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4.1 / 5Very Good
1,954 reviews

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  • Premiere Garden View

    3.7/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More details
  • Premiere Ocean View

    3.7/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More details
  • Family Deluxe Garden

    4.4/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Single Bed
    More details
  • Family Studio Bunk, Garden View

    Room Amenities

    • Sleeps 5
    • 3 Single Beds
    More details
  • Family Studio, 2 Queen Beds

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Suite, 1 Bedroom, Ocean View

    3.5/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Kids Suite, Garden View (1 King, 1 bunk bed and 1 trundle bed)

    3.6/5 guest room rating

    Room Amenities

    • Sleeps 5
    • 1 King Bed and 1 Single Bunk Bed
    More details
  • Junior Suite, Garden View

    5/5 guest room rating

    Room Amenities

    • Sleeps 5
    • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
    More details
  • Girls Suite

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 King Bed
    More details
  • Two-Bedroom Suite, Garden View

    Room Amenities

    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More details
  • Apartment, 3 Bedrooms, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 12
    • 5 Single Beds
    More details
  • Apartment, 2 Bedrooms, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 10
    • 2 King Beds and 2 Double Sofa Beds
    More details

About this area

Grand Mirage Resort & Thalasso Bali is located on the beach and in an area with good airport proximity and shopping. The area's natural beauty can be seen at Tanjung Benoa and Nusa Dua Beach, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Waterbom Bali and Moon Cot Sari Turtle Farm are also worth visiting. Our guests appreciate the resort's quiet location.

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 15 min drive

Restaurants

  • Where to eat
  • Grand Cafe – Poolside buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Open 24 hours. Kids' menu available.
  • Julie's Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner on select days. Reservations required.
  • Jukung Grill – Beachfront restaurant with a bar offering seafood. Serves lunch and dinner daily.
  • Coconut Pool Bar – Poolside bar. Serves light fare daily.

About this property

Catch some rays at the beach or spend the day relaxing at Grand Mirage Resort & Thalasso Bali's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 377 rooms boast spring water baths, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Policies

Check-in

Check-in between 2 PM - midnight

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 40 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Maximum 2 children may stay in a room with parents, using existing bedding or a maximum of 1 single rollaway bed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Grand Mirage Resort Thalasso Bali Nusa Dua
  • Grand Mirage Resort Thalasso Bali
  • Grand Mirage Thalasso Bali Nusa Dua
  • Grand Mirage Thalasso Bali
  • Grand Mirage Bali
  • Mirage Thalasso Bali Nusa Dua
  • Grand Mirage & Thalasso Bali
  • Grand Mirage Resort & Thalasso Bali Resort
  • Grand Mirage Resort & Thalasso Bali Nusa Dua
  • Grand Mirage Resort & Thalasso Bali Resort Nusa Dua

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • All buffet and à la carte meals, snacks and local beverages included
  • 8 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Bike hire
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Kayaking
  • Motor-boating
  • Parasailing
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (1100 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool umbrellas

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hairdryer
  • Spring water bathtub

Entertainment

  • TV/satellite channels
  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Ecotours
  • Golf lessons
  • Golf
  • Hiking/biking trails
  • Outdoor pool access
  • Rafting
  • Scooter/moped hire
  • Surfing/boogie boarding

Where to eat

  • Grand Cafe – Poolside buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Open 24 hours. Kids' menu available.
  • Julie's Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner on select days. Reservations required.
  • Jukung Grill – Beachfront restaurant with a bar offering seafood. Serves lunch and dinner daily.
  • Coconut Pool Bar – Poolside bar. Serves light fare daily.
  • Panorama Lounge – Ocean-view lobby lounge offering international cuisine. Serves light fare daily.
4.1

Very Good

5 - Excellent
765
4 - Good
786
3 - Okay
286
2 - Mediocre
78
1 - Poor
39
4.1
Cleanliness
4.3
Service and Staff
4.1
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grand Mirage is a great hotel, which is on a gorgeous beach. There are some great swimming pools and plenty of activities throughout the day. We really loved the morning yoga sessions and the pool games. The Italian restaurant that is close to the beach is nice (we didn’t try any of the other restaurants, although there are plenty to choose from) and the breakfasts are awesome. The staff are so friendly. Everyone is always smiling and very happy to help the guests. I would definitely recommend the Grand Mirage.

Stayed 6 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the beautiful staff, Kasta, Agung Putri couldn’t do enough for you 💕💕

Stayed 6 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was great. Only complaint was the AC in the room. It felt humid and muggy. It never seemed to cool off enough to actually use covers while sleeping. The last day was even worse where we couldn’t stay in the room til check out time. Other than that it was great.

Stayed 5 nights in Oct 2019

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, very good amenities for kids great for families its a shame thst one bad experience puts a negative on all the good things. TheThalasso spa massage wss good but when it came to the meanicure it was very unprofessional and unhygienic. The staff lacked experience and we could have got a much better manicure outside of hhe hotel for a fraction of the cost. In fact our 5 year old daughter hsd a better free manicure from one of the child minders at the hotel.

Stayed 4 nights in Oct 2019

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Looks nothing like the photos, needs a major upgrade and definitely not a 5 stars

Stayed 5 nights in Oct 2019

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