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Mandarin Oriental, Jakarta

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Elegant escape with stunning city views

Opposite Grand Indonesia Mall, this stylish hotel offers stunning city views and easy access to transport. Enjoy exclusive club lounge amenities, a well-equipped gym, and impeccable service from warm, friendly staff.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is S$180
includes taxes & fees
1 Jun - 2 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for USD 50.37 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 18 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 8120104872475, 55110

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mandarin Oriental, Jakarta have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Mandarin Oriental, Jakarta?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Jakarta on 1 Jun, 2026 start from S$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental, Jakarta?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Jakarta?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Jakarta?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mandarin Oriental, Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 79 per vehicle applies.

Where is Mandarin Oriental, Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 15-minute walk of Grand Indonesia and Thamrin City Shopping Mall. National Monument and Pasar Baru are also within 3 mi (5 km). Dukuh Atas MRT Station is 7 minutes by foot and Bundaran HI MRT Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 531 out of 638 reviews
Rating 8 - Good. 67 out of 638 reviews
Rating 6 - Okay. 23 out of 638 reviews
Rating 4 - Poor. 8 out of 638 reviews
Rating 2 - Terrible. 9 out of 638 reviews

Reviews

Verified

10/10 Excellent

Jahan Parvez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing hotel with friendly and helpful staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised to find a walkway underneath the hotel and the free tour was very interesting
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good service good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Han-Yi

Liked: Cleanliness, staff & service, amenities
Excellent staff, professional and amiable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ya Wei

Liked: Cleanliness, amenities, property conditions & facilities
Staff is kind, efficient, and helpful with superior courtesy. Room is clean with high quality amenities. It was a pleasant stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ambreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous and centrally located. We were greeted warmly by Fauzan who was professional and friendly and made us feel welcome. The breakfast is one of the best there is! I highly recommend it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rubiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and accessible to shoppings malls

Clean room efficient service, shops nearby and central
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 star hotel with 5+ star service. Also the Chinese restaurant on site is A+
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and spotless. The notes that housekeeping left for me were a surprisingdelight. All the staff were incredibly helpful, the breakfast options were varied and delicious and the gym equipment was great. I wish I'd been able to stay for longer.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and helpful when needed!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities
The room is great
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nina Maudinia Herangi

Liked: Staff & service, property conditions & facilities
The Mandarin Oriental is well appointed in every aspect. Location to amenities, professional and friendly staff; personalised attention from arrival at the airport; check in at hotel to the time of departure - personal attention was not just for me but also to my family and friends.
Stayed 15 nights in Oct 2025
Verified

10/10 Excellent

Sara-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel (albeit a little older), yummy breakfast, comfortable and large rooms, excellent staff/service, great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as well as great hotel
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely outstanding.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, excellent and very nice staff from front door, front service, restaurant and room service - All very professional and kindhearted. Buffet breakfast was great, all very good stuff. Thanks Mandarin Oriental, Hope to return very soon. Rogelio ☺️✌️🔆
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with great service and hospitality
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Murray

Liked: Cleanliness, amenities, property conditions & facilities
Easy for public buses and the underground train, good location, excellent staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can tell the hotel is old but well kept and well maintained. Impressive service.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, location is very strategic and they hotel also offer a tour to museums for you to understand about the indonesian history or traditional food.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous Mandarin Oriental

Staff is amazing, room has spectacular views and food is great Located at the Heart of the city.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and location!

Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by professional staff that anticipate your every need. This is one of the best hotel experiences that I have had and there have been many. The breakfast buffet demonstrated world cuisine, and the French restaurant was excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mue kKung

Liked: Cleanliness, staff & service, property conditions & facilities
good location.
Stayed 2 nights in May 2025