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JW Marriott Hotel Jakarta

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Primary image
Indoor spa tub
Outdoor pool, open 7:00 AM to 8 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, free minibar items, in-room safe
Premium bedding, down duvets, free minibar items, in-room safe

Overview of JW Marriott Hotel Jakarta

JW Marriott Hotel Jakarta

5.0 star property

4.4/5 Excellent

Top rated for staff & service (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jalan DR Ide Anak Agung Gde Agung Kav, E.1.2 No1&2, Kawasan Mega Kuningan, Jakarta, Jakarta, 12950

Explore the area

  • Popular LocationKuningan City Mall7 min walk
  • Popular LocationAmbassador Mall8 min walk
  • Popular LocationLotte Shopping Avenue8 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)25 min drive

Room options

About this area

Jakarta

JW Marriott Hotel Jakarta is located in Kuningan, a neighbourhood in Jakarta, and is in a shopping district. Travellers who have shopping on the agenda can visit Ambassador Mall and Kuningan City Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Equestrian Park. Make sure you don't miss outdoor adventures like mountain biking, rock climbing and horse riding, or hop on a bike for hire nearby and take a self-guided tour around Jakarta.

What's nearby

  • Kuningan City Mall - 7 min walk
  • Ambassador Mall - 8 min walk
  • Lotte Shopping Avenue - 8 min walk
  • ITC Kuningan - 11 min walk
  • Epicentrum Walk - 5 min drive

Getting around

  • Stasiun MRT - Setiabudi - 4 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 25 min drive

About this property

JW Marriott Hotel Jakarta

5-star luxury hotel in the heart of Kuningan
At JW Marriott Hotel Jakarta, you can look forward to a round-trip airport shuttle, a terrace and a coffee shop/cafe. Treat yourself to reflexology, a body scrub or aromatherapy at Alameda Spa & Health Club, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle and valet parking (surcharge)
  • Limo/town car service, an area shuttle and a computer station
  • A ballroom, a front desk safe and free newspapers
  • Guest reviews say great things about the breakfast and location
Room features
All 317 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menu and laptop-compatible safes.
Other conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 37-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 100000 per day)
  • Valet parking on site (IDR 50000.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1.00 km
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:00 AM on weekdays and 6:30 AMโ€“10:30 AM on weekends: IDR 305000 for adults and IDR 152500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sailendra Restaurant
  • Asuka Japanese Dining
  • Pearl Chinese Restaurant
  • Blu Martini Bar & Lounge
  • Chaiholics

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (31215 square feet)
  • Meeting rooms - 17

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

90% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 635250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 305000 for adults and IDR 152500 for children (approximately)
  • Airport shuttle fee: IDR 506000 per vehicle (one-way, maximum occupancy 5)
  • Self-parking fee: IDR 100000 per day
  • Valet parking fee: IDR 50000.00 per day
  • Rollaway bed fee: IDR 635250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Jakarta Marriott Hotel
JW Jakarta
JW Marriott Hotel Jakarta
JW Marriott Jakarta
Marriott Hotel Jakarta
Jakarta Marriott
Marriott Jakarta
Jw Marriott Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel
JW Marriott Hotel Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel Jakarta

Frequently asked questions

Does JW Marriott Hotel Jakarta have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8 PM.

How much does it cost to stay at ?

As of 28 Sept,2022, prices found for a 1-night stay for 2 adults at on 14 Oct,2022 start from S$218.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Jakarta?

Self-parking is available for IDR 100000 per day. Valet parking is available for IDR 50000.00 per day.

What time is check-in at JW Marriott Hotel Jakarta?

Check-in is from 3:00 PM - midnight.

What time is check-out at JW Marriott Hotel Jakarta?

Checkout is at noon.

Does JW Marriott Hotel Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 506000 per vehicle applies.

Where is JW Marriott Hotel Jakarta located?

Located in Kuningan, this luxury hotel is within a 10-minute walk of Kuningan City Mall, Ambassador Mall and Lotte Shopping Avenue. ITC Kuningan and Epicentrum Walk are also within 1 mi (2 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 236 out of 428 reviews
5 - Excellent 55%
Rating 4 - Good. 150 out of 428 reviews
4 - Good 35%
Rating 3 - Okay. 28 out of 428 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 428 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 428 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Sin yee
Stayed 3 nights in May 2022

4/5 Good

Douglas, Barrigada
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott as usual, was a great property that I have stayed at several times. Good location to food and shopping.
Stayed 14 nights in Apr 2022

4/5 Good

Verified traveller
Stayed 1 night in Apr 2021

5/5 Excellent

Daud
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Tony, Jakarta
Business traveller
Liked: Staff & service
Disliked: Cleanliness
Carpet is dirty. It takes about 50 minutes for breakfast after ordering by phone. Others are very good.
Stayed 5 nights in Jan 2021

4/5 Good

Suhedi
Liked: Cleanliness, staff & service, room comfort
it
Stayed 1 night in Dec 2020

5/5 Excellent

Low Peng
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is like home
The hotel excellent staffs very friendly condition of hotel very good.In spite of the covid 19 situation the staffs are working hard to make every guest staying at the hotel as comfortable as possible
Stayed 2 nights in Sep 2020

4/5 Good

Wulan
Stayed 1 night in Aug 2020

5/5 Excellent

Reynold melvin
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Great location and good property. all service excellent
Stayed 1 night in Aug 2020

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
it was a great stay for a couple of my last days in Jakarta. it practices its own ways to maintain the cleanness and to contain the virus. but I felt a bit upset with some guests in a group over the breakfast. please ask that all of guests follow the protocol strictly in the Hotel.
Stayed 2 nights in Aug 2020