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Overview of JW Marriott Hotel Jakarta

Photo gallery

Guest reviews

4.4 / 5Excellent
399 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

What's nearby

Popular LocationAmbassador Mall9 min walk
Popular LocationKuningan City Mall9 min walk
Popular LocationITC Kuningan11 min walk
AirportJakarta (CGK-Soekarno-Hatta Intl.)25 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    Show more
  • Executive Room, Business Lounge Access

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    Show more
  • Executive Suite, 1 King Bed, Business Lounge Access (Governor Suite (84 Sqm))

    Room amenities

    • 84 sq m
    • Sleeps 3
    Show more
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    Show more

About this area

Jakarta

Located in Jakarta, JW Marriott Hotel Jakarta is in the business district. Travellers who have shopping on the agenda can visit Ambassador Mall and Kuningan City Mall. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Kidzania, a top attraction not to be missed. Make sure you don't miss outdoor adventures like hiking/biking trails, mountain biking and horse riding, or hop on a bike for hire nearby and take a self-guided tour around Jakarta.

Map
Popular Location

What's nearby

  • Ambassador Mall - 9 min walk
  • Kuningan City Mall - 9 min walk
  • ITC Kuningan - 11 min walk
  • Epicentrum Walk - 5 min drive
  • Lotte Shopping Avenue - 24 min drive

Getting around

  • Stasiun MRT - Setiabudi - 4 min drive
  • Jakarta Sudirman Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Sailendra Restaurant – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Asuka Japanese Dining – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Pearl Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required.
  • Blu Martini Bar & Lounge – Bar offering local and international cuisine. Serves light fare daily, happy hour available.

About this property

JW Marriott Hotel Jakarta

5-star luxury hotel near Ambassador Mall
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 317 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items) and separate bathtubs and showers.
JW Marriott Hotel Jakarta offers 317 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: IDR 100000 per day
Valet parking: IDR 50000.00 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 1.00 km
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 2850000 for adults and IDR 152500 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Billiards/pool table
Full-service spa
Outdoor pool
Sauna
Steam room

Family friendly

Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Hindi
Indonesian
Japanese
Korean
Malay

Business services

17 meeting rooms
Business centre
Computer station
Conference space (31215 square feet)

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible restaurant

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Linens
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

37-inch LCD TV
TV channels
Premium channels

Food and drink

Electric kettle
Free bottled water
Free minibar (some items)
Mini fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 635250 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 2850000 for adults and IDR 152500 for children (approximately)
  • Fee for in-room wireless Internet: IDR 255000 per day (rates may vary)
  • Airport shuttle fee: IDR 506000 per vehicle (one-way, maximum occupancy 5)
  • Self-parking fee: IDR 100000 per day
  • Valet parking fee: IDR 50000.00 per day
  • Rollaway bed fee: IDR 635250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility or spa tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Hotel Jakarta and receive a full refund?
Yes, JW Marriott Hotel Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Jakarta cancellation policy on our site for more details about any exclusions or requirements.
Does JW Marriott Hotel Jakarta have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 8 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for IDR 100000 per day. Valet parking is available for IDR 50000.00 per day.
What time is check-in at JW Marriott Hotel Jakarta?
Check-in is from 2 PM to midnight.
What time is check-out at JW Marriott Hotel Jakarta?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 506000 per vehicle, one-way, applies.
Where is this property located?
Situated in the business district, this luxury hotel is within a 10-minute walk of Ambassador Mall and Kuningan City Mall. ITC Kuningan and Epicentrum Walk are also within 1 mi (2 km).

Guest reviews

4.4
Excellent
5 - Excellent
220
4 - Good
142
3 - Okay
23
2 - Mediocre
6
1 - Poor
8
4.5
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel to stay with friendly staff and high security. Great breakfast options. Malls near by.

Stayed 5 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a very nice hotel, clean and up to date. Also the staff is great, all very friendly and there to look after you.

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. New hotel. Food was varied and delicious.

Stayed 3 nights in Jan 2020