Bar (on property)

Reviews of Hotel Paris

3 out of 5
Hotel Paris
Via Firenze 57, Rome, RM

Reviews

6.4
Rating 10 - Excellent. 40 out of 318 reviews" "
Rating 8 - Good. 90 out of 318 reviews" "
Rating 6 - Okay. 92 out of 318 reviews" "
Rating 4 - Poor. 65 out of 318 reviews" "
Rating 2 - Terrible. 31 out of 318 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sourendra Mohan, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and in a nice district!
Stayed 2 nights in Nov 2023

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not definitely not as nice as the advertised pictures, and way over priced for what it was. Bathroom was a terribly tight space, that appeared very unclean (visibly dirty shower curtain, mold/mildew in grout and caulk) with a shower fixture that was worn out and wouldn’t stay in position. The air conditioning was mediocre at best, so the fact that there was no duvet on the bed (only a sheet on top) worked out okay. The elevator was out of service at one point during our stay, and for the remainder of our stay, the only light in the elevator was a small flashlight hanging from the ceiling.
Stayed 3 nights in Oct 2023

8/10 Good

yefim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Tai

Travelled with group
Liked: Cleanliness, staff & service, amenities
The building and the room are old. However, everything else is great. Walkable and friendly staffs.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all the hotels I stayed at during this vacation trip, Hotel Paris had all of the requirements that I was looking for. Free wifi Free breakfast Elevator Walking distance from metro and buses Close to many attractions Amazing, friendly staff And you can leave your luggage in a locked room either before check in or after check out time. I definitely recommend this hotel. Looking forward to my return with my boyfriend 😅
Stayed 4 nights in Oct 2023

4/10 Poor

Marlene

Disliked: Property conditions & facilities
There is no phone in the room to call reception. Room was hot no hot breakfast and only one outlet in the room
Stayed 4 nights in Sep 2023

10/10 Excellent

Roswell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, public transport bus and underground and i lot of walking to explore the places like Travis fountain, etc. Only problem i have the personal fridge so noisy as if some ice cube keep on dropping inside which no ice maker in the first place. I did not complaint cause I'm really tired after a long day of exploring the place and a few drink so I'm used to it (Only 5 nights ).
Stayed 5 nights in Sep 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel with lovely staff.
Stayed 7 nights in Aug 2023

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Smelly toilet and brokrn blind but did the job and well located.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Clean room. Modern. Great service. I just needed the room for sleep.
Stayed 2 nights in Aug 2023

4/10 Poor

Christopher

Stayed 4 nights in Jul 2023

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was terrible. The photos online do not depict the real interior of the room. Everything is old, and dirty and rusty. We had to look for another hotel right away. A/C was not working with 100F. The conditions are worse than a homeless shelter. Clean towels were put on the dirty bathroom floor. Everything was dirty and bathroom vanity covered with hair. The night stand was next to the wardrobe and wardrobe was not opening.
Stayed 6 nights in Jun 2023

4/10 Poor

Edward

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Kevin

Stayed 3 nights in May 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff and especially the staff in the Breakfast room were very nice and helpful.
Stayed 5 nights in Mar 2023

8/10 Good

gustavo jorge, north bergen

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Mar 2023

6/10 Okay

june

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Marita

Liked: Staff & service
I was first given a room in the part that is not renovated. When i pointed out that a few things needed to be repaired, i was given a room in the renovated part. The room was great and spacious. There was an issue with the hot water and it was solved the next day. The staff are friendly and welcoming. They promptly responded to the things i pointed out. All in all, it was a good stay.
Stayed 4 nights in Sep 2022

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A real dump in urgent need of renovations
The only positive about this hotel is the location, the bed (not including pillows, read on for that) and that it was relatively cheap, but still not worth the money. The hotel has rooms on 3 floors, it seems that some rooms on other floors have been renovated, but they’re offering the rooms via Hotels on the top floor, which seems to have not been renovated in at least 40-50 years, looking at the decor, and state of disrepair. Black mould in the fridge, all pillows, including extra ones strongly smelled of stale sweat, the toilet seat came off on the first day, which was just put together again (see pictures), the bath drains didn’t flow, and was not deal with even after asking to address the issue.
Stayed 3 nights in Aug 2022

10/10 Excellent

Sandra Gisella, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice and clean hotel. Great location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sandra Gisella, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel with breakfast included, situated in a nice area.
Stayed 15 nights in Jul 2022

4/10 Poor

edgardo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is a great location, breakfast is good . What I didn't like was that the air conditioning didn't work good , we explained this at the reception but we were told the AC was going to start cooling the room but It never happened and it was very difficult to sleep at night. The staff at restaurant , reception and maids were always great !!
Stayed 2 nights in Jul 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome awaits at the Paris Hotel
The Paris Hotel is a wonderful choice in the tourist heart ...a few steps from the Via Nazionale, a 15 minute walk from Termini Station, very close to restaurants, cafes, pubs and on the major public bus routes to San Pietro, Trastevere, Piazza Navona, Piazza Venezia and more. Courteous service, immaculate and a great place to unwind after a Roman Adventure !
Stayed 2 nights in Jun 2022

6/10 Okay

Angela beth, San antonio

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the restaurant across the street called feel good was awesome. the showers could not fit my child in there it was so small
Stayed 10 nights in Jun 2022

4/10 Poor

Dennis Brian

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower is only about 2.5 foot by 2.5 foot. Had to get wet shut off water open the shower door get soapy close the door to rinse no wash cloths available. Very few outlet for power supply, very little soap supplies for 2 people. Had to go get some at a store. The noise from outside was terrible. And our window did close all the way to help cancel the noise
Stayed 7 nights in Oct 2021

2/10 Terrible

Ievgen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from ATI on 23 Oct,2021
Dear guest, First of all, we would like to thank you for choosing Hotel Paris for your stay in Rome. We feel extremely sorry about your experience and we would like to sincerely apologize that we didn’t succeed to meet your expectations. We always strive to perform and deliver our best service to our guests which unfortunately wasn’t the case for you. However, please note that we are undergoing a brand-new renovation as well as upgrading other aspects of our establishment to improve our overall service. We would like you to consider giving us another opportunity in the future and we will do our best to make your stay pleasant and enjoyable. Thank you very much for your helpful feedback and have a great day. Kind regards, Hotel Paris

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to the Opera House and near the Metro. You can walk to most sites. My only complaint is I booked a room with a Tub/Shower combo and got a shower. I can't say if this is the property or Hotels.com's fault. To get to the lobby and the lift, you must scale a steep staicase.
Stayed 1 night in Sep 2021
Response from ati on 10 Oct,2021
thanks for your comments.

6/10 Okay

Rubin

Travelled with partner
Liked: Staff & service
Having a second room for our luggage was nice. The hotel was quite shabby with a number of things poorly maintained.
Stayed 5 nights in Sep 2021
Response from ATI on 28 Sept,2021
Dear guest, First of all, we would like to thank you for choosing Hotel Paris for your stay in Rome. We feel extremely sorry about your experience and we would like to sincerely apologize that we didn’t succeed to meet your expectations. We always strive to perform and deliver our best service to our guests which unfortunately wasn’t the case for you. However, please note that we are undergoing a brand-new renovation as well as upgrading other aspects of our establishment to improve our overall service. We would like you to consider giving us another opportunity in the future and we will do our best to make your stay pleasant and enjoyable. Thank you very much for your helpful feedback and have a great day. Kind regards, Hotel Paris

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located close to all the attractions, Bus service etc.
Stayed 4 nights in Nov 2019
Response from Sean on 14 Dec,2019
Dear Guest, It was our pleasure to have you stay at Hotel Paris. We are glad to hear that you had a pleasant stay. I would like to thank you on behalf of our staff for your generous comment. We are indeed located in a optimal neighborhood for sightseeing. Thank you again and hope to serve you again in the near future. Sean Hotel Paris

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Delivered what it promised, could have been more.
Well placed, just near the metro and close to bus services. Many sites within walking distance or short public Breakfast was good, with plenty of choice. Good strong coffee. Dinner at the restaurant was also good. Bathroom needed maintenance. There was a spar bath that was completely non functional. Not even the plug worked. It’d been nice to have at least a working plug, but a spar at the end of a long day’s walking would have been excellent. At least the advertising did not mention spar bath. The beds were full sized. I didn’t hang out the end of the double and two people could actually fit in it. My wife found the bed a bit hard, but I didn’t notice. My daughter appreciate having a separate room.
Stayed 4 nights in Oct 2019
Response from Sean on 14 Dec,2019
Dear guest, It was our pleasure to have you stay at Hotel Paris. We would like to thank you for your positive feedback. We are well aware of your indications about the places that need improvements. We actually have initiated a renovation project that is soon to get started. We hope to serve you again with better service and improvements in the near future. Sincerely, Sean Hotel Paris

