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Cozumel Palace All Inclusive

Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600 Mexico

Hotel with dive shop one mile from downtown

On the Caribbean Sea
This hotel is set on the Caribbean Sea, 5 miles from Cozumel International Airport and less than 1 km from Punta Langosta, Cozumel's fanciest shopping and dining mall. Show more
Swim-up margaritas
Amenities at Cozumel Palace All Inclusive include outdoor infinity and splash pools, a swim-up bar, a children's club, 3 restaurants, and easy access to the Caribbean Sea.
Magical water views
Accommodations at Cozumel Palace include ocean or city views, minibars, nightly turndown service, bathrobes, and slippers. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 07/10/2013. The check-out date cannot be after 07/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard City View - All Inclusive
1 king bed with pillowtop mattress. Balcony with city view. 384 square feet. Satellite TV with pay movies. Digital safe (accommodates laptop). Direct-dial phone. Clock radio. Complimentary wireless Internet access. Coffee/tea maker. Minibar with soft drinks, bottled water, and domestic beer. Liquor dispenser with tequila, rum, vodka, and whiskey. Private bathroom with shower only and Farouk bath products. Bathrobe and slippers. Hair dryer. Iron and ironing board. Individually controlled air conditioning. Turndown service. Non-smoking rooms available.
All-Inclusive Rate - Rate includes the following:
  • Accommodations as selected
  • All meals and beverages, including alcoholic beverages
  • 24-hour room service
  • One bottle of wine upon arrival
  • Unlimited long distance telephone calls to the Continental USA, Canada, and Mexico
  • Wireless Internet access throughout the resort
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only resorts)
  • Exclusions or limitations may apply. Complete details available upon check-in.
    Loft Suite - All Inclusive
    1 king bed in lower bedroom and 2 double beds in upper bedroom with pillowtop mattresses. Balcony with hammock. Ocean view. 76.86 square meters (827.3 square feet). Double jetted tub and private bath (no shower) with each bedroom. Living room. Complimentary wireless Internet access. Flat-screen TV with satellite service. Pay movies. Alarm clock. Direct-dial phone. In-room safe (accommodates laptop). Coffee/tea maker. Welcome amenity (fruit and wine). Liquor dispenser with whiskey, tequila, rum, and vodka. Minibar with bottled water, juice, beer, and soft drinks. Designer toiletries. Hair dryer. Bathrobe. Slippers. Turndown service. Air conditioning.
    All-Inclusive Rate - Rate includes the following:
  • Accommodations as selected
  • All meals and beverages, including alcoholic beverages
  • 24-hour room service
  • One bottle of wine upon arrival
  • Unlimited long distance telephone calls to the Continental USA, Canada, and Mexico
  • Wireless Internet access throughout the resort
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only resorts)
  • Exclusions or limitations may apply. Complete details available upon check-in.
    Junior Suite - All Inclusive
    1 king bed or 2 double beds with pillowtop mattresses. Balcony with ocean view. Jetted tub. Complimentary wireless Internet access. Flat-screen TV with satellite service. Pay movies. Direct-dial phone. Alarm clock. In-room safe (accommodates laptop). Liquor dispenser with whiskey, tequila, rum, and vodka. Minibar with bottled water, beer, and soft drinks. Hair dryer. Coffee/tea maker. Bathrobe. Slippers. Designer toiletries. Iron/ironing board. Turndown service. Air conditioning.
    All-Inclusive Rate - Rate includes the following:
  • Accommodations as selected
  • All meals and beverages, including alcoholic beverages
  • 24-hour room service
  • One bottle of wine upon arrival
  • Unlimited long distance telephone calls to the Continental USA, Canada, and Mexico
  • Wireless Internet access throughout the resort
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only resorts)
  • Exclusions or limitations may apply. Complete details available upon check-in.
    Concierge Level - All Inclusive
    1 king bed with pillowtop mattress and pillow menu. Ocean-view balcony with hammock. 54 square meters (581 square feet). Complimentary wireless Internet access. Flat-screen TV with satellite service. Pay movies. DVD player. Direct-dial phone. MP3 docking station. In-room safe (accommodates laptop). CD player. Coffee/tea maker. Welcome amenity (wine and fruit). Minibar with bottled water, beer, and soft drinks. Liquor dispenser with upgraded brands of whiskey, tequila, rum, and vodka. 2-person jetted tub. Private bath with shower only. Hair dryer. Designer toiletries. Bathrobes and slippers. Iron/ironing board. Turndown service. Air conditioning. Nonsmoking. Includes 24-hour room service from select restaurants; petit fours; exclusive concierge phone service; aromatherapy; 2 25-minute massages (location may vary); private check-in/check-out; and late check-out and early check-in (subject to availability).
    All-Inclusive Rate - Rate includes the following:
  • Accommodations as selected
  • All meals and beverages, including alcoholic beverages
  • 24-hour room service
  • One bottle of wine upon arrival
  • Unlimited long distance telephone calls to the Continental USA, Canada, and Mexico
  • Wireless Internet access throughout the resort
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only resorts)
  • Exclusions or limitations may apply. Complete details available upon check-in.
    There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

