- Liked: Staff & service
- Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dilapidated and in desperate need of modernisation. There is mold in the bathroom, the showers do not have hot water, the towels are old and stained as is the furniture. The F&B is very overpriced for the poor quality that's on offer. The hotel really should not bare the Ritz Carlton name until there is significant investment and improvement to the property.