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Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified

Photo gallery for Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified

Exterior
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified

3.5 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440

Explore the area

  • Popular LocationJakarta Old Town5 min drive
  • Popular LocationJakarta History Museum5 min drive
  • Popular LocationSunda Kelapa5 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)31 min drive

Room options

About this area

Jakarta

Located in Jakarta Utara neighbourhood, Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified is connected to a shopping centre. Mangga Dua is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dunia Fantasi and Waterbom Jakarta. Ocean Ecopark Ancol and Jakarta Aquarium are also worth visiting.

What's nearby

  • Jakarta Old Town - 5 min drive
  • Museum of Fine Arts and Ceramics - 5 min drive
  • Jakarta History Museum - 5 min drive
  • Museum Bank Indonesia - 5 min drive
  • Sunda Kelapa - 5 min drive

Getting around

  • Jakarta Angke Station - 5 min drive
  • Stasiun MRT - Setiabudi - 11 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 27 min drive

About this property

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified

3.5-star hotel located in Jakarta Utara
Free continental breakfast, a terrace and shopping on site are just a few of the amenities provided at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour fitness centre.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk, meeting rooms and multilingual staff
  • Luggage storage, a computer station and a banquet hall
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All 297 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the overall comfort rooms at the property.
More amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AMโ€“10:00 AM
  • 1 restaurant

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2056 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate an IHG Hotel

Frequently asked questions

Is Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 5 Dec,2022 start from S$51.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified?

Checkout is at noon.

Where is Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified located?

Located in Jakarta Utara, this hotel is within 9 mi (15 km) of Dunia Fantasi, Mangga Dua and Waterbom Jakarta.

Can I cancel my reservation for free at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified and receive a full refund?