Front of property

Reviews of Hotel Rome Garden

3 out of 5
Hotel Rome Garden
Via Nomentana 28, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 111 out of 345 reviews" "
Rating 8 - Good. 162 out of 345 reviews" "
Rating 6 - Okay. 48 out of 345 reviews" "
Rating 4 - Poor. 17 out of 345 reviews" "
Rating 2 - Terrible. 7 out of 345 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST Hotel in Rome!
This hotel is THE perfect stay in Rome! The location is super convenient for walking around to see all the sites. As for the rooms, it's kind of motel style in that the buildings are detached and all doors go directly outside. Personally I loved it and the area is perfectly curated to suit the "Garden" style. Good water pressure in the shower and they have a huge breakfast available every morning.
Stayed 3 nights in Dec 2023
Response from Franco on 21 Dec,2023
Dear Elizabeth, let us thnk you for the wonderful review. It rewards our daily effort to offer the best possible comfort to our guests. Hoping to host you again we take the opportunity to send you our best wishes for the coming XMas holidays.

10/10 Excellent

Aida Madeline

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Un buen Hotel acogedor en Roma Excelentes desayunos y atención Buena ubicacion
Stayed 1 night in Oct 2023

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, room comfort
Hotel particulier
Hôtel charmant bien situé , belle cour et style particulier. Petite chambre avec fenêtre qui ne barrait pas au rez-de-chaussée. Ils n’ont pas vraiment de service de transport vers l’aéroport, ils appellent un taxi et c’est plus cher que d’autres.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location for exploring Rome
This was the final stop in our trip around Italy. The location is about a 20 minute walk from Termini station. From the hotel there are numerous close tram and bus stops. Subway station is maybe 10-15 minutes. There are a couple small markets nearby as well as a gelato place close by across the street. There are bike lanes right outside the gate of the hotel. Now the room. Our room did not look like the pictures online. There seems to be some sort of restrictions in turning the AC down. We are used to arriving and turning the room into an icebox. Now keep in mind Rome was exceptionally, unseasonable warm during our visit. So not being able to cool the room made it difficult to get comfortable. Our was a first floor room with no screen to keep bugs out so leaving a window open wasn’t an option. The staff were wonderful. They did the best the could to explain the limitations on cooling the room. They provided some exceptional recommendations for dinner spots. We enjoyed every one of them.
Stayed 5 nights in Oct 2023

8/10 Good

Pearse, Braintree

Basic room. Shower was tiny but it is Rome I guess. Young gentleman checking in was very polite and helpful as was Overnight gentleman.
Stayed 2 nights in Sep 2023

6/10 Okay

Salman

Liked: Cleanliness, staff & service
This hotel is very old. Beds, bathrooms, etc are very old but are maintained. If you're used to staying in nicer hotels then this may not be the place. However, the breakfast was great and staff was very helpful. We stayed with our autistic kids and the staff was very supportive.
Stayed 2 nights in Sep 2023

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service
Nice stay. Just a block down from major bus routes and stops. This made it easier to get around. The breakfast staff and food was fantastic. It was a nice selection. Very old but cool buildings. Make sure to have euro cash ready for city tax at checkout.
Stayed 3 nights in Sep 2023

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute joke of a hotel. No Air conditioning, blood stained bed sheets, one television channel, no elevator to the room - huge outdoor staircase. Pull out couch which was not listed. The shower was smaller than a telephone booth. The refrigerator did not work. They claim to take Amex then complain when you use it and pretend like it doesn’t work.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Good basic hotel in quiet location
We stayed for 4 nights in an Annex room. The good: clean, quiet area, good breakfast. Service was fine. The ‘Annex’ is in fact a 5 minute walk away in a separate building on another road. It’s more like a 1920s apartment block where one of the apartments has been turned into rooms. Four keys are required to access the rooms up a beautifully kept walkway. Whilst is is quiet and away from traffic the walls are very thin and room to room noise is a problem. The rooms are tiny with barely enough space to walk around the bed. The beds were solid and hard. The bathroom was tiny but had lots of hot water and a good shower. The air conditioning was a welcome relief. The location is outside the city walls and whilst public transport is good it is about a 30 minute walk to places like the Trevi Fountain. The main hotel may be better but we didn’t see any of the rooms there.
Stayed 4 nights in Jun 2023

8/10 Good

Seyoum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is pretty much in the center for almost anything. Public transportation within a few minutes' walk be it rail lines surface and subway and buses. There are restaurants nearby some are close enough to walk and some in a few minutes bus ride.
Stayed 4 nights in May 2023

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Spoke English and was very helpful. They even gave us a bag breakfast because we left before 7 AM.
Stayed 1 night in May 2023

