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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Casa De Sierra Nevada features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center and small meeting rooms. This romantic hotel also offers spa services, a library, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).
Rooms
Casa De Sierra Nevada offers 37 air-conditioned accommodations with DVD players and welcome amenities. Balconies open to garden or pool views. A pillow menu is available. 36-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, makeup/shaving mirrors, and complimentary toiletries.
Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in June 2008.
Room Amenities
Dining
Andaza - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Casa del Parque - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
Laja Spa has 3 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. Visitors of this spa can round out their time of relaxation with a trip to the boutique.
Guests under 12 years old are not allowed in the spa.
Showing 1 - 8 results (of 8)
out of 8 reviews
“Top Notch”
You would not expect such first class service at a location that is not easy to get to, but you will get it at the Casa SN!! We loved everything about the hotel - the attentiveness of the staff, the special touches, the cleaniness of our room, the bed, the layout, etc., etc.!!! We would highly recommend Suite 444 in building 44!! Unlike the Rosewood (which was too hotelly, if that is a word), the Casa SN was extremely unique and unforgetable, and definitely fit in with the entire town's European feel.
“Outstanding”
this is an extremely beautiful hotel at a great location. The rooms are big and full of lovely details. It is very high end, great taste and decor. The restaurant is top class, the price is worth while.
“Best value in San Miguel!!”
Who ever says that this hotel is not in a good location doesn't know what they are talking about. I have been visiting San Miguel over the past 15 years and location was the reason why I chose it. It is located in El Centro historical disctrict, 2 blocks for the Jardin (where all the action is). It is quiet, you feel real safe (you can say that for San Miguel as a whole too). You can tell the Hotel has a lot of history unlike other high end places such as Rosewood which was just built and has a very generic feel to it, however, Rosewoods Luna bar on their roof is worth going to for a drink at sunset.. Casa de SN has rooms located through out the entire historical block. Casa's pool is beautiful a very nice setting. My only beef was our room was located through the restaurant. I could hear employees seating up in the morning and empoyees walking by our room (only in the morning though).
“First but not Last Visit”
This is where I will return. The staff is very friendly and professional. The facility is charming and well maintained with all amenities. The location is the best of any hotel I surveyed. I recommend the City and this Hotel.
“Hotel Casa Sierra Nevada”
Great location everything is walking distance, very friendly staff. Good food but expensive. Excellent service.
“Lovely character hotel in city centre”
Execellant restaurant and good location in city centre close to main town square. Very confortable room with excellant veiws from the private patio
“NOT A FIVE STAR HOTEL FOR SURE!”
Not worth the money!!! At first they wanted to give us a dark ugly room, I complained and they gave us a better one. We asked for a wake up call and coffe at 7AM, they forgot the call and coffe. NOT A FIVE STAR HOTEL FOR SURE!!!!!
“Not worth the money”
We were not impressed with the Quinta Real De Sierra Nevada after a 2 night stay in late November. The "deluxe suite" was merely a somewhat attractively furnished but unheated room and bath with cold tile floors and inadequate lighting. There were no lamps (or even outlets) at the small desk and armchair; there was no natural light in the room since the curtains were strung on rods across the window panes. The English spoken by the staff was barely adequate. Even my husband's quite good Spanish was not comprehended as it took 7 hours the 1st night to get them to understand that we wanted a fire in the fireplace in order to try to warm up the room. The grounds with a small pool were lush but covered a very small area. The 2 hotel restaurants (1 of them a 10 minute walk to the Jardin) were excellent.
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Showing 1 - 8 results (of 8)
The preferred airport for Casa De Sierra Nevada is Leon, Guanajuato (BJX-Del Bajio) - 77 km / 47.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
