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Everything....the food the people the service the appearance was awesome...the front desk people can use more training they were a little stiff...not all but some.

Good - Property close to international terminal, free public transportation available to hotel, very clean, staff was wonderful. Not so good - Not well marked in terminal.

Great breakfast buffet and convenient location downtown.

This hotel has a great staff, two excellent hotel restaurants with a huge range of cuisines, and one of the best fitness centers in Jakarta. One of my favorite hotels in Indonesia, not just the airport.

Nice architecture and good food . However, a bit flat in terms of the vibe and a bit outdated

Tap drainage in the room is not working properly. Staff are very friendly & helpful

Cleanliness of the place. And the breakfast varieties is excellent!

the staff are very friendly and attentive, food is excellent, well presented facade and genuinely, should be giving this hotel top award. so easy to get the transport and the staff very helpfull to give some info about the best place in jakarta. good job guys

Fairmont has its direct access to Plasa Senayan until 11:30PM, it makes us easier to get anything from food til clothes. The rooms were so cozy and with its view toward Golf-field in the opposite of the hotel. The Hotel staff were friendly in general.

Room was large and the view over the pool really lovely. Staff are polite and helpful.

I really enjoyed my days at hotel. I would like to come again soon

Good location in down town and spacoius room with kitchen