4/10 Poor

Dhiraj

Travelled with family
Disliked: Property conditions & facilities
Cleanliness ok but warm uncomfortable room with poor beds and the duvets did not even have covers. Air con did not work. No lift was unfortunate. Very small breakfast room although food acceptable. Would not stay again.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not great but good breakfast
The hotel is not central but in a nice area. We were placed in a strange room with stained glass window - we asked to move but this was not accommodated. The room was very cold at night due to the huge glass window which fitted badly. The breakfast however was very good
Stayed 3 nights in Nov 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break in this pleasant hotel
The staff were very friendly. Our room was in a separate building up a nearby street. It was very secure with a locked gate to access and the paths and gardens were well maintained. The stairwell could do with a little tender loving care, but we were pleasantly surprised by the rooms which had clearly been completely renovated recently. Excellent powerful and hot shower, firm bed, aircon, mini fridge, keypad operated safe and good sized wardrobe. No tea/coffee making facilities in the room, but some espresso cups and coffee provided which could be made in a shared kitchen. The breakfast was nice with some fresh fruit, croissant, bruschetta, cereal, eggs, bacon, etc. and the garden was lovely to sit in to eat it (albeit a lot of wasps also wanted some!). The location was on a busy road about a 40 minute walk from the Colosseum but there was a reasonable selection of restaurants within a 10 minute walk. A good base to see Rome if you are happy to be 30-40 minutes walk from the main tourist attractions. We had a very nice stay here.
Stayed 3 nights in Sep 2022

10/10 Excellent

Charlie

Stayed 2 nights in Aug 2022

6/10 Okay

ariel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small room , far from main building not ac
Very very small room , Al’s most imposible to walk inside , nobody told us will be 2 blooks from main building , need to walk with the luggage and to get the breakfast, breakfast very poor Ac not working fine , never cold
Stayed 2 nights in Jul 2022

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Afrouz

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect break from hosels, private quiet. Reasonable price.
Stayed 1 night in May 2022

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff. Will come back.
Only stayed one night due to having to leave a different hotel because it was terrible, but right away I like this hotel, the staff member on the front desk was very welcoming and friendly, gave us plenty of information. The room was nice and comfortable, very clean and fresh, can’t complain about anything really. Would definitely return.
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very good service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Enough space and with good continuos maintenance. Always clean. Well located/connected. Friendly staff!
Stayed 1 night in Aug 2021
Response from Christian Bovecchi on 19 Aug,2021
Thanks, Christian Bovecchi Direttore

10/10 Excellent

Sandra Paola Ramirez

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The garden! The room! I had an amazing Window and a balcony as well! The area is super safe. There is the 19 bid which takes you straight to the Vatican or the 62,90 or 95 straight to center of town. There are many restaurants, very close to the hotel- even a bowling ally only 4 euros with Per person. The breakfast Buffett is excellent. A lot of choices! The cleanliness was excellent. The liners, towels , toilet, bed confort, and mirrors. The staff was attentive and curtíos. They even helped my friend surprise me for my birthday at breakfast with flowers. I will come back to this hotel when visiting Rome.
Stayed 8 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
There was a cockroach leg on my bath towel. I was in rm 401, which was next to the elevator. The elevator shaft could be heard in my room as people rode the elevator. Also, This room is next to the janitorial closet. I peeked in the janitorial closet which the ceiling had only a plastic cover to prevent wind and rain from getting it. It didn’t have an actual roof as the ceiling. This was not sanitary because this closet room stored clean bath towels and bed sheets.
Stayed 1 night in May 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I loved the room. It had the old charm of what I think Italy is really like. You were my favorite place we started in our whole trip of 2 weeks.
Stayed 1 night in Apr 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
The guys that checked us in and out were Wonderful. Very friendly and helpful. People with serving the breakfast was very nice and you had a nice spread of things.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked antique mansion style with spacious balcony. Also liked garden and nice decoration with christmas light. Staff were very kind and very cautious about the client’s safety. Good location near to a big supermarket. Not far from the rail staion and touristic place. very good!!
Stayed 1 night in Dec 2018
Response from Christian Bovecchi on 4 Jan,2019
Dear Sir, Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely most helpful staff
Bus stop just up and across road .. clean friendly and very helpful
Stayed 4 nights in Jul 2018

8/10 Good

Parham, Beverly hills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
The staff was exceptionally nice and helpful. The rooms were clean and the breakfast was great. The hotel is a bit far from Colosseum And Vatican but the area around the hotel has great food and shopping
Stayed 2 nights in Jul 2018

8/10 Good

LaValle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was made great by our front desk person(Ilvera) ,the Crew that fed us(Daniella and Sabrina) and the crew that cleaned the grounds and our room. This hotel was quiet and quaint and very welcomed after walking all day (literally) to see the sites. Ilvera always welcomed us with a smile whether we were coming or going and helped us with whatever problem or question we had. We would gladly stay there again.
Stayed 7 nights in Oct 2017
Thank you so much for your stay, we really appreciate your feedback. Hope to welcome you soon once again at Rome Garden. Best regards from the Staff.

