Ratings based on 124 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Business Travellersby A verified traveller
Holiday Inn Express SorrentoPosted Oct 10, 2013
Short business trip. Convenient for Qualcomm and many other businesses located nearby. Many restaurants nearby in La Jolla Village. Facility is relatively new, with fairly standard HIE amenities. Not a resort type environment, but works fine for business travellers.
for Everyoneby Lily from Orange County, Ca
HD Hog Rally 2013Posted Sep 16, 2013
Cons: repave the driveway entrance
Location: easy access to food, gas stations and freeways
The hotel staff was warm accommodating they provide a good continental breakfast each morning, the room had plenty of coffee and was well equiped. it made our stay extremely comfortable.
Jan 19, 2013 by Arianne
Dear Lily, Thank you for taking the time in reviewing your stay at the Holiday Inn Express Sorrento Valley. We are so glad to hear that we were able to make your stay extremely comfortable. To hear those words let us know we are doing our job right and making all of our guests feel right at home. Thank you again for staying with us and reviewing your stay. We can’t wait to see you during your next visit.
for Business Travellersby Small family from Yuma
3 night stayPosted Sep 4, 2013 on Hotels.com
The hotel was great, the staff are very friendly and know about customer service,my family was greeted every day with a smile. The breakfast was amazing :) and location was good close to sea world, mission beach and various places, definitely worth what we paid for.
Jan 23, 2013 by Arianne
Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express Sorrento Valley. We love to hear all the positive feedback that our guests have to say about our staff and our hotel. We strive to have great customer service and are glad that you took notice. Thank you also for recognizing our complimentary breakfast that we have to offer. Thank you again for reviewing the Holiday Inn Express Sorrento Valley. We look forward to seeing you during your next visit in San Diego.
for Overnight Stay Before Destinationby A verified traveller
Everything was nice n clean but...Posted Aug 30, 2013 on Hotels.com
The breakfast looked like processed eggs n sausage n lacked an authentic traditional spread. Other than that the hotel was nice clean n decent for a last minute booking.
Jan 23, 2013 by Arianne
Dear Valued Guest, Thank you for taking the time to reviewing your stay at our hotel. We are happy to hear that everything was nice and clean but we do apologize for any inconvenience that may have been caused during your stay. We appreciate you staying with us and giving us your feedback. Thank you.
Recommendedby cecily from san diego ca
Perfect StayPosted Aug 27, 2013 on Hotels.com
couldn't ask for nothing more, clean & nice staff
Jan 23, 2013 by Arianne
Dear Valued Guest, Thank you for reviewing your stay at the Holiday Inn Express Sorrento Valley. We are happy to hear that you enjoyed your entire stay and can’t wait to see you during your future visits in San Diego! Thank you!
Recommendedby A verified traveller
Posted Aug 22, 2013 on Hotels.com
for Personal Eventby ggj from LA Aera
Nice HotelPosted Aug 9, 2013 on Hotels.com
Fine location, service was good
Jan 26, 2013 by Henry
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express & Suites San Diego Sorrento Valley. We appreciate you taking the time to review your stay with us. We hope to have you return again soon!
for Everyoneby Flash from Seattle, WA
Clean hotel, friendly staffPosted Jul 30, 2013
Pros: Clean rooms and friendly staff.
Cons: The 'hot' breakfast could use an upgrade. It was good enough, so I can't exactly complain, but a real hot breakfast would make my day.
Location: There is a great trail to hike/run/mountain bike on about a mile from the hotel.
The room was clean. The pool was clean. The staff was friendly and recommended some places to eat in the area. Breakfast was adequate. It wasn't great, but sure beats having to leave the hotel plus it was free. There isn't much to do around the hotel unless you are there to work in one of the many office buildings.
Jan 20, 2013 by Henry
Dear Valued guest, Thank you for taking the time to review your stay with us at the Holiday Inn Express & Suites San Diego Sorrento Valley. I am so pleases that your stay with us was "clean" and "friendly". Thank you for staying smart at the Holiday Inn Express & Suites San Diego Sorrento valley. We hope to see you soon!
for Everyoneby A verified traveller from NorCal
Going for the beach? Pay the $$ to stay closer.Posted Jul 29, 2013
Cons: Customer service
We arrived at 2:30 and our room wasn't ready, which is fine because it wasn't check-in time yet. We were offered a room with a king and a sofa sleeper, but declined because the sofa sleepers are really uncomfortable. Frustration set in as 3:00 rolled around and our room still wasn't ready, but there was nothing we could do but wait. At about 3:20 our room was finally available. It was clean and nice. There was a microwave, which was unexpected. I chose this location because it was about $70/night cheaper than staying close to or on the beach, but it's not worth it. With all of the extra driving trying to find parking near the beach, I will gladly pay more next time for a better location.
for Familiesby Emkay
Posted Jul 16, 2013 on Hotels.com