    Hotel Policies & Fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    Know Before You Go
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed
    Policies
    • Extra-person charges may apply and vary depending on hotel policy.
    • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Pets not allowed
    • Check-out time is noon
    • Check-in time starts at 3 PM
    • MasterCard
    • Visa
    Special Check-In Instructions
    • In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

    Promotions

    Unlimited Phone Calls Promotion

    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

    Honeymoon Promotion

    Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • 10-percent gift shop discount with honeymooner wristband
  • Use of services provided by the honeymoon desk
  • Late check-out (until 6 PM) may be requested and is subject to availability.

    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.

    Upon arrival, honeymooning couples must present proof of marriage within the past year.

  • All-Inclusive Details

    This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.

    Taxes and gratuities

    Gratuities and taxes are included.

    Food and beverages

    • All meals, snacks, and beverages are included
    • 24-hour room service available

    Property Amenities

    Attracted by the hotel's dive shop, its casual ambience, and its proximity to downtown shopping, dining, and nightlife, scuba divers and snorkelers come to the Cozumel Palace year-round. Stairs on a dock lead down to Caribbean Sea fronting the hotel. Coral heads lie near the stairs for snorkelers, and a reef just offshore provides scuba diving opportunities

    The resort features 2 swimming pools, including a seafront pool with a swim-up bar and shallow children's section. A shop in the hotel sells gifts, sundries, snack foods, beachwear, and liquor. A beauty shop contains 2 massage rooms and also offers facials, body scrubs, waxing, and hair and nail care. Complimentary wired and wireless Internet access is available. The hotel purifies its water.

    The amenities, activities, and gratuities at Cozumel Palace are included in the room rate; guests are not charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment.

    All-Inclusive details:

  • All meals and beverages, including alcoholic beverages
  • Unlimited long distance telephone calls to the Continental US, Canada, and Mexico
  • 24-hour room service
  • Wireless Internet access throughout resort
  • Bottle of wine upon arrival
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only Resorts)

    • Poolside bar
    • Swim-up bar
    • Swimming pool - children's
    • Spa services on site
    • Massage - spa treatment room(s)
    • Concierge services
    • Bar/lounge
    • Restaurant(s) in hotel
    • Free parking
    • Multilingual staff
    • 24-hour front desk
    • Porter/bellhop
    • Number of suites - 174
    • Gift shops or newsstand
    • Hair salon
    • Currency exchange
    • Tour assistance
    • Elevator/lift
    • Air-conditioned public areas
    • Wedding services
    • Children's club
    • Luggage storage
    • Airport transportation
    • Tours/ticket assistance
    • On-site car rental
    • ATM/banking
    • Shopping on site
    • Laundry facilities
    • Arcade/game room
    • Health club
    • Library
    • Shoe shine
    • Dry cleaning/laundry service
    • Room service
    • Medical assistance available
    • Babysitting or childcare
    • Room service (24 hours)
    • Swimming pool - outdoor
    • Business center
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Dial-up Internet access - complimentary
    • Safe-deposit box at front desk
    • Free guest parking
  • Rooms

    Cozumel Palace All Inclusive offers 174 guest suites in a five-story building with elevators. Views are of the Caribbean Sea and the lights of Riviera Maya across the sea after dark. Accommodations feature white walls and ceilings; white marble floors with dark-wood and natural furnishings; and blackout draperies in cream tones.

    All rooms have balconies, double jetted tubs, bathrobes, slippers, stocked minibars, bottled water, coffee/tea makers, flat-panel TVs, Farouk bath amenities, Palace Bed® with pillowtop mattresses and fine linens, digital safes that accomodate laptops, hair dryers, and irons and ironing boards.

