Given that I had one week to relax in a city where I was unfamiliar with everything; the friendliness and professionalism of the hotel staff meant that I was able to spend the whole week enjoying myself without the hassle of trying to figure out where the best spots were. Although the hotel is in the heart of everything, it still has a nice peaceful feel about it for when you're wanting a break from the many pestering Tuk Tuk drivers, heat/humidity and packed out markets. Nothing was ever too much trouble and although I was a solo traveller, the friendly staff make you feel that you're amongst friends whilst trying out their extensive drinks range in the rooftop bar.
The only issue that occurred during my stay was one evening...well 4am...when an over-excited hotel resident was very load and shouting about his night out with some friends for quite some time. This was amplified as the communal areas tend to echo quite a bit and can therefore be quite noisy. However, this was easily resolved by calling reception and asking them to have a word with this particular person. As well as this, the lobby music can sometimes be a bit too load given the "echo factor" meaning that I could hear it from my room on the third floor. Although given that the music selection is very mellow, I found this quite bearable. So in summary, the hotel was a top spot where everything is on your doorstep and yet when stepping back inside, all of the Phnom Penh hustle and bustle seems to disappear. :)
Excellent place to relax away from the busyness of the city. The bed was a little hard but the bathroom and overall decor is amazing. Staff are really friendly and helpful. Overall it was a great stay.