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Movenpick Surabaya City

4.5 star property
Movenpick Surabaya City combines luxury with family-friendly amenities, offering an outdoor entertainment area, children's pool, and convenient concierge services

Choose dates to view prices

Located near Surabaya Zoo and Town Square, Movenpick Surabaya City is a perfect family retreat. Enjoy the outdoor pool, kids' pool, or onsite spa. Patita Restaurant serves meals all day, and the café offers refreshments for shoppers in the onsite mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$58
includes taxes & fees
29 May - 30 May
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About this property

Movenpick Surabaya City

  • Luxury family-friendly hotel near Royal Plaza Surabaya
  • Located close to Surabaya Town Square, Movenpick Surabaya City provides a shopping centre on-site, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Patita Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), smoke-free property and tour/ticket information
    • Luggage storage, 9 meeting rooms and ATM/banking services
  • Room features
  • All 243 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Highchairs and free infant beds
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries and bidets
    • 55-inch Smart TVs with cable channels
    • Free tea bags/instant coffee, electric kettles and daily housekeeping

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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 423500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 218000 for adults and from IDR 109000 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Frequently asked questions

Does Movenpick Surabaya City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Movenpick Surabaya City?

As of 24 May, 2026, prices found for a 1-night stay for 2 adults at Movenpick Surabaya City on 29 May, 2026 start from S$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Movenpick Surabaya City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Movenpick Surabaya City?

Self-parking and valet parking are free at this property.

What time is check-in at Movenpick Surabaya City?

Check-in start time: 2:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Movenpick Surabaya City?

Checkout is at noon. Late check-out is available for a fee.

Where is Movenpick Surabaya City located?

This family-friendly Surabaya hotel is located near the airport, within 2 mi (3 km) of Royal Plaza Surabaya and Surabaya Town Square. Tunjungan Plaza and Grand City Surabaya are also within 6 mi (10 km). Margorejo Station is 6 minutes by foot and Jemursari Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

7.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

Verified

10/10 Excellent

j

Liked: Cleanliness, staff & service, amenities
Good new hotel, very clean and staff are very friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Surabaya

We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jan-Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Jon Helge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Okey room.

Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

JONGMIN

Liked: Cleanliness, staff & service, amenities
Good condition
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Staff was wonderful and helpful. I would recommend it.
Stayed 9 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Chung Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New business hotel in Surabaya

The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Alaa

Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 객실
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHIH JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一般

早餐選擇多。面對教堂，早上4:30就聽得到禱告聲。酒店前的馬路容易堵車
Stayed 2 nights in Aug 2025
Verified

8/10 Good

KAORI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

INTAN SETIATI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Stephen

Stayed 1 night in Jan 2025
Verified

8/10 Good

Chin Chin

Stayed 1 night in Dec 2024
Verified

8/10 Good

HIROHIDE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Hirotoshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

JAEYEON

Stayed 2 nights in Jun 2024
Verified

4/10 Poor

youngtae

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024
Verified

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020