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very very disapointed with hotel condition
Perfect location, dirty hotel. Dirty shower, ac not working. We switch room, same situation. Hat to shower with shoes and could not sleep on the hot room. In the morning the manager was very kind and ofered a refund. I could tell he was ashamed with hotel condition.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location hotel not as bad as the reviews staff veryvgood
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location near the main train station in rome, good metro and walking ability. nice people at desk. good breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marbin, Miami fl

Liked: Staff & service, property conditions & facilities, room comfort
The hotel has a great location and easy to move anywhere in Rome.
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Deb, Long Island New York

Liked: Staff & service
Disliked: Cleanliness
The shower was too small and a lot of mildew. They definitely need to clean with bleach or Tilex mildew remover. There is no reason to have 2 toilets in the rooms, make the showers bigger. The free breakfast was horrible, no eggs or fruit. It was all bread & 1 kind of pastry. Verizon my cell phone company tried calling me on the room phone because I had a problem with my cell phone and the room phone didn’t work.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Nancy, Wisconsin, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was in a great location, was spacious, and even had a second single bed in another room!! Room 209. It would've been perfect, except there was a horrible sewer smell immediately upon entering the room that we could not resolve. We flushed the toilet, ran the shower, did whatever we could, but it wouldn't go away. The whole room was so smelly our clothes retained the smell! The shower stall was moldy. The breakfast wasn't served until 07:30, which is late for those who have excursions planned or airport departures. This hotel could be very nice & charming with some TLC. It needs new showers and needs to resolve the horrible sewer smell in the room!!
Stayed 1 night in May 2018

2/10 Terrible

Rangaswamy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Paris in Rome - Nightmare experience
Terrible experience. The light in the bath room was not working and staff simply refused to look into it saying that they had no people to handle it. Plus the lock in the bathroom door not functioning made it disgusting. Seeking to claim damages from the hotel as well as hotels.com website for gross d3ficiency of service
Stayed 2 nights in May 2018

2/10 Terrible

Eiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The impression of hotel was very gloomy and dark. It was like a maze to get the room and we felt like a we were in the ghost house and asked to change the room. The second room was bigger than first one; however, the lamp shade was torned.the room was very dark, the shower door did not close completely, the water was leaking all over the floor. There was no receptionist when we returned to the hotel around 9 o’clock. We were supposed to stay there for 3 nights,but we couldn’t stand it anymore. We ended up changing the hotel. We asked to get the money back for the last day but the guy says that We needed to talk to the agency and there is nothing he can do. It was horrible and scarley place women to stay.
Stayed 3 nights in May 2018

8/10 Good

Karlie

Liked: Staff & service

8/10 Good

BOON HANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

MGM, bay area, california

Disliked: Cleanliness, property conditions & facilities, room comfort
Downtown - location is great! Not so good hotel
The location is fantastic for the price. It's low quality motel. Really old. AC barely worked.
Stayed 4 nights in Sep 2017

2/10 Terrible

Fatima, California

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible experience with money missing
My mother and I put over $2000 in the safe with our passports three days later the safe was taken away from our room supposedly to fix it. I freak out over my passports. So they took me down to a storage room and opened the safe in front of me with only the passports and the money missing. The owner and the son couldnt figure out what had happened making it seem that we were lying about her money? They asked me to wait for them to speak to the manager who I had emailed stating I had left my passports and money in the safe and 3 days later my money still missing and no one wanted to take responsibility. I called the police that samw night to file a report and they showed up and told us to go to the police station and made us walk to the police station and of course was told that I needed to wait 3 to 4 hours because there were other crimes that were more important.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location, good accommodation, some issues
The location is great and the accomodations are quite decent. The mini-fridge and the air conditioning were not working.
Stayed 5 nights in Jul 2017