HORRIBLE!!
- Requested Housekeeping to make up my bed at 7 am as I was out so I can come back to a tidy room but was told that they only do so once upon check-in. I was told if I wanted to make up my room, I need to extend for 1 more night.
- If that wasn't bad enough, the water in our entire unit (mind you, this is a SUITE) was YELLOW. I was going to prepare the bathtub for a bubble bath but look at the state of the water condition.... YELLOW!!!
When I said I wanted to speak to the hotel manager, Fauzi came to my unit and I showed him the condition of this and he said this happens from time to time.
HOW CAN A FIVE-STAR HOTEL BE SO INADEQUATE WITH SUCH A BASIC NECESSITY AS WATER BEING DIRTY. WE ENDED UP NOT SHOWERING IN THE HOTEL AS A RESULT!!
TOTAL DISAPPOINT!! NOT RECOMMENDED AT ALL!!