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The Ritz-Carlton, Bali - CHSE Certified

Photo gallery for The Ritz-Carlton, Bali - CHSE Certified

Primary image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of The Ritz-Carlton, Bali - CHSE Certified

The Ritz-Carlton, Bali - CHSE Certified

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Raya Nusa Dua Lot #3, Sawangan, Nusa Dua, Bali, 80363

Explore the area

  • Popular LocationGeger Beach7 min drive
  • Popular LocationPuja Mandala9 min drive
  • Popular LocationMengiat Beach9 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)34 min drive

Choose dates to view prices

About this area

Nusa Dua

The Ritz-Carlton, Bali - CHSE Certified is located in Sawangan, a neighbourhood in Nusa Dua, and is in a provincial park and on the beach. The area's natural beauty can be seen at Nusa Dua Beach and Kuta Beach. Travelling with kids? Consider Jenggala Factory and New Kuta Green Park.
Visit our Nusa Dua travel guideOpens in a new window
Map

What's nearby

  • Bali Collection Shopping Centre - 6 min drive
  • Geger Beach - 7 min drive
  • Puja Mandala - 9 min drive
  • Mengiat Beach - 9 min drive
  • Pandawa Beach - 11 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 34 min drive

About this property

The Ritz-Carlton, Bali - CHSE Certified

5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, Bali - CHSE Certified's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
The Ritz-Carlton, Bali - CHSE Certified offers 313 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets and premium bedding. 42-inch Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

The Ritz-Carlton, Bali - CHSE Certified is listed in the 2021 Travel + Leisure 500.

Languages spoken

Arabic, Catalan, Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“11:00 AM: IDR 385000 for adults and IDR 192500 for children
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Raku
  • Bejana
  • The Beach Grill
  • Senses
  • Breezes

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Arcade/games room
  • Art gallery
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

See similar properties

Nusa Dua
Nusa Dua
Sawangan
Sawangan
Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly
Pool
Pool
Hotel
Hotel
5 star
5 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 1815000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 385000 for adults and IDR 192500 for children (approximately)
  • Airport shuttle fee: IDR 395000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 1815000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bali Ritz-carlton
Ritz-carlton Bali
Ritz-carlton Bali Hotel
Ritz-carlton Bali Hotel Nusa Dua, Bali
Ritz-carlton Bali Nusa Dua, Bali
The Ritz-Carlton, Bali Nusa Dua
Ritz-Carlton Bali Hotel Nusa Dua
Ritz-Carlton Bali Nusa Dua
The Ritz Carlton Bali
The Ritz Carlton Bali CHSE Certified
The Ritz-Carlton, Bali - CHSE Certified Hotel
The Ritz-Carlton, Bali - CHSE Certified Nusa Dua
The Ritz-Carlton, Bali - CHSE Certified Hotel Nusa Dua

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 220 out of 351 reviews
5 - Excellent 63%
Rating 4 - Good. 85 out of 351 reviews
4 - Good 24%
Rating 3 - Okay. 26 out of 351 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 351 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 351 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire Ritz Carlton Bali team really went out of their way to ensure my family had a great holiday, felt welcomed and would try to anticipate our needs. Very family friendly, canโ€™t wait to visit again.
Stayed 10 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel great service, staff were well trained and friendly. Junior suite were very spacious,good Closet space for two people, good bed and good seating space in the room and In very spacious terrace. The only disappointing issue was the old looking discoloured towels and bath robes which were meant to be white but were now looking gray and dirty, definitely not towels of a 5 star hotel. The tv Chanels were limited compared to other hotels. In the restaurants the food was amazing however they have very tall tables and low chairs that are uncomfortable to sit as the table was almost chest height. At he pool, towels were also old and some stained Staff allowed guests to leave their personal belongings on sun loungers for the whole day even when not using the space so made it difficult for new coming guests to find a gazebo as almost all were supposedly being used even though people had been gone for more than 2 hours. Hotel is nice but very big and almost have to walk long distances or take a buggy to get anywhere. Hydro pool is available for use for $30 per half hour which was a turn off
Stayed 4 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like staffโ€™s worm welcome and friendly service. But lots of monkeys so we canโ€™t open the balcony window. So thereโ€™s no fresh air.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday spent in Ritz Carlton Nusa Dua, staff were very friendly and helpful. Everything was fine.
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious. It has a super big bed, i think more than king size, so comfy and good sleep. Room is above expectation. The property is a beach front property, great view, fresh air. It has a beautiful garden and landscape, you can find squirrel, birds around the property. It also has a huge garden with pond full of fish where your kids can feed them. Never bored being in the property. You can do walk, jogging, swimming both in the pool or on the beach. The staff really attentive. They remember your name front the front dest to housekeeping even the manager of the resort, makes you feel like home.
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dilapidated and in desperate need of modernisation. There is mold in the bathroom, the showers do not have hot water, the towels are old and stained as is the furniture. The F&B is very overpriced for the poor quality that's on offer. The hotel really should not bare the Ritz Carlton name until there is significant investment and improvement to the property.
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!! Staff and the resort itself was great
Stayed 7 nights in Feb 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. The resort staff are everything one could dream of. They cater to your every need. If your coming to Bali this is the one place you will Want to stay.
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in Nusa Dua South (South of Bali) next to the Hilton or Kempiski. The hotel is massive on 3 main floors. View astonishing from the lobby ! The staff is very kind. For instance Nughan for the breakfast has always a special attention! The Beach grill restaurant has an amazing chef (delicious pasta / risotto) and the view at this restaurant is so beautiful and not to be missed. The hotel is very clean, however the rooms located in Building 2 (Standard room) are a little bit noisy and the view has nothing special - overlooking the garden (hardly see the sea). However, beds are very confortable and the terrace is fine and enjoyable. You have to know as well that the hotel DOES NOT accept bank notes of USD dated before 2013 (whereas it is possible to change them at the airport). Discovered this at the last minute as the hotel did not mention this earlier!
Stayed 5 nights in Feb 2020