    Guestrooms at this hotel are all-inclusive. The rate includes the following:

  • All meals and beverages, including alcoholic beverages
  • Unlimited long distance telephone calls to the Continental US, Canada, and Mexico
  • 24-hour room service
  • Wireless Internet access throughout resort
  • Bottle of wine upon arrival
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only Resorts)

  • Cozumel Palace All Inclusive, Cozumel,  Mexico, Rooms Suite

    Room Amenities

    • Premium television channel(s)
    • Balcony
    • Ceiling fan
    • Air conditioning
    • Climate control
    • Blackout drapes/curtains
    • Complimentary bottled water
    • Minibar
    • Coffee/tea maker
    • Wake-up calls
    • Turndown service
    • Bathrobes
    • Hair dryer
    • In-room massage available
    • Slippers
    • In-room childcare (surcharge)
    • Electronic/magnetic keys
    • Satellite television service
    • Smoking permitted
    • Rollaway beds available
    • Cribs/infant beds available
    • Voice mail
    • Direct-dial phone
    • In-room safe
    • Complimentary newspaper
    • Daily housekeeping
    • Private bathroom
    • Designer toiletries
    • Jetted bathtub
    • Bathroom phone
    • Clock radio
    • Iron/ironing board
    • In-room safe (laptop compatible)
    • Flat-panel television
    • Free Wi-Fi
    • Pillowtop mattress
    • Signature bedding

    Dining

    Turquesa - International/Italian cuisine served. Breakfast and lunch buffets featured; dinner a la carte. Open daily.

    MoMoNoHaNa - Asian cuisine. Dinner a la carte. Open daily.

    Bugambilias - Mexican cuisine served. Dinner a la carte. Open daily.

    Flamingos Bar - Poolside bar. Music/snacks served. Open daily.

    Lobby Bar - Live music featured. Snacks served. Open daily.

    Cozumel Palace All Inclusive, Cozumel,  Mexico, Dining Restaurant

    Recreation

    An independently operated dive shop at the hotel offers scuba-diving instruction, including a beginner's course, a refresher course, an advanced course, and a certification course. The shop also arranges reef, wall, wreck, and night dives and snorkeling tours, and rents scuba diving and snorkeling gear. The hotel maintains complimentary lockers for gear next to the dive shop.

    Cozumel Country Club offers an 18-hole golf course 3 miles (4.75 km) from the resort.

    The hotel offers a trip to Playa Mia Grand Beach Park, with departures on mornings Monday through Saturday. This includes: roundtrip transportation to the park, beach club entrance fee, and facility usage of showers, restrooms, changing rooms, swimming pool, kayaks, paddle boats, hobiecats, water trampoline, aquatic iceberg, volleyball courts, and the kids' area.

    The recreational activities listed below are available either on-site or near the hotel; fees may apply.

    • Golfing nearby
    • Personal motorized watercraft on site
    • Sailing nearby
    • Windsurfing nearby
    • Bicycle rentals nearby
    • Horse riding/rental nearby
    • Parasailing nearby
    • Fishing nearby
    • Scuba diving nearby
    • Playground on site
    • Snorkeling on site
    • Swimming on site
    • Volleyball on site

    Spa

    Services at the Cozumel Palace include manicures, pedicures, and hair styling offered at the beauty salon, and 4 couples' treatment rooms and 5 individual treatment rooms, featuring attentive service by an uncommonly friendly staff.

    Showing 1 - 10 results (of 323) · See more Cozumel Palace All Inclusive reviews

    Cozumel Palace All Inclusive
    4.9
    out of 5
    avg. guest rating

    out of 323 reviews

    Sue1 from North Carolina
    5.0
    out of 5

    “Would definitely stay again!”

    We were delighted with this hotel from the moment we arrived. Everything from the welcome drink to the final escort to our room.. Other reivews had been so-so with their comments on the food; however, we stayed for 5 days and were not disapointed in the least.

    snorkeler from Wilmington, NC, USA
    5.0
    out of 5

    “Great Experience”

    This is a wonderful hotel and you are treated like royalty. There is nothing negative that I can say about the food, the staff or the hotel. I can't wait to go back.

    Shaleen from Farmington, NM
    5.0
    out of 5

    “Best All Inclusive”

    We absolutely enjoyed our stay at Cozumel Palace. Everything was perfect from start to finish. We have stayed at many all inclusivies over the years but this was by far our best experence. Food was wonderful and the staff was fantastic. We stayed there for 7 days and all of our needs were met and exceeded every day. Most all inclusives have restuarants where you have to make reservations and have to stand in long lines early in the morning to do this. Cozumel Palace did not have any of these restrictions for any of their fine restuarants.

