Executive Room
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X ignore - Breakfast Included
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to a full-service spa, The Chester Grosvenor features a health club and a sauna. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. High-speed wireless Internet access is complimentary.
This 5-star property offers access to limo/town car service, audio-visual equipment, and small meeting rooms. Event facilities include conference/meeting rooms, a ballroom, and banquet facilities. This luxury hotel also offers a steam room, a library, and a concierge desk.
The Chester Grosvenor is a smoke-free property.
Rooms
The Chester Grosvenor offers 80 air-conditioned accommodations with CD players and DVD players. Beds feature premium bedding. Premium cable/satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and makeup/shaving mirrors.
This Chester hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and safes, as well as multi-line phones with voice mail. Additionally, rooms include minibars and designer toiletries. Hypo-allergenic bedding, irons/ironing boards, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Room Amenities
Dining
Simon Radley Fine Dining - This restaurant serves lunch only. Restaurant service is not available on Sunday and Monday.
La Brasserie - This restaurant serves breakfast, lunch, and dinner.
The Arkle Bar and Lounge - This restaurant serves lunch and afternoon tea, and has a bar.
24-hour room service is available.
Recreation
Recreational amenities at the hotel include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 12) · See more The Chester Grosvenor reviews
out of 12 reviews
“Superb Hotel”
Brilliant location, beautiful hotel and extremely efficient staff. Fabulous!
“True 5 Star Luxury”
True luxury right in the centre of Chester. Staff are fully attentive and only too happy to help. The bar is sumptious and whilst a little pricey no more than you would expect to pay at a top class hotel bar. The rooms are adequately sized with very comfortable beds. A llittle tricky to find if you are driving - so do your research before you set off so you dont get caught out by using your sat nav alone.
“Bit pricey, but worth it as a treat!”
Fabulous hotel, right in the heart of Chester. Valet parking included. Feel like royalty when you arrive. Hotel brasserie a wonderful place for coffee, cocktails or evening meal, very atmospheric, gorgeous decor, trendy and lively!! Would like to live there..... if I could afford it!
“Simply Excellent”
The service, rooms, staff and everything about this hotel fully warrants its 5 star rating. I've stayed in may so called 5 star hotels and often found I've been left wanting, but no so with this one.
“Top Notch Service”
From the time we walked through the door to the time we left the staff of the Chester Grosvenor were exceptionally helpful, courteous, and professional. As part of my work I teach "customer service" training and my experience at this hotel exemplified what I try to convey in my teaching.
“It's all good.”
Perfectly situated and car park/hotel entrance very easy. Park, check in and forget the car. Food in Brasserie is very good indeed, unfortunately we were unable to go to gourmet restaurant, due to other commitments.
“Chester's best”
My wife and I had a fantastic break at this hotel, she can thoroughly recommend the spa, and I the bookshops, I spent time in, whilst she was relaxing.
“A long wait!”
We have been planning to go to this hotel for many years which is why we have entitled our review "A long wait", but it was worth the wait! We have marked down the hotel service slightly as there was a short wait at breakfast otherwiise all was fine and staff friendly and professional. The meal in the Simon Radley Resturarnt was without fault it was a superb meal and we believe they should now be given a second Michelin Star. We will certainly go back again.
“Simply a great hotel”
Good food and wine with a great service
“Very comfortable, if very expensive, short break”
Excellent Hotel. Everyone very helpful, friendly and polite. I left my phone in the centre console of my car after it had been taken away and parked. They sent someone to retrieve it immediately. Room was extremely comfortable and spacious. The view from the room was what you might expect of a city centre hotel, the roof of the neighbouring shopping centre. Food at the Simon Radley was excellent but you have to forget about the price. The service is formal but friendly and the staff certainly know about the food. If I was to make one criticism it is that hotels that are this expensive feel the need to add a supplement for a cooked breakfast in the morning with a further supplement for something "fancy" like kippers or devilled kidneys. However, if you want a luxurious hotel in a city centre location for a short break, you could do worse than the Grosvenor
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 12) · See more The Chester Grosvenor reviews
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Eastgate Street Chester, England , CH1 1LT England
Nearby Points of Interest
Location Highlights
The preferred airport for The Chester Grosvenor is Manchester (MAN-Manchester Intl.) - 45.3 km / 28.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Chester, England, United Kingdom: Cheshire (county)
Eastgate Street Chester, England , CH1 1LT England
