Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600 Mexico
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Expedia Guest Rating
TripAdvisor Traveller Rating
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See all #### TripAdvisor ReviewsRooms & Rates
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Standard City View - All Inclusive
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Loft Suite - All Inclusive
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Junior Suite - All Inclusive
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Concierge Level - All Inclusive
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
Upon arrival, honeymooning couples must present proof of marriage within the past year.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Property Amenities
Attracted by the hotel's dive shop, its casual ambience, and its proximity to downtown shopping, dining, and nightlife, scuba divers and snorkelers come to the Cozumel Palace year-round. Stairs on a dock lead down to Caribbean Sea fronting the hotel. Coral heads lie near the stairs for snorkelers, and a reef just offshore provides scuba diving opportunities
The resort features 2 swimming pools, including a seafront pool with a swim-up bar and shallow children's section. A shop in the hotel sells gifts, sundries, snack foods, beachwear, and liquor. A beauty shop contains 2 massage rooms and also offers facials, body scrubs, waxing, and hair and nail care. Complimentary wired and wireless Internet access is available. The hotel purifies its water.
The amenities, activities, and gratuities at Cozumel Palace are included in the room rate; guests are not charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment.
All-Inclusive details:
Rooms
Cozumel Palace All Inclusive offers 174 guest suites in a five-story building with elevators. Views are of the Caribbean Sea and the lights of Riviera Maya across the sea after dark. Accommodations feature white walls and ceilings; white marble floors with dark-wood and natural furnishings; and blackout draperies in cream tones.
All rooms have balconies, double jetted tubs, bathrobes, slippers, stocked minibars, bottled water, coffee/tea makers, flat-panel TVs, Farouk bath amenities, Palace Bed® with pillowtop mattresses and fine linens, digital safes that accomodate laptops, hair dryers, and irons and ironing boards.
Guestrooms at this hotel are all-inclusive. The rate includes the following:
Room Amenities
Dining
Turquesa - International/Italian cuisine served. Breakfast and lunch buffets featured; dinner a la carte. Open daily.
MoMoNoHaNa - Asian cuisine. Dinner a la carte. Open daily.
Bugambilias - Mexican cuisine served. Dinner a la carte. Open daily.
Flamingos Bar - Poolside bar. Music/snacks served. Open daily.
Lobby Bar - Live music featured. Snacks served. Open daily.
Recreation
An independently operated dive shop at the hotel offers scuba-diving instruction, including a beginner's course, a refresher course, an advanced course, and a certification course. The shop also arranges reef, wall, wreck, and night dives and snorkeling tours, and rents scuba diving and snorkeling gear. The hotel maintains complimentary lockers for gear next to the dive shop.
Cozumel Country Club offers an 18-hole golf course 3 miles (4.75 km) from the resort.
The hotel offers a trip to Playa Mia Grand Beach Park, with departures on mornings Monday through Saturday. This includes: roundtrip transportation to the park, beach club entrance fee, and facility usage of showers, restrooms, changing rooms, swimming pool, kayaks, paddle boats, hobiecats, water trampoline, aquatic iceberg, volleyball courts, and the kids' area.
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
Showing 1 - 10 results (of 323) · See more Cozumel Palace All Inclusive reviews
out of 323 reviews
“Would definitely stay again!”
We were delighted with this hotel from the moment we arrived. Everything from the welcome drink to the final escort to our room.. Other reivews had been so-so with their comments on the food; however, we stayed for 5 days and were not disapointed in the least.
“Great Experience”
This is a wonderful hotel and you are treated like royalty. There is nothing negative that I can say about the food, the staff or the hotel. I can't wait to go back.
“Best All Inclusive”
We absolutely enjoyed our stay at Cozumel Palace. Everything was perfect from start to finish. We have stayed at many all inclusivies over the years but this was by far our best experence. Food was wonderful and the staff was fantastic. We stayed there for 7 days and all of our needs were met and exceeded every day. Most all inclusives have restuarants where you have to make reservations and have to stand in long lines early in the morning to do this. Cozumel Palace did not have any of these restrictions for any of their fine restuarants.
“Great Hotel”
One of the best hotels i have stayed in. Great service, food and rooms.
“Wonderful Service”
We visited Cozumel for our honeymoon, every room faces the ocean. The jetted tub was so relaxing after a long day. The service was outstanding! The hotel staff were very polite and courteous. I had a problem with my ear and they sent the paramedic on staff and even followed up the next day to make sure I was ok. The best resturants were the Italian, Asian and Mexican resturants, the service was great. The steakhouse was ok.
“Can't wait to go back!!!”
This hotel chain was AWESOME!!! Words can't describe it! We visited for our 6th anniversary and got treated like a king and queen! We were able to visit some of the other Palace hotels and they were wonderful too! We can't wait to go back to an all inclusive adult only hotel. This one is great for families with children!!
“Wonderful hotel and location. Stay there not looking.”
Very nice hotel. Room very good size. Liked the tubs a lot. We will be going back. Location is wonderful very close to town no need to take taxi to town just walk a few blocks. Shopping across the street. Pool area very nice. Great snorkeling at the hotel. Food very nice. Five stars.
“Will definitely go back!”
This was our second time visiting this hotel and we were just as pleased with our stay this time as our first time. We booked a city view room, which was incredibly small, but we were able to get a room upgrade to a junior suite the next day. They have started doing a promotion with resort "credits" which allowed us to experience some snorkeling excursions for free. We also chose a steak and lobster dinner with the resort credit. It was actually very good, with a decent sized filet cooked the way we liked. The Italian themed restaurant and cuisine is superb! The staff is so friendly and we always tend to make friends with many of the hotel guests from many states. The snorkeling is fantastic right off of the hotel property! They even have flotation devices for people who just want to relax in the ocean.
“the best cozunel has to offer, OUTSTANDING!!!!!!”
ALL EXPECTATIONS WERE EXCEEDED,you cant go wrong with the palace resort.....book this hotel and leave the worries and and doubts on the plane.
“Could not have been better!”
7th Trip and always stay here. They have continued to step it up. Everything about the place was perfect. Room, Food, Service, Spa WONDERFUL....!
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Showing 1 - 10 results (of 323) · See more Cozumel Palace All Inclusive reviews
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Avenida Rafael E Melgan Km 1-5 Cozumel, QROO , 77600 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Cozumel Palace All Inclusive is Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3.5 km / 2.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
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Avenida Rafael E Melgan Km 1-5 Cozumel, QROO , 77600 Mexico
