Hotels in Maroma

"The food,shows,customer service,cleaning Didn’t like they trow you out from the pool and the beach at 6 pm. They start picking up the chairs turn off the music and close the bar next to the pool "

"The resort was absolutely beautiful! I have provided Pros and Cons from our experience. Pros Food was amazing. There was a great variety of food to choose from and you only had to make reservations to 3 of the restaurants. They had an ice cream shop that the kids loved. Service was great! Everyone was super friendly and helpful. Pools are absolutely beautiful, and next to beach. I love that they had something for everyone! Also the bars at the pool areas were great and very attentive. The foam pool party was a favorite! Rooms- Loved how spacious the rooms were and how they stocked our minifridge daily! Also loved that there was a fan over the beds for extra ventilation. The patio/terrace were a plus as well. Cons Check in was way too long and the lobby area was hot which seemed to make a lot of people frustrated. I would recommend adding ventilation to this area and getting more people to assist with check to make it a smooth experience. Drinks were good but they were very much watered down. Micheladas were great! Location was great being next to the beach but there was way too much seaweed which is something the hotel can't really do anything about even though they tried with having a tractor out each morning. Also, I was under the impression that this was Cancun, but apparently it's Rivera Maya. That's my fault for not doing my homework. Cancun beaches were beautiful and Isla Mujeres evern more. Be prepared to pay $50-$100 each way, to take a taxi to "downtown". "

"This was my second time visiting Hotel Xcaret México.. I love this place!!!"

"The Welcome Miguel at the Bell Stand was Amazing Vanesa at the Reception, Manuel at the World Buffet, Lizbeth bar waiter at the lobby, everything was Amazing "

"The best vacation spot."

"Everyone was so friendly and accommodating. Best experience by far. Thanks for making it a great vacation. We will definitely be back! "

"Everything was great except when you check in, they will offer you A few free services but the representative there did not tell us that we have a presentation for 90 minutes the next day to have a day pass for free. Would be more professional if they let their guest know about the 90 minutes presentation before. "

"Excellent option if you want to enjoy great food, swimming areas and amazing options fornthe kiddos. We must have repeat the experience. Thanks"

"The property needs more AC"