    Elaine from Houston, TX
    5.0
    out of 5

    “Great Hotel”

    One of the best hotels i have stayed in. Great service, food and rooms.

    Erica from Sacramento, CA
    5.0
    out of 5

    “Wonderful Service”

    We visited Cozumel for our honeymoon, every room faces the ocean. The jetted tub was so relaxing after a long day. The service was outstanding! The hotel staff were very polite and courteous. I had a problem with my ear and they sent the paramedic on staff and even followed up the next day to make sure I was ok. The best resturants were the Italian, Asian and Mexican resturants, the service was great. The steakhouse was ok.

    Rhonda from Austin, TX
    5.0
    out of 5

    “Can't wait to go back!!!”

    This hotel chain was AWESOME!!! Words can't describe it! We visited for our 6th anniversary and got treated like a king and queen! We were able to visit some of the other Palace hotels and they were wonderful too! We can't wait to go back to an all inclusive adult only hotel. This one is great for families with children!!

    David from Wyoming
    5.0
    out of 5

    “Wonderful hotel and location. Stay there not looking.”

    Very nice hotel. Room very good size. Liked the tubs a lot. We will be going back. Location is wonderful very close to town no need to take taxi to town just walk a few blocks. Shopping across the street. Pool area very nice. Great snorkeling at the hotel. Food very nice. Five stars.

    Laurie from Scottsdale, AZ
    5.0
    out of 5

    “Will definitely go back!”

    This was our second time visiting this hotel and we were just as pleased with our stay this time as our first time. We booked a city view room, which was incredibly small, but we were able to get a room upgrade to a junior suite the next day. They have started doing a promotion with resort "credits" which allowed us to experience some snorkeling excursions for free. We also chose a steak and lobster dinner with the resort credit. It was actually very good, with a decent sized filet cooked the way we liked. The Italian themed restaurant and cuisine is superb! The staff is so friendly and we always tend to make friends with many of the hotel guests from many states. The snorkeling is fantastic right off of the hotel property! They even have flotation devices for people who just want to relax in the ocean.

    matt from sylva, n.c.
    5.0
    out of 5

    “the best cozunel has to offer, OUTSTANDING!!!!!!”

    ALL EXPECTATIONS WERE EXCEEDED,you cant go wrong with the palace resort.....book this hotel and leave the worries and and doubts on the plane.

    Jan from B'ham, AL
    5.0
    out of 5

    “Could not have been better!”

    7th Trip and always stay here. They have continued to step it up. Everything about the place was perfect. Room, Food, Service, Spa WONDERFUL....!

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    Showing 1 - 10 results (of 323) · See more Cozumel Palace All Inclusive reviews

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    Cozumel Palace All Inclusive

    Avenida Rafael E Melgan Km 1-5 Cozumel, QROO , 77600 Mexico

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    Nearby Points of Interest

    • Dolphinaris - 0.3 km / 0.2 mi
    • Palacio Municipal - 0.6 km / 0.4 mi
    • La Plaza Cozumel - 1.1 km / 0.7 mi
    • Museo de la Isla de Cozumel - 1.5 km / 0.9 mi
    • Chankanaab National Park - 7.1 km / 4.4 mi
    • Isla de Pasion - 11.5 km / 7.1 mi
    • Paradise Beach - 12.2 km / 7.6 mi
    • El Cedral - 12.5 km / 7.7 mi
    • San Gervasio Ruins - 13.4 km / 8.3 mi
    • Cozumel Country Club - 15.5 km / 9.6 mi
    • San Francisco Beach - 16.1 km / 10 mi
    • Arrecifes de Cozumel National Park - 16.2 km / 10.1 mi
    • Nachi-Cocom - 16.4 km / 10.2 mi
    • Palancar Beach - 18 km / 11.2 mi
    • Castillo Real - 19.1 km / 11.9 mi

    Location Highlights

    • Marina nearby
    • Convention center nearby

    The preferred airport for Cozumel Palace All Inclusive is Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3.5 km / 2.2 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Cozumel, Quintana Roo, Mexico (CZM-Cozumel Intl.)

    Area:

    Cozumel Palace All Inclusive

    Avenida Rafael E Melgan Km 1-5 Cozumel, QROO , 77600 Mexico