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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Deluxe Room - European Plan | |||||||||||||||
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| Krystal Club Room - Continental Breakfast | |||||||||||||||
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| Deluxe Ocean View - European Plan | |||||||||||||||
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| Krazy Super Saver - Non Refundable | |||||||||||||||
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| Superior Ocean View - Continental Breakfast | |||||||||||||||
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Property Amenities
Some rooms at Krystal include meals and supervised children's activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for daily-supervised children's activities (scroll up to All-Inclusive Plan Details section for more information).
Children ages 4-12 enjoy supervised outdoor activities during the day, with breakfasts and lunches included. (Children's activities are included in room rates for All-Inclusive Plan guests. European Plan guests pay daily surcharges for children's activities.)
The air-conditioned fitness center contains weight machines and free weights. The resort's 125-meter (410-foot) beachfront offers volleyball and thatched-room palapas for shade. Palapas can be reserved for the whole day (surcharge). High-speed Internet access is complimentary in the lobby.
Ground transportation: Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.
Rooms
Some rooms at Krystal include the majority of meals and supervised children's activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for a majority of meals and supervised children's activities (scroll up to All-Inclusive Plan Details section for more information).
The resort offers 255 guestrooms and suites in an 11-story triangular building containing a garden atrium with skylights.
Barefoot-friendly rooms have marble floors and feature furnished balconies with panoramic Pacific Ocean views. Rooms offer 27-inch TVs and two-chair dining sets.
Marble bathrooms provide shower/tub combinations. Additional amenities include complimentary wireless internet access, minibars, in-room safes, hair dryers, coffee/tea makers, and direct-dial telephones.
Room Amenities
Dining
Guests booking All-Inclusive rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the All-Inclusive Plan Details section for more information).
Bogart's - Fine-dining dinner restaurant located on street at the resort's front. Casablanca Moorish design. Pianist nightly. International à la carte menu. Quality wines. Children younger than age 12 not permitted. Reservations required. Dress code: Long pants, sleeved shirts for men; no sandals. (Some items require surcharge for All-Inclusive Plan guests.)
Las Velas - Open-air, ocean-view restaurant with thatched roof. À la carte and/or buffet lunches. À la carte dinners featuring grilled foods.
Aquamarina - Open-air restaurant with pool and ocean views serving international and typical Mexican dishes for breakfast. À la carte dinners.
La Parrillada - Dinner is served in this open-air, relaxed beachside restaurant. All fish and meat specialties are prepared on a charcoal grill. Open from early evening until late evening.
La Cascada - Casual, open-air restaurant/bar serving burgers, hot dogs, nachos, quesadillas, tacos. Open late morning to early evening. Food served daily in high seasons (late-December through Easter, mid-June through August) and weekends during low seasons.
Christine - Freestanding disco at resort's front. Open nightly from late night to early morning in high seasons (late-December through Easter, mid-June through August). Open Wednesday-Saturday in low seasons.
Sports Bar - Sports bar/lounge located in the heart of the hotel and featuring large plasma TVs, a pool table, and various game tables. Open from early evening to late night.
Recreation
A 40-meter-long (130-ft) freeform pool features an adults-only section with swim-up bar at one end and a rock waterfall and 3.5-meter (12-ft) water slide at the other end. A 10.5-meter-long (35-ft) figure-8 pool contains children's and toddlers' sections. The resort's 125-meter (410-ft) beach frontage offers thatched-roof palapas for shade and includes a volleyball net.
Krystal lies midway between two 18-hole championship golf courses, Marina Ixtapa and Palma Real, each of which is approximately 500 meters (547 yds) away.
The recreational activities listed below are available either on site or near this Ixtapa, Mexico resort; fees may apply.
Showing 1 - 10 results (of 134) · See more Krystal Ixtapa reviews
out of 134 reviews
“Krystal is great”
There was a small water leak from our bathtub when we used it but other than that the hotel and staff and location were great. We really, really enjoyed it and will be back there.
“would love to got back”
hotel was beautiful and clean. Staff was freindly and most helpful. Beds a little hard
“Great Hotel”
The service is very good, especially at restaurant and bar, the price of "All-Inclusive" it's OK. I would recommend this hotel.
“Best Vacation Ever!!!”
Having never traveled to Mexico before, we didn't know what to expect. From the time we arrived at the Krystal in Ixtapa everything was wonderful. The staff was freindly and helpful!!! We will be going back as soon as we can. It was the best vacation we have every had!!!
“ixtapa nh krystal- excellant”
great location on the beach, taxi's $5 to $8.00 to Zihuatenejo, ecellant service,clean rooms, all with view.
“Extremely happy with our first all inclusive trip!”
This was our first all inclusive trip that we've been able to take and we were quite impressed with the service we had at the Krystal. Everything we booked through Expedia went through without a hitch and we were extremely pleased with the service and helpfulness of everyone at the Krystal. If you don't want to worry about having a bill at the end of your stay, follow the guidelines for the all inclusive fares. Also, eating in town, (everything is within walking distance in Ixtapa), is very reasonable. We received free vouchers for Bogarts and took advantage of them. It was good food but if we would have had to pay for it, we wouldn't have eaten there-very expensive! The pool was fun, and the surf was very strong but lots to play with on the beach! The rooms were nice, clean and had great ocean view. Needless to say we didn't spend much time in our room so they were just utilitarian. The beds and pillows were hard, (and because of being forwarned by other reviews, we brought our own down pillows!) Bring an extra empty suitcase for all your treasures to take back home.
“Great stay in Ixtapa!”
This is about our 14th time to visit Ixtapa. Truly enjoyed the sun and sand. The Krystal staff are great, particularly the beach servers and the main desk staff. We had a little problem with getting all of our towels, bath mat, & wash cloths each day but the maids did a good job of cleaning the room. The local eating places are varied, economical, and serve great food. We'll go back next year if possible.
“Relaxing getaway”
We booked a suite on the 9th floor and it was wonderful--we would open all the windows and let the sound of the surf and the warm breeze blow through the room. All the rooms are ocean-view (as advertised) and they are kept clean. We've had good luck with this hotel chain in Cancun before, too.
“Can't wait to go back!!!”
We live in Mexico, but we are Americans. We have stayed at different hotels in this area and were not too impressed. However, this hotel was AWESOME! The pool is great! We have a 10,8,and 3 year old and they all had a place to swim. They loved the slide and waterfall! The waiters were always ready to help you and although we speak Spanish, they all spoke enough English to help you if you don't speak a word of Spanish.
“Would definitely go back!”
The hotel is located on the beautiful beach of Ixtapa. It was so nice to just get up in the morning and walk on the beach. We really enjoyed the pool area too. The staff was very friendly and accomodating. The hotel was comfortable, clean and we had a nice view of the beach. There are many restaurants and shops within walking distance of the hotel. We really enjoyed the International Festival night at the hotel. Delicious food buffet, wonderful entertainment and the service was excellent. We would definitely go back and stay here! What a truly relaxing vacation and beautiful area to visit.
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Showing 1 - 10 results (of 134) · See more Krystal Ixtapa reviews
The preferred airport for Krystal Ixtapa is Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 16.2 km / 10.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
