Kenya Resorts

"Very friendly service and very helpful and kind people "

"There is a cook there called Benson, that for sure is employee of the year. Always does everything according instructions and keeps time as well."

"Excellent experience "

"The property is an oasis on Lake Naivasha. Love the outdoor showers!! Great area for walking within the property. Great gym!"

"Everything was great from Aziz at the bar to Captain Charles with the laughs at breakfast property is a little old but it’s beautiful and the wife and I will be returning "

"Excellent overall. Had to call staff more than once to get their attention at times but staff were mostly really nice. Facilities are excellent and food quality is the best. Room was listed as having one double bed and one single on hotels.com but actually had two singles"

"The staff are what make the place. They will go above and beyond for you! It’s also beautiful! The rooms are clean and quiet. Not the fanciest hotel in the world but comfortable and comforting. Nothing left to be desired."

"Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there....

"Overall stay at the property was good, but the food at the main restaurant was bland or over-salted. So many flies in the dining area, especially in the morning."

"Very good resort with great rooms, swimming pools, good breakfast ( buffet) would recommend, the only issue was that you can't open the window at night as there is no misquoters ( nets on the windows)"

"Good"

"Samuel, front desk staff, made the experience a horrible one because he was extremely impolite, unwelcoming, and condescending when I arrived to check in. The resort has otherwise been incredible but an uncouth first impression by employee Samuel, made me wish I had booked a different resort. So I hope the management will address this issue because if they don't, their reputation will be tarnished all because of one employee. "

"We stayed here for 9 days and I have not enjoyed another resort as much I have enjoyed southern palms, the food, staff, rooms, location and service is amazing. I could not fault it one bit and I will definitely be coming back. Thank you to the staff and management at Southern Palms ♥️"

"What I liked: the oceanfront room was exactly as advertised; beautiful stepping out to the porch and watching the ocean. The room was decent and comfortable. The water pressure and hot water was great. The size of the property is amazing, multiple pools, cleaned daily. The interior of the hotel, the reception area, all very nice. The hotel also has a waterfall, garden feature. Plenty of beach beds. The afternoon tea was unexpected and great, really helped me to manage my meals. The massage was...

"Outstanding "

"Room 210 has issues with hot water system and had to shower from another room. Your dinner is not enough "

"Really enjoyed my stay. Awesome hosts would go back again and again"

"This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East...

"I visited The One during off season and covid mitigation rules, and due to this circunstances, I was surprisingly the only customer in the whole large resort. I got very warm welcome and free upgrade to a seafront apartment. Nothing major to complain other than the TV in the apartment did not work, neither did the wifi for some occasions. The resort location is remote from watamu bay and basic services but the hotel have good restaurant and other facilities. I managed to get a cheap uber from...

"Ok"