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Room lighting should be brighter otherwise rooms are clean and worth the price

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.

Wifi connection was very poor.

The staff are friendly & helpful. Unfortunately, the hotel room didn't have mini fridge, no beverages & no toiletries.

Overall the hotel looks well maintained and still new however food choices in the breakfast need to be more provided i.e Oriental/Chinese food.

The staff and service at this hotel were wonderful, very helpful, courteous, and pleasant to deal with. Can't say enough about them. If we were to return it would be because of them. The rooms were fairly clean, and housecleaning was fast and efficient, but rooms and towels had an unpleasant odor. ...

Hotel was clean and the staff helpful. The pool is beautiful and appears well maintained though we didn't get a chance to use it. The breakfast buffet was largely made up on Indonesian food selections but all was very tasty. The staff was consistently courteous and helpful. The hotel is well located ...

Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no ...

Airport transfer was arranged. Much higher that market rate. Great staff, save, nice pool and good in house massage staff. Oh, Loud prayer stuff at 430 am on pool side FYI. Not used to that and hard to sleep.

Very good hotel to stay and relax

no swimming pool is not so good and TV was spoiled.