Meet the team at the activity base in Na Jomtien and complete the required consent form before starting. Attend the equipment and safety demonstration and listen carefully to the instructor’s directions. All participants must wear the required safety equipment, including a life jacket, helmet, and any other protective gear specified by the operator.

The activity remains subject to weather and water conditions, and sessions may be cancelled if conditions are unsafe. If a session is cancelled due to unsafe weather/water conditions, travellers can receive a full refund, rescheduling may also be offered. The team provides guidance and safety supervision throughout, and shower facilities are available on site after the ride. The experience finishes back at the starting point.