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Overview of Palace Gate Hotel & Residence

Photo gallery

Lobby
Indoor pool
Balcony
Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Explore the area

    Popular LocationCambodia-Vietnam Friendship Monument2 min walk
    Popular LocationIndependence Monument8 min walk
    Popular LocationSilver Pagoda10 min walk
    AirportPhnom Penh (PNH-Phnom Penh Intl.)36 min drive
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  • Premier Double Room with Temple view

    Room amenities

    • 56 sq m
    • 1 bedroom
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Double Room with Temple view
  • Studio Double with City view

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • Studio
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStudio Double with City view
  • Suite

    5/5 guest room rating

    Room amenities

    • 63 sq m
    • 1 bedroom
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite
  • Presidential Suite

    5/5 guest room rating

    Room amenities

    • 73 sq m
    • 2 bedrooms
    • River view
    • Sleeps 4
    • 2 King Beds
    More detailsPresidential Suite
  • Palace Gate Family Suite

    4.5/5 guest room rating

    Room amenities

    • 110 sq m
    • 2 bedrooms
    • City view
    • Sleeps 5
    • 2 King Beds
    More detailsPalace Gate Family Suite
  • Studio Twin View

    4.6/5 guest room rating

    Room amenities

    • 50 sq m
    • 1 bedroom
    • City view
    • Sleeps 2
    • 1 Single Bed and 1 Queen Bed OR 2 Single Beds
    More detailsStudio Twin View

About this area

Phnom Penh

Located in Phnom Penh, Palace Gate Hotel & Residence is connected to a shopping centre. Independence Monument and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Phnom Penh Night Market and Riverside. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the property's quiet location.
Visit our Phnom Penh travel guide
Popular Location

What's nearby

  • Cambodia-Vietnam Friendship Monument - 2 min walk
  • Independence Monument - 8 min walk
  • Samdach Hun Sen Park - 9 min walk
  • Silver Pagoda - 10 min walk
  • Royal Palace - 10 min walk

Getting around

  • Phnom Penh Railway Station - 11 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.) - 36 min drive

About this property

Palace Gate Hotel & Residence

4-star Art Deco aparthotel connected to a shopping centre in Phnom Penh City Centre
A restaurant, an indoor pool and a fitness centre are available at this aparthotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, spa services and a business centre are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences, such as a full-sized fridge/freezer and a microwave.
Palace Gate Hotel & Residence offers 54 forms of air-conditioned accommodation with fireplaces and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Phnom Penh aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor Pool
  • Massages
  • Spa services
  • Thai massages
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Off-site parking (reservations required)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Accessible parking

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • Manager's reception (free)
  • Minibar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Pillow menu
  • Egyptian cotton sheets
  • Rollaway/extra beds: USD 20 per night

Bathrooms

  • Shower
  • Rainfall shower head
  • Slippers
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable service

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Connected to a shopping centre
  • Near the boardwalk
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • Boat tours nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 54 rooms
  • 9 floors
  • 1 building
  • Built in 2013
  • Art Deco architecture

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 7 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Palace Gate & Phnom Penh
Palace Gate Hotel & Residence Aparthotel
Palace Gate Hotel & Residence Phnom Penh
Palace Gate Hotel & Residence Aparthotel Phnom Penh

Frequently asked questions

Can I cancel my reservation for free at Palace Gate Hotel & Residence and receive a full refund?
Yes, Palace Gate Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Gate Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.
Does Palace Gate Hotel & Residence have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.
Is Palace Gate Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palace Gate Hotel & Residence?
Self-parking is free at this property.
What time is check-in at Palace Gate Hotel & Residence?
Check-in is from 2:00 PM - 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Palace Gate Hotel & Residence?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Palace Gate Hotel & Residence provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 20 per vehicle, one-way, applies.
Where is Palace Gate Hotel & Residence located?
Located in Phnom Penh City Centre, this aparthotel is within a 10-minute walk of Riverside and Independence Monument. Royal Palace and NagaWorld Casino are also within 15 minutes.
4.4
Excellent
5 - Excellent
125
4 - Good
61
3 - Okay
20
2 - Poor
4
1 - Terrible
6

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Large Rooms. Very attractive decor and always clean. Wonderful location with outstanding views.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very hospitable. The hotel itself, although, small, was in an interesting area close to The Royal Palace and also the riverside.
Stayed 5 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities
The communication was a little hard in the beginning. But everything was sorted in the end.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!!
This hotel delivers. I had a great experience staying. The room was spacious and extremely comfortable. The service at this hotel is superb. Fabulous!!!
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
These property was close by everything and the staff was always ready to help.
Stayed 2 nights in Feb 2020

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