GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Business Plan 1 Kng - 1 King Limited Time Offer
|
|||||||||||||
| |||||||||||||
|
Business Plan 1 Kng
|
|||||||||||||
| |||||||||||||
|
Deluxe 1 King
|
|||||||||||||
| |||||||||||||
|
Premier 1 King
|
|||||||||||||
| |||||||||||||
|
Premier 2 Queens
|
|||||||||||||
| |||||||||||||
|
Deluxe 2 Queens
|
|||||||||||||
| |||||||||||||
|
Business Plan 1 Kng
|
|||||||||||||
| |||||||||||||
|
River Vw Dlx 2 Queen
|
|||||||||||||
| |||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
10-Day Advance Purchase Offer
Book a stay in an Advance Purchase rate category now - December 31, 2012 for travel during the same period and receive a 10% discount at time of booking.
Must book at least 10 days in advance. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full-prepayment and is non-refundable. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Florida Green Lodging Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
On the picturesque St. John's River in downtown Jacksonville, this business hotel is next to Jacksonville Landing, 1.5 miles from Everbank Stadium, and 20 miles from the beach. Guests can take advantage of more than 70 top-notch golf courses, exciting sports and outdoor activities, concerts and more during their Jacksonville hotel stay.
The Hyatt Regency Jacksonville has 110,000 square feet of flexible meeting space, including 30 meeting rooms and a 28,000-square-foot ballroom; a business center with computer workstations and wireless Internet access (surcharge). Other amenities include a rooftop splash pool and spa tub.
The Florida hotel's 24-hour fitness center offers eight treadmills, two elliptical machines, and three stationary bikes. A gift shop, sports bar, lounge, and restaurant are also on site. Complimentary weekday morning and evening shuttle service is provided within three miles of the hotel. Self and valet parking are available (surcharges apply). An e-concierge service, car rental desk, and check-in and FastBoard kiosks are available for guests.
Rooms
The 963 guestrooms in this 19-story riverfront Hyatt Regency Jacksonville offer views of the St. John's River or city. All rooms include Hyatt's signature Grand Bed: Sealy Posturepedic mattress; 250-thread-count triple sheeting; down blankets; decorative throw; and an array of European, roll, and throw pillows. Bathrooms feature freshly painted walls, marble countertops, and updated fixtures.
Rooms at the Jacksonville, Florida hotel also include new furnishings, high-speed wired and wireless Internet access (surcharge), cable TV, pay movies, multi-line phones, and coffeemakers. Refrigerators are available upon request.
Room Amenities
Dining
Trellises Restaurant - Overlooking the St. Johns River, this casual restaurant offers a la carte dining, along with a sumptuous buffet breakfast served daily. The menu features creative seafood and regional specialties.
JAXX Sports Bar - Guests can enjoy appetizers, daily drink specials, or select regional specialties from the full menu. Five plasma TVs show sporting events. Open from 5 PM to 1:30 AM.
Currents Lounge - Guests can stop by for Starbucks coffee in the morning, dine from the full menu or have cocktails and a light bite in the afternoon, and relax with specialty drinks and desserts in the evening. Four plasma TVs and complimentary wireless Internet access are available. Open from 6 AM to midnight.
Einstein Bros. Bagels - Open 6 AM-3 PM daily (subject to change) for breakfast and lunch.
Recreation
The Jacksonville hotel has a rooftop outdoor splash pool with a sundeck, spa tub, and lounge chairs. A fitness center overlooks the St. John's River and includes stationary bikes, treadmills, free weights, a weight machine, towels, water, a TV, and a sauna.
The Atlantic Ocean and Jacksonville's white-sand beaches are within 20 miles of the hotel. Golfing at the world-famous Sawgrass Oceanside Course is 22 miles away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 122) · See more Hyatt Regency Jacksonville reviews
out of 122 reviews
“Great Experience!”
The hotel staff made this one of the best experiences my wife and I have had staying at a hotel. Anyone staying here should take advantage of the valet parking. These guys were always on the money. We never had to wait for our car. When we exited the hotel they were on their way to bring the car around, offered advice and tips on directions and were always engaging in friendly conversation. Great group of people. The staff at the front desk, room service and the young men who helped with our bags were of a higher caliber than other hotels that we had stayed at. Not once in the week we stayed here was there anything they would not do to help. When they said they would take care of something it was done and done right. Our hats are off to the staff of this hotel for making this such a pleasurable and memoriable experience. Thank you to everyone.
“Nice hotel, not-so-nice location”
The hotel itself is very well kept. They do charge for everything, including wifi access, which seems a bit much. Our main complaint is that the area - Jacksonville's River Walk - is shabby and down-market to a point where we would never wish to go there again. Thus, if using the hotel for business in downtown Jax, it's excellent; but as a weekend vacation desination, it is only so-so, because of its surroundings.
“Book here first - skip all the others.”
On this vacation we actually stayed at 3 other hotels before we got comfortable & happy - finding the Hyatt on the River in Jacksonville. Paying for the valet parking to be included in the room cost is very worth the little extra - you also get the internet free. We had a little problem at first with the check in staff - I'm thinking there was a language barrier and they didn't get the 'self-park' vs. 'included free valet' thing right. At 10:00pm, exhausted and road weary this was the only a little troubling but after that smooth, wonderful sailing! Even on check out they put two fresh water bottles in the car for us as they loaded our luggage. It was a very nice lasting impression. We will be returning to this hotel & not bother with even attempting the other hotels in the area.
“great get away”
It was nice staying at the same hotel as our seminar
“Great location”
The Hotel was nice and clean and was centrally located. The river walk was fun and the jacksonville river mall was right next dorr.
“Loved It”
Great hotel at a great price!
“Frank”
The service, OVERALL WAS EXCELLENT with the glaring exception of Internet Service. This was an add on charge. There are two types, regular speed and business. The regular was fine. I was amazed that a Hyatt would stoop to charging for internet in the rooms. I had work to do that night, and needed to connect.
“A great stay!”
Beautiful place, right on the Riverwalk. Clean rooms, super-comfy bed and bath, nice buffet breakfast. Would stay there again, in a heartbeat!
“Only place we'd stay in Jacksonville!”
Great view of the river, clean facility and very friendly staff. Within walking distance of The Landing, which is a great place to eat and shop!
“Would Return”
I was on th 15th with a splendid riverside view looking south. This downtown location is most excellent as JAX is small and walkable and the only thing that separates the hotel from JAX's Landing is a parking garage and lot.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 10 results (of 122) · See more Hyatt Regency Jacksonville reviews
Hotels in Downtown Jacksonville
Please upgrade by downloading a new version on the Microsoft website.
Then come back to Expedia and enjoy a faster, more secure experience.
225 E Coastline Dr Jacksonville, FL , 32202 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for Hyatt Regency Jacksonville is Jacksonville, FL (JAX-Jacksonville Intl.) - 18.9 km / 11.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Jacksonville, Florida, United States of America: Jacksonville, Floridas largest city, is home to three companies on the Fortune 500 list. It is the largest city in land area in the contiguous U.S. Jacksonville Landing, a popular attraction for tourists and locals alike, is home to retail stores, restaurants, and bars. Municipal Stadium is home to the Jacksonville Jaguars football team.
225 E Coastline Dr Jacksonville, FL , 32202 United States of America
