Grand Mirage Resort & Thalasso Bali

The property was looked after very nicely. The problem I had was that I understood that the hotel had a very low room occupancy due to the coronavirus. They had to cancel some dinner buffets which I agree I don’t agree. I agreed to have all inclusive for my seven days stay there which means I was entitled to buffet every day. On Tuesday they had a barbecue outside Which we all attended at 7:00 they told me but they told other people it started at 7:30. Well approximately 725 that night all eight shaving dishes were all empty so whoever came after 720 did not have any food to eat on the buffet. If you have a buffet you must have enough food to make sure that the first person gets the same as the last person. I believe they were charging between 30 and $40 for the buffet if you were not an all inclusive member which was a lot of money to be spent window was no food to be eaten. That was just not right. A few times we went for lunch or dinner and they said that they ran out of you could say vegetables or duck or chicken or something they always ran out of. The worst thing that happened to me and my wife was when we arrived on Sunday night we wanted something to eat and the first thing they said the dinner buffet was canceled due to low occupancy so I decided with my wife to try another restaurant and they suggested to Try the Chinese restaurant which I asked where was it and they said suggested and told me it was down the street. I just got into Bali very Upset .

The property is beautiful, so clean, staff are so friendly and nice. the food at Julie’s Italian Restaurant was superb. I would have preferred an ocean or beach view room considering the occupancy was low. But I enjoyed my stay there. Thank you.