Four Star Hotels in Surabaya

"Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly...

"Service is excellent. Being upgraded to bigger room. The only issue is the area is very noisy. We also can hear banging from the top floor which I believe is a dismantling of event equipment. Other than that service is excellent and great location. "

"Ok"

"I booked the non-smoking suit rooms but it smelled so strongly like cigarettes. "

"Very convenient location. Just next to shopping mall w restaurants & fast foods. Very yummy breakfast buffet with fresh juice, handmade noodle etc…"

"The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment."

"Stayed one night at suite room on 28-Jan-2013. Overall experience was OK."

"Clean and good location. Near to the Mall. but the light in the room (dim light) is not convenient for working in the room, especially for using a laptop."

"It was good, "

"Nice breakfast, friendly and helpful staff. Aircon not cold otherwise the hotel deserve better rating "

"Very well set out accommodation. "

"Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train. "

"Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet."

"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "

"Good. Average "

"Over all nice"

"Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal."

"Worn out old towels Hardly any water pressure in the shower No hand towels Two single beds joined together and sold as King bed ... Stained couch upholstery ... This hotel has seen better days. The only redeeming point is the breakfast, pool and the property grounds."

"Keep up the great work team!"

"We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice."