- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and all the staff was very friendly Would definitely stay here again
Stayed 3 nights in Mar 2020
Photo gallery
Guest reviews
Excellent
931 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Map
Kawasan Pariwisata Nusa Dua Lot North 4, Nusa Dua, Bali
Explore the area
Bali Nusa Dua Convention Centre10 min walk
Nusa Dua Beach12 min walk
Tanjung Benoa11 min drive
Denpasar (DPS-Ngurah Rai Intl.)26 min drive
Choose dates to view prices
Deluxe Room
Photos of Deluxe Room
Deluxe Room
More detailsRoom amenities
- 34 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
34 square metres m2 individually decorated room, balcony/patio with garden views
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Palace Club Room
Photos of Palace Club Room
Palace Club Room
More detailsRoom amenities
- 56 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
56 square metres m2 individually decorated room, balcony/patio with garden views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and separate check-in location. Guests under 6 years old not allowed in lounge
Internet – Free WiFi
Entertainment – 40-inch plasma TV, premium channels and DVD player
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – A pillow menu, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Palace Club Suite
Photos of Palace Club Suite
Palace Club Suite
More detailsRoom amenities
- 80 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
80 square metres m2 individually decorated room, balcony/patio with garden views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and separate check-in location. Guests under 12 years old not allowed in lounge
Layout – Bedroom, dining area and sitting area
Internet – Free WiFi
Entertainment – 40-inch plasma TV, premium channels and DVD player
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – A pillow menu, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Premier Room
Photos of Premier Room
Premier Room
More detailsRoom amenities
- 40 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
40 square metres m2 individually decorated room, balcony/patio with garden views
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Palace Club Lagoon Room
Photos of Palace Club Lagoon Room
Palace Club Lagoon Room
More detailsRoom amenities
- 50 sq m
- Lagoon view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed or 1 Single Bed
50 square metres m2 individually decorated room, balcony/patio with lagoon views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and separate check-in location. Guests under 6 years old not allowed in lounge
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Palace Club Lagoon Suite
Photos of Palace Club Lagoon Suite
Palace Club Lagoon Suite
More detailsRoom amenities
- 90 sq m
- Lagoon view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
90 square metres m2 individually decorated room, balcony/patio with lagoon views
Club Level – Club Lounge access, buffet breakfast, light refreshments and separate check-in location. Guests under 6 years old not allowed in lounge
Layout – Dining area and sitting area
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Family Room
Photos of Family Room
Family Room
More detailsRoom amenities
- 48 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 King Bed and 1 Single Bunk Bed
48 square metres m2 individually decorated room, balcony/patio with garden views
Layout – bedrooms
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Bedrooms (Adjoining)
Photos of Deluxe Room, 2 Bedrooms (Adjoining)
Deluxe Room, 2 Bedrooms (Adjoining)
More detailsRoom amenities
- 70 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 King Bed and 2 Single Beds
70 square metres m2 individually decorated room, balcony/patio with garden views
Layout – 2 bedrooms
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – 2 bathrooms, shower, bathrobes and slippers
Practical – Laptop-compatible safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Standard Suite, 2 Bedrooms
Photos of Standard Suite, 2 Bedrooms
Standard Suite, 2 Bedrooms
More detailsRoom amenities
- 166 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 1
Room details
1 King Bed and 2 Single Beds
166 square metres m2 individually decorated room, balcony/patio with garden views
Layout – 2 bedrooms, dining area and sitting area
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – 2 bathrooms, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Standard Suite, 2 Bedrooms, Private Pool
Photos of Standard Suite, 2 Bedrooms, Private Pool
Standard Suite, 2 Bedrooms, Private Pool
More detailsRoom amenities
- 249 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 1
Room details
1 King Bed and 1 Queen Bed
249 square metres m2 individually decorated room, balcony/patio with pool views
Layout – 2 bedrooms, dining area and sitting area
Relax - Private pool
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – 2 bathrooms, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Presidential Suite, 2 Bedrooms, Private Pool
Photos of Presidential Suite, 2 Bedrooms, Private Pool
Presidential Suite, 2 Bedrooms, Private Pool
More detailsRoom amenities
- 376 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 1
Room details
1 King Bed and 1 Queen Bed
376 square metres m2 individually decorated room, balcony/patio with pool views
Layout – 2 bedrooms, dining area and sitting area
Relax - Private pool
Internet – Free WiFi
Entertainment – 40-inch plasma TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Turn-down service and linenBathroom – 2 bathrooms, bathrobes and a separate bathtub and shower with a rainfall showerhead
Practical – Garden, laptop-compatible safe and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Nusa Dua
Located in Nusa Dua, Nusa Dua Beach Hotel & Spa is next to a golf course and on a private beach. Shoppers can visit Seminyak Square, while everyone can enjoy the natural beauty of Nusa Dua Beach and Jimbaran Beach. Waterbom Bali and Finns Recreation Club are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and mountain biking.
Visit our Nusa Dua travel guideWhat's nearby
- Bali Nusa Dua Convention Centre - 10 min walk
- Nusa Dua Beach - 12 min walk
- Tanjung Benoa - 11 min drive
- Benoa Harbour - 20 min drive
- Garuda Wisnu Kencana Cultural Park - 29 min drive
Getting around
- Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive
Restaurants
- Where to eat
- Wedang Jahe – Restaurant offering international cuisine. Serves breakfast daily.
- Rajas Balinese Cuisine – Poolside restaurant offering Halal dishes. Serves dinner on selected days.
- Tamarind Mediterranean – Beachfront restaurant offering Halal dishes. Serves lunch and dinner daily.
- Maguro Asian Bistro – Poolside restaurant offering Asian cuisine. Serves lunch and dinner on selected days.
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Social distancing
Social distancing
Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out
Safety measures
Safety measures
Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Local area shuttle (surcharge)
- Limo/town car service
- Shopping centre shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 405000 per person
- 4 restaurants and 1 coffee shop/cafe
- 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 18 holes of golf
- 3 outdoor pools
- 2 outdoor tennis courts
- Aerobics classes
- Arcade/game room
- Beach volleyball
- Beach yoga
- Children's pool
- Fitness centre
- Full-service spa
- Playground
- Racquetball/squash
- Sauna
- Shopping
- Steam room
- Volleyball
- Yoga classes
Family friendly
- 3 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Free children's club
- Free supervised childcare/activities
- In-room childcare (surcharge)
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- German
- Indonesian
- Japanese
- Russian
Business services
- 24-hour business centre
- Meeting rooms
- Conference centre (4349 square feet of space)
Outdoors
- BBQ grill(s)
- Garden
- Pool umbrellas
- Private beachfront location
- Terrace
Spa
- 11 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massages
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Couples dining
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Linens
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 40-inch plasma TV
- Premium channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
Outdoor space
- Balcony or patio
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Individually decorated
- Individually furnished
- Laptop-compatible safe
- Local maps
- Phone
- Restaurant dining guide
- Slippers
- Turndown service
Policies
Policies
Check-in
Check-in
Check-in between 2:00 PM and 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
Please note: Club Room bookings include access to the Club Lounge for guests age 13 and older. A USD 60 per day fee applies to each child age 5-12.There is no charge for children under 5 years old.
Renovations and closures
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Access methods
Staffed front desk
Pets
Pets
No pets or service animals allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Payment types at the property
Payment types at the property
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: IDR 1996500
- New Year's Eve (31 December) Gala Dinner per child: IDR 998250 (from 6 to 11 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: IDR 405000 per person (approximately)
- Airport shuttle fee: IDR 450000 per vehicle (one way)
- Airport shuttle fee per child: IDR 450000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out fee: 50 per cent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
- Personal protective equipment, including masks, will be available to guests.
- Contactless check-in and contactless check-out are available.
- Individually wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition
- Liked: Cleanliness, property conditions & facilities
- Disliked: Amenities
Over priced for what you get, much nicer hotels along the same strip. Very hard to get a cold drink, fridges in rooms were so bad they chocolate bars they had in there were melting. Told wait staff 3 times about an allergy to food and the meal still came with it.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place to stay on beach
The room was comfortable and decent size. Could have been updated a little more. Grounds, pool and restaurants nice. Beach was very nice. My only issue was I felt drinks (water soft drinks and alcohol) were a very high mark up to cost. Overall the stay was very nice.
Stayed 10 nights in Feb 2020
- Liked: Staff & service, amenities, property conditions & facilities
I don't consider it 5 stars! They don't do extra things for you, what you see is what you get. The rooms feel dated, breakfast is really good. You get to bottles of water a day, if you need more you refill in the lobby. The spa is nothing to write home about. It appears to me that this property is not managed well. The location is great, and the beach is beautiful. Most restaurants are outdoors, it is really hot and mosquitoes are plenty. The Balinese restaurant is amazing, beautiful, great service and food. Prices are really high in this resort even more than really fancy places in Ubud.
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service
Staff are very friendly helpful & make you feel very welcome. Great atmosphere & relaxing resort. Been here 4 times & love the Balinese authenticity. Rooms are clean & comfortable thou the bathrooms are starting to show they need an update. Overall love this place & will be back.
Stayed 4 nights in Feb 2020
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