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Outdoor pool
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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBundaran Hi2 min walk
    Popular LocationGrand Indonesia7 min walk
    Popular LocationThamrin City Shopping Mall18 min walk
    AirportJakarta (CGK-Soekarno-Hatta Intl.)38 min drive
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  • Deluxe Room, 2 Single Beds

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed (Club)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed (Club)
  • Premier Club Room

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsPremier Club Room
  • Mandarin, Suite, 1 King Bed

    Room amenities

    • 200 sq m
    • City view
    • Sleeps 3
    More detailsMandarin, Suite, 1 King Bed
  • Club Room, 2 Single Beds (Premier)

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Single Beds (Premier)
  • Oriental Suite, Suite, 1 King Bed

    Room amenities

    • 95 sq m
    • City view
    • Sleeps 3
    More detailsOriental Suite, Suite, 1 King Bed
  • Deluxe Room, 2 Single Beds (Club)

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds (Club)
  • Deluxe Room, 1 King Bed

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Superior Room, 1 King Bed (Club)

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed (Club)
  • Premier Room, 1 King Bed

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed

About this area

Jakarta

In the city centre and near a metro station, Mandarin Oriental Jakarta is in an area with great shopping. National Monument is a notable landmark, and travellers looking to shop may want to visit Grand Indonesia Shopping Mall and Thamrin City Shopping Mall. Travelling with kids? Make time for Kidzania, or head to an event or a match at Gelora Bung Karno Stadium.
Visit our Jakarta travel guide
Popular Location

What's nearby

  • Bundaran Hi - 2 min walk
  • Grand Indonesia - 7 min walk
  • Thamrin City Shopping Mall - 18 min walk
  • National Museum of Indonesia - 2 min drive
  • Tanah Abang Market - 3 min drive

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Sudirman Station - 10 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 38 min drive

Restaurants

  • Where to eat
  • Lyon โ€“ Fine-dining restaurant offering French cuisine. Serves brunch, lunch and dinner.
  • Xin Hwa โ€“ Fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Cinnamon โ€“ Restaurant offering Indonesian cuisine.

About this property

Mandarin Oriental Jakarta

5-star, family-friendly hotel, walk to Grand Indonesia Shopping Mall
3 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. Self parking is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 272 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, TVs come with cable channels, and guests will also appreciate thoughtful touches such as slippers and children's slippers.
Mandarin Oriental Jakarta offers 272 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and children's slippers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 130000 per day)
  • Available in some public areas: WiFi (USD 130000 per 24-hour period)

Parking and public transport

  • Free self parking
  • Valet parking: USD 15 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6 AMโ€“10 AM: USD 247107-247107 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Body wraps
  • Massage - swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 2:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 10 2020 to September 30 2020 (dates subject to change):
  • Sauna
  • Spa
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from 10 October to 11 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 600000.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 247107 and USD 247107 per person (approximately)
  • Fee for in-room wireless Internet: USD 130000 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 130000 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 717355 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 600000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Jakarta and receive a full refund?
Yes, Mandarin Oriental Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Jakarta cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental Jakarta?
As of 30 Oct,2020, prices found for a 1-night stay for 2 adults at Mandarin Oriental Jakarta on 2 Nov,2020 start from SG$134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandarin Oriental Jakarta have a pool?
Yes, this property has an outdoor pool.
Is Mandarin Oriental Jakarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandarin Oriental Jakarta?
Self-parking is free at this property.
What time is check-in at Mandarin Oriental Jakarta?
Check-in is from 2:00 PM to 11:00 PM.
What time is check-out at Mandarin Oriental Jakarta?
Checkout is at noon.
Does Mandarin Oriental Jakarta provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 717355 per vehicle, one-way, applies.
Where is Mandarin Oriental Jakarta located?
This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Grand Indonesia Shopping Mall and Thamrin City Shopping Mall. National Monument and Pasar Baru are also within 3 mi (5 km). Jakarta Sudirman Station is 10 minutes by foot and BNI City Station is 13 minutes.
4.6
Wonderful
5 - Excellent
118
4 - Good
28
3 - Okay
6
2 - Poor
3
1 - Terrible
3

4.8/5

Cleanliness

4.8/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
accommodating
We were given an upgrade and additional service to make up the initial mistake of booking a club room with a 2 year old. The staff were very accommodating and provided a fancy dark chocolate cake for my wife's birthday. The food was good... must try the Chinese food.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great birthday in MO JAKARTA
Great customers relationships and thanks for all the attentions.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointing
I think itโ€™s a scam for the high price they charge. There are cheaper hotels in the area with better rooms. The room (not the cheapest grade) was small and old. There are 3 star hotels better than this quality. They had problems with the boiler, and there was no hot or warm water for the first night. Next morning, I took a bath but the water was greenish. The walls are too thin, I could hear the sound of the tv from the room next door at night. I complained about this and checked out early, but was not offered any formal apology. The lady at reception only gave me a smile and said โ€œyeah, sorryโ€, which gave me the impression that the boiler trouble happens very frequently. I will never stay here again.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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