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The safe deposit box was locked. Although I told the receptionist, nothing was done until I checked out.
On the second day of my stay, I called using the hotel service button indicated on the phone in the bedroom but the person in the other end put me on hold as he said I should tell it to the reception but no one answered my call. So I gave up.
That afternoon I informed the reception about the safe but everyone there denied hearing about my feedback.
I do not know why the in house telephone does not have a shortcut to call the reception. I guess that they are shorthanded.
Located in Old Jakarta, this hotel is 0.2 mi (0.3 km) from Mangga Dua and 2.6 mi (4.2 km) from Jakarta Cathedral. Mangga Dua …More
Overall Verdict. Value for money given its location.
Location is its strongest point; close to central Jakarta for business and/or government meeting locations. Opposite the hotel is a mall.
Service: staff try their best to be polite and accommodate your needs.
Food: great buffet selection for breakfast. Local Indonesian, Chinese, Western, Japanese. Freshly baked bread from bakery
Areas to improve:
Soundproofing can be improved. Some reviewers mentioned doors are not so soundproof and I tend to agree. I stayed in the Deluxe room, supposedly to be better. Yet I can easily hear noises from the corridor of others talking, opening their doors, coughing. Not muffled noises but quite loud.
Sana Sini restaurant is closed at certain times like 11am and does not offer ala carte menu for lunch, only buffet. The Le Chocolat lounge can be improved to have tables with proper height for dining on one side while the other side offer coffee table seating. Hard to eat and entertain business guests with coffee table style seating.
Traveller from Singapore
Located in Central Jakarta, this luxury hotel is 0.1 mi (0.2 km) from Bundaran Hi and within 3 mi (5 km) of National Monument …More
Staff were friendly, food was great, hotel was in a great location, beach access from pool. Room view was disappointing, I booked a spectacular ocean view room and we could only see glimpses of the ocean behind all the palm trees that were in the way. Not what I paid $600 a night for.
W Bali - Seminyak is by the beach, just a 5-minute drive from the city center. Guests can walk 10 minutes down the shore to …More
This hotel is absolutely gorgeous! We were greeted by extremely friendly staff and were even offered a refreshing drink as we were checking in. The buffet breakfast had an amazing selection and had different items to choose from on different days just to switch it up. The location is great being right by the Kartika Plaza mall in Kuta. This is definitely a very tourist heavy area when compared to Ubud or other spots for hotels. I don't necessarily find this to be a negative as after a whole day of sightseeing in the rural areas it's nice to come back at night to more of the city life (I think you get the best of both worlds). I highly recommend the Discovery Kartika Plaza Hotel!
Traveller from Mississauga, Ontario, Canada
Located in Kuta, this beachfront hotel is in the city center and within a 10-minute walk of Discovery Shopping Mall and Tuban …More