8/10 Good

Alex, Odessa, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
We arrived lately at about 11pm but were greeted very politely and nicely, good staff, pleasant hotel.
Stayed 4 nights in Sep 2017

10/10 Excellent

Venessa, Sydney, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully presented hotel
We enjoyed our 2 night stay at Rome Garden Hotel. The hotel is surrounded by a lovely garden and is presented nicely. The breakfast was delicious and the staff were extremely friendly and attentive. The location is about a 15 min taxi ride into the centre of Rome which costs approximately 10-15 Euros.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what the pictures look like, and not an easy area to get around.
Stayed 1 night in Jun 2017
Response from Matteo on 14 Sept,2017
Dear Guest, We are so sorry you didn't found what you expect, we do everyday our best to satisfy any guest need. As you can seen reading the other feedback our rooms are clean and our staff available h24. The train station is far no more than 10 minutes walking and with the metro you can easily reach the coliseum in 3 stops, the spanish steps in 4 stops and the vatican city in 6 stops. Thank you so much for your time and your feedback, it will be for a us a precious help to improve our services. Kindest

4/10 Poor

Maria, Monterey Peninsula, CA

Disliked: Cleanliness
Nice hotel and close to main attractions in Rome.
The Hotel is well located and convenient area. The staff is nice and friendly which give good customer service. I was in room 410 and it was very disapponting to see 3 bedbugs in the white sheets and one in the pillow. They were medium size so they have been there for awhile. The room was clean and the bathroom net and spotless. Working in hospitality I know about this problem with bedbugs, my suggestion to the front desk person was to fumigate the room, they could have been in the headboard, or matress. Sin the room is with carpet, maybe are in the corners of the carpets. This is a common problem in Europe and Asia but owners must be very careful and fumigate the rooms at least once a month or every other month. The rest of my stay was good !

2/10 Terrible

Luke, Minnesota

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel Rome Garden
We booked this hotel, but they were full. So they sent us to a sister hotel with no parking in a worse part of the city... so maybe call ahead and make sure they are full.

10/10 Excellent

NewYork, Bavaria, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast!
We were able to park the car around the corner inside the hotel (otherwise u pay for parking in the street) It's a busy place but you can walk to the metro about 10 minutes. The breakfast was great (eggs, bacon, veggies, pastries, fruits, yogurt, etc) AWESOME!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

6/10 Okay

Viviane, Montreal Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort
Out of the way.
We were told to go right when leaving hotel and found nothing. It took us 2 days to figure out to turn left when exiting and we found everything we needed and recognized our way around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best hotel on my two week vacation in Europe.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great small hotel close to the main attractions in Rome. There is a bus stop 2 min from the hotel so it was convenient to get around. The rooms were pretty small but very comfortable. Bathroom was also small but clean. Breakfast was very good, the selection was small but the quality was good.The staff is very friendly and helpful. The only thing I would complain about is the parking.

10/10 Excellent

jo, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little find
short bus ride to the termini or to Barbarini tram station/plaza lovely hidden little hotel. reception staff I found helpful, especially Fred who couldn't do enough for us one evening due to unforeseen circumstances. breakfast - choices there to keep us going, varied hot beverages, cold drinks and a variety of pastries, meats etc. I was concerned after reading some reviews but found all the staff lovely - no complaints at all the map the hotel provide is not much use though...esp. if you wear glasses, cant make out a thing so I would suggest using a map on how to get around rome from elsewhere,,but romes not an easy place to get around with any map!! lovely ice cream place practically opp hotel called tropical ice...best ice cream ever

10/10 Excellent

Christa, Evans Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman Holiday!
They let me park my van in the enclosed area for the entire stay at no charge. Great breakfast even bacon and eggs if that's you wish. Helped book our tours. I would stay there again in a heartbeat.

6/10 Okay

Verified traveller

Nice little hotel. Good location and decent rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a little walk into centre of the city
The experience was good the hotel was great nice to go back to at the end of the day

10/10 Excellent

Oats

Liked: Cleanliness, staff & service, room comfort
Great staff, homey feeling
If you're a westerner that's used to big chain hotels... Marriott, Crown Plaza, Embassy Suites, etc... you will have to adjust your thinking a little. I am the most scornful person on earth, but even I liked this hotel. The room was super clean, and the staff was super friendly and helpful, especially Sal and Paulo!! Those guys felt like family. The breakfast was also good enough (clean and what you would get from complimentary breakfast at Comfort Inn). It's down the street from the bus stop (1 minute walk). It's also about 10 minutes from the city center by bus. I would suggest you buy a 3-day Roma pass so that you could get unlimited bus, train, and 2 museums included all for under $40 USD. If you have any hesitation, I'm telling you right now that you shouldn't. Go ahead and book this hotel now. I would absolutely stay here again.