Highgate Independent, Lower East Side hotels

"I’m a returning guest, and I enjoyed my experience at the Park Lane Hotel. Everything was very nice and I felt very comfortable during my stay. My concerns… the mini fridge was not stocked with anything, zero snacks and drinks. No ice machine on my floor, or anywhere else, nothing, but there’s an ice bucket in the room?? And no coffee machine in the room or coffee pods. Unbelievable. What does the daily resort fee cover? WIFi? I’m sure they negotiate a discount rate for WIFI, but every guest...

"A"

"Most of the Staff were not very friendly."

"We were welcomed by the friendliest front desk staff after driving from the Midwest extremely tired and were given a beautiful corner room with a view to Times Square. The pool, the pool bar and the rooftop bar and food were excellent. Would stay here again! "

"Great place and people whom work there! "

"Elevator was not working which affected my experience a lot. I had to wait in line just to go up to my room and had to use the service elevator to skip the line. Cleanliness is okay but can be improvised. "

"This was a great property."

"I love it"

"The staff was fantastic. We had lost our parking pass and couldn’t find our car. Staff helped us for over an hour. They went above and beyond!"

"Nice experience "