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Grand Mirage Resort & Thalasso Bali - CHSE Certified

Photo gallery for Grand Mirage Resort & Thalasso Bali - CHSE Certified

Primary image
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
3 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas
3 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas

Overview of Grand Mirage Resort & Thalasso Bali - CHSE Certified

VIP Access

Grand Mirage Resort & Thalasso Bali - CHSE Certified

4.5 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jalan Pratama 74 Tanjung Benoa, Nusa Dua, Bali, 80363

Explore the area

  • Popular LocationTanjung Benoa Beach2 min walk
  • Popular LocationTanjung Benoa9 min walk
  • Popular LocationBenoa Harbour13 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)27 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

About this area

Nusa Dua

Located in Nusa Dua, Grand Mirage Resort & Thalasso Bali - CHSE Certified is on the beach. The area's natural beauty can be seen at Nusa Dua Beach and Kuta Beach. Circus Waterpark and Waterbom Bali are also worth visiting. Discover the area's water adventures with rafting and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Nusa Dua travel guideOpens in a new window
View more Resorts in Nusa DuaOpens in a new window
Map

What's nearby

  • Tanjung Benoa Beach - 2 min walk
  • Tanjung Benoa - 9 min walk
  • Samuh Beach - 5 min drive
  • Bali Nusa Dua Convention Centre - 11 min drive
  • Benoa Harbour - 13 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 27 min drive

About this property

Grand Mirage Resort & Thalasso Bali - CHSE Certified

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Mirage Resort & Thalasso Bali - CHSE Certified's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Grand Mirage Resort & Thalasso Bali - CHSE Certified offers 377 accommodations with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a bath, spring water baths, bathrobes and slippers.

This Nusa Dua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thalasso Bali has 22 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

All-inclusive details

All-inclusive room rates at Grand Mirage Resort & Thalasso Bali - CHSE Certified are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and ร  la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages spoken

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AMโ€“10:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Grand Cafe
  • Julie's Italian
  • Jukung Grill
  • Coconut Pool Bar
  • Panorama Lounge

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Kayaking
  • Motor-boating
  • Parasailing
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1100 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Spring water bath
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Nusa Dua
Nusa Dua
4 star
4 star
Business-friendly
Business-friendly
All-inclusive plan available
All-inclusive plan available
Guest rating 4+
Guest rating 4+
Hotel resort
Hotel resort

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Bali Thalasso
Grand Bali Mirage
Grand Mirage Bali
Grand Mirage Resort & Thalasso Bali Nusa Dua
Grand Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Thalasso Bali
Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Resort Thalasso Bali CHSE Certified
Grand Mirage Resort & Thalasso Bali - CHSE Certified Resort
Grand Mirage Resort & Thalasso Bali - CHSE Certified Nusa Dua

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 367 out of 992 reviews
5 - Excellent 37%
Rating 4 - Good. 392 out of 992 reviews
4 - Good 40%
Rating 3 - Okay. 155 out of 992 reviews
3 - Okay 16%
Rating 2 - Poor. 47 out of 992 reviews
2 - Poor 5%
Rating 1 - Terrible. 31 out of 992 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that they allowed us to think the massage was part of the vip package then charged us for it at checkout claiming miscommunication
Stayed 7 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
Hotel was bit quiet due to pandemic slowdown, service and cleanliness was good Restaurant was not functioning, breakfast was also Ala carte which had little options. Staff did best to facilitate with limited resources. Overall a good experience.
Stayed 4 nights in Dec 2021

1/5 Terrible

Stayed 5 nights in Sep 2020

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid and look at other hotels! Been in discussions with the hotel about getting any refund back as we're unable to travel. Hotel are making us rebook at a time were we're unable to leave our country. Customer service is terrible and insensitive, glad we didn't visit as the sample we've had to date has been shocking. Every other hotel/airline has provided a full refund without question. Be very mindful before committing to this place as your likely to lose your money
Stayed 10 nights in Jun 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was excellent! We enjoyed local food, Italian, Indian, Chinese meals with wine.
Stayed 5 nights in Mar 2020

1/5 Terrible

Stayed 3 nights in Mar 2020

3/5 Okay

Liked: Staff & service
The property was looked after very nicely. The problem I had was that I understood that the hotel had a very low room occupancy due to the coronavirus. They had to cancel some dinner buffets which I agree I donโ€™t agree. I agreed to have all inclusive for my seven days stay there which means I was entitled to buffet every day. On Tuesday they had a barbecue outside Which we all attended at 7:00 they told me but they told other people it started at 7:30. Well approximately 725 that night all eight shaving dishes were all empty so whoever came after 720 did not have any food to eat on the buffet. If you have a buffet you must have enough food to make sure that the first person gets the same as the last person. I believe they were charging between 30 and $40 for the buffet if you were not an all inclusive member which was a lot of money to be spent window was no food to be eaten. That was just not right. A few times we went for lunch or dinner and they said that they ran out of you could say vegetables or duck or chicken or something they always ran out of. The worst thing that happened to me and my wife was when we arrived on Sunday night we wanted something to eat and the first thing they said the dinner buffet was canceled due to low occupancy so I decided with my wife to try another restaurant and they suggested to Try the Chinese restaurant which I asked where was it and they said suggested and told me it was down the street. I just got into Bali very Upset .
Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Very friendly staff, and perfect for children of all ages. The all exclusive deal is great value, and takes away the hassle of have to carry cash or pay any bills on checking out of the resort.
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! All Inclusive Package was great value.
Stayed 3 nights in Feb 2020