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Overview of JW Marriott Hotel Jakarta

Photo gallery

Outdoor pool, open 6 AM to 8 PM, pool umbrellas, pool loungers
Indoor spa bath
Premium bedding, down duvet, free minibar items, in-room safe
Premium bedding, down duvet, free minibar items, in-room safe
Premium bedding, down duvet, free minibar items, in-room safe

JW Marriott Hotel Jakarta

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationAmbassador Mall9 min walk
    Popular LocationKuningan City Mall9 min walk
    Popular LocationITC Kuningan11 min walk
    AirportJakarta (CGK-Soekarno-Hatta Intl.)25 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 Double Bed

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed
  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Non Smoking (Governor Suite)

    4.5/5 guest room rating

    Room amenities

    • 84 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking (Governor Suite)

About this area

Jakarta

Located in Jakarta, JW Marriott Hotel Jakarta is in the business district. Travellers who have shopping on the agenda can visit Ambassador Mall and Kuningan City Mall. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Kidzania, a top attraction not to be missed. Make sure you don't miss outdoor adventures like hiking/biking trails, mountain biking and rock climbing, or hop on a bike for hire nearby and take a self-guided tour around Jakarta.
Popular Location

What's nearby

  • Ambassador Mall - 9 min walk
  • Kuningan City Mall - 9 min walk
  • ITC Kuningan - 11 min walk
  • Epicentrum Walk - 5 min drive
  • Lotte Shopping Avenue - 18 min drive

Getting around

  • Stasiun MRT - Setiabudi - 4 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Sailendra Restaurant – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Asuka Japanese Dining – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Pearl Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required.
  • Blu Martini Bar & Lounge – Bar offering local and international cuisine. Serves light fare daily, happy hour available.

About this property

JW Marriott Hotel Jakarta

5-star luxury hotel, walk to Kuningan City Mall
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 317 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items) and separate bathtubs and showers.
JW Marriott Hotel Jakarta offers 317 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alameda Spa & Health Club has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 100000 per day)
  • Valet parking on site (IDR 50000.00 per day)
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1.00 km
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 305000 for adults and IDR 152500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay

Business services

  • 17 meeting rooms
  • Business centre
  • Computer station
  • Conference space (31215 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 635250.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 305000 for adults and IDR 152500 for children (approximately)
  • Fee for in-room wireless Internet: IDR 255000 per day (rates may vary)
  • Airport shuttle fee: IDR 506000 per vehicle (one-way, maximum occupancy 5)
  • Self-parking fee: IDR 100000 per day
  • Valet parking fee: IDR 50000.00 per day
  • Rollaway bed fee: IDR 635250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Jakarta Marriott Hotel
JW Jakarta
JW Marriott Hotel Jakarta
JW Marriott Jakarta
Marriott Hotel Jakarta
Jakarta Marriott
Marriott Jakarta
Jw Marriott Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel
JW Marriott Hotel Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel Jakarta

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Hotel Jakarta and receive a full refund?
Yes, JW Marriott Hotel Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Jakarta cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Hotel Jakarta?
As of 17 Jan,2021, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Jakarta on 18 Jan,2021 start from SG$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does JW Marriott Hotel Jakarta have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 8 PM.
Is JW Marriott Hotel Jakarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at JW Marriott Hotel Jakarta?
Self-parking is available for IDR 100000 per day. Valet parking is available for IDR 50000.00 per day.
What time is check-in at JW Marriott Hotel Jakarta?
Check-in is from 2 PM - midnight.
What time is check-out at JW Marriott Hotel Jakarta?
Checkout is at noon.
Does JW Marriott Hotel Jakarta provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 506000 per vehicle, one-way, applies.
Where is JW Marriott Hotel Jakarta located?
Situated in the business district, this luxury hotel is within a 10-minute walk of Ambassador Mall and Kuningan City Mall. ITC Kuningan and Epicentrum Walk are also within 1 mi (2 km).
4.4
Excellent
Rating 5 - Excellent. 230 out of 412 reviews
5 - Excellent 56%
Rating 4 - Good. 144 out of 412 reviews
4 - Good 35%
Rating 3 - Okay. 24 out of 412 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 412 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 412 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Carpet is dirty. It takes about 50 minutes for breakfast after ordering by phone. Others are very good.
Stayed 5 nights in Jan 2021

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is like home
The hotel excellent staffs very friendly condition of hotel very good.In spite of the covid 19 situation the staffs are working hard to make every guest staying at the hotel as comfortable as possible
Stayed 2 nights in Sep 2020

4/5 Good

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Great location and good property. all service excellent
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
it was a great stay for a couple of my last days in Jakarta. it practices its own ways to maintain the cleanness and to contain the virus. but I felt a bit upset with some guests in a group over the breakfast. please ask that all of guests follow the protocol strictly in the Hotel.
Stayed 2 nights in Aug 2020

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