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Novotel Jakarta Gajah Mada

Photo gallery for Novotel Jakarta Gajah Mada

Featured image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Novotel Jakarta Gajah Mada

UNESCO Sustainable Property

Novotel Jakarta Gajah Mada

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Jl Gajah Mada No 188, Jakarta, Jakarta, 11120

Explore the area

  • Popular LocationPlaza Glodok10 min walk
  • Popular LocationMuseum of Fine Arts and Ceramics19 min walk
  • Popular LocationJakarta History Museum19 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)18 min drive

Choose dates to view prices

About this area

Jakarta

In the city centre, Novotel Jakarta Gajah Mada is in Old Jakarta, a neighbourhood in Jakarta with good shopping. Presidential Palace and National Monument are notable landmarks, and travellers looking to shop may want to visit Plaza Glodok and Mangga Dua. Travelling with kids? Consider Ragunan Zoo and Taman Mini Indonesia Indah.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Candra Naya - 2 min walk
  • Plaza Glodok - 10 min walk
  • Lokasari Plaza - 13 min walk
  • Museum of Fine Arts and Ceramics - 19 min walk
  • Jakarta History Museum - 19 min walk

Getting around

  • Stasiun MRT - Setiabudi - 8 min drive
  • Jakarta Kota Station - 14 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 18 min drive

Restaurants

  • Where to eat
  • The Square โ€“ Restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
  • Le Bar โ€“ Open for happy hour.

About this property

Novotel Jakarta Gajah Mada

Family-friendly Jakarta hotel in Old Jakarta, near Plaza Glodok
This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/cafรฉ are on-site. All 230 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Minibars, coffee makers and free local calls are among the other amenities available to guests.
Novotel Jakarta Gajah Mada offers 230 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Oddysius has 5 treatment rooms. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“11 AM: IDR 130000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • Conference centre (4704 square feet of space)
  • Meeting rooms

Spa

  • 5 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Guest rating 3.5+
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4 star
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Washer and dryer
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Free WiFi
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Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 484000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 130000 per person (approximately)
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gajah Mada Jakarta
Jakarta Gajah Mada
Jakarta Novotel
Novotel Gajah Mada
Novotel Gajah Mada Hotel
Novotel Gajah Mada Hotel Jakarta
Novotel Gajah Mada Jakarta
Novotel Jakarta
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Jakarta
Novotel Jakarta Gajah Mada Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 94 out of 313 reviews
5 - Excellent 30%
Rating 4 - Good. 149 out of 313 reviews
4 - Good 48%
Rating 3 - Okay. 43 out of 313 reviews
3 - Okay 14%
Rating 2 - Poor. 25 out of 313 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 313 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

4.0/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sauna, steam room, swimming pool are out of service. Room aircon are terribly weak, unable to cool down the room. breakfast is sub standard. calling for maintenance/engineering for assistance into the room takes forever (more than 30 minutes). housekeeping made shoddy work in cleaning room
Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 2 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it's quite good when go back to airport not so heavy traffic to highway
Stayed 1 night in Jan 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Feelings
There were issues with the reservation and hotel claimed could not find my booking. Claimed that some of the rooms booked were cancelled, not all rooms come with breakfast, etc. the staff showed me their system bookings even though Iโ€™ve got the email confirmation from hotels.com. I still do not know what happened, if itโ€™s a mistake by either Novotel or hotels.com, but kudos to the hotel staff in persevering to sort out with hotels.com. Hotel condition and location still as good.
Stayed 2 nights in Dec 2019

3/5 Okay

Stayed 2 nights in Dec 2019