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Mandarin Oriental Jakarta

Photo gallery for Mandarin Oriental Jakarta

Minibar, in-room safe, desk, laptop workspace
Outdoor pool
Outdoor pool
Outdoor pool
Oriental Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310

Explore the area

  • Popular LocationBundaran Hi2 min walk
  • Popular LocationGrand Indonesia Shopping Mall3 min walk
  • Popular LocationTanah Abang Market4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)50 min drive

Room options

About this area

Jakarta

Near a metro station, Mandarin Oriental Jakarta is in Central Jakarta, a neighbourhood in Jakarta with great shopping. National Monument is a notable landmark, and travellers looking to shop may want to visit Grand Indonesia Shopping Mall and Thamrin City Shopping Mall. Sikh Gurdwara Mission and Jakarta Aquarium are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Bundaran Hi - 2 min walk
  • Grand Indonesia Shopping Mall - 3 min walk
  • Plaza Indonesia - 3 min walk
  • Thamrin City Shopping Mall - 10 min walk
  • Tanah Abang Market - 4 min drive

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Sudirman Station - 10 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 50 min drive

Restaurants

  • Social House - 4 min walk
  • Imperial Treasure La Mian Xiao Long Bao - 3 min walk
  • Hai Di Lao - 5 min walk
  • Seribu Rasa - 3 min walk
  • Oku - 3 min walk

About this property

Mandarin Oriental Jakarta

5-star luxury hotel located in Central Jakarta
Located close to Grand Indonesia Shopping Mall and Thamrin City Shopping Mall, Mandarin Oriental Jakarta provides a nightclub, a return airport shuttle and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a hot stone massage or reflexology. Enjoy French cuisine, brunch, and happy hour at the two on-site restaurants. Aerobics classes are offered at the health club; the property also has a terrace, an art gallery on site and a cafe. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and meeting rooms
  • Massage treatment rooms, tour/ticket information and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 272 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20 for adults and USD 10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lyon
  • Li Feng
  • Cinnamon
  • MO Bar

Things to do

  • Aerobics classes
  • Art gallery
  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Baby bath
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

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Pool
Pool

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 72 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 8:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Does Mandarin Oriental Jakarta have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 AM.

How much does it cost to stay at ?

As of 25 Mar,2023, prices found for a 1-night stay for 2 adults at on 31 Mar,2023 start from S$300.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Jakarta?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental Jakarta?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental Jakarta?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mandarin Oriental Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 72 per vehicle applies.

Where is Mandarin Oriental Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 10-minute walk of Grand Indonesia Shopping Mall and Thamrin City Shopping Mall. National Monument and Pasar Baru are also within 3 mi (5 km). Jakarta Sudirman Station is 10 minutes by foot and BNI City Station is 14 minutes.

Mandarin Oriental Jakarta Reviews

Mandarin Oriental Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 229 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 42 out of 229 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 9 out of 229 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 5 out of 229 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 229 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.5/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room sizes and excellent service. Only complaint is the walk across the street to shopping malls.
Stayed 4 nights in Mar 2023

10/10 Excellent

Pei Shoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is marvelous, and staffs are super friendly and nice. But since it's along the main road, it can be noisy at night. Other than that, it's really a very nice place
Stayed 3 nights in Mar 2023

10/10 Excellent

Frank

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All the staff in the hotel are super friendly and very professional, they treat their customers with utmost caring. the location is good but wish they have a easier access to the mall.
Stayed 4 nights in Mar 2023

10/10 Excellent

Mustafiz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very friendly and helpful.
Stayed 1 night in Feb 2023

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a weekend and were stunned
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2022

4/10 Poor

Key Travel

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Amazing staff. So welcoming and the most amazingly comfy beds !!!

10/10 Excellent

mark

great hotel at great location

10/10 Excellent

MANSOUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and reception
Stayed 2 nights in Nov 2022