Ciala Resort Best Hotel in Kisumu Kenya
4.5 star property

Luxury spa resort near Maragoli Hills

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya

Living area
View from room
Garden
In-room safe, desk, laptop workspace, blackout curtains
In-room dining
VIP Access
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is S$154
Price available on 17/05/2024

Explore the area

Map
Daraja Mbili, Kisumu, Kisumu County
  • Popular LocationDunga Bay22 min drive
  • Popular LocationKisumu Impala Sanctuary22 min drive
  • Popular LocationHippo Point24 min drive
  • AirportKisumu (KIS)31 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Single Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 32 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Family Cabin

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • Hill view
  • Sleeps 6
  • 3 King Beds

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Honeymoon Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
2 bathrooms
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 70 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Kisumu

Located in Kisumu, Ciala Resort Best Hotel in Kisumu Kenya is in a rural area and near the airport. Muliro Gardens is a popular attraction and the area's natural beauty can be seen at Maragoli Hills and Lake Victoria. Kisumu Impala Sanctuary and Dunga Bay are two other places to visit that come recommended.

What's nearby

  • Kisimu museum - 20 min drive
  • The West End Shopping Mall - 20 min drive
  • Dunga Bay - 22 min drive
  • Kisumu Impala Sanctuary - 22 min drive
  • Hippo Point - 24 min drive

Getting around

  • Kisumu (KIS) - 32 min drive

Restaurants

  • Kisumu City - 16 min drive
  • Lakeside Fish Eating Joints - 15 min drive
  • Secrete Lounge - Maseno - 12 min drive
  • Nyawita Shopping Centre - 15 min drive
  • Soweto Hotel - 15 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

Take advantage of a free breakfast buffet, a free daily manager's reception and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travellers may like the horse riding, mountain biking and ecotours at this resort. Treat yourself to spa services, such as a body treatment, a body wrap or a hot stone massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Bike hire, tour/ticket information and luggage storage
  • A porter/bellboy, outdoor furniture and a front desk safe
Room features
All 58 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • Wardrobes/cupboards, balconies and free infant beds

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rug in room
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: KES 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?

As of 2 May,2024, prices found for a 1-night stay for 2 adults at Ciala Resort Best Hotel in Kisumu Kenya on 17 May,2024 start from S$153.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ciala Resort Best Hotel in Kisumu Kenya?

Self-parking is free at this property.

Ciala Resort Best Hotel in Kisumu Kenya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Anthony, crown point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there.
Stayed 2 nights in Apr 2024

10/10 Excellent

NIKKI

Travelled with family
Liked: Cleanliness, staff & service, amenities
I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony, crown point

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus!
Stayed 2 nights in May 2023

2/10 Terrible

Peter

Stayed 2 nights in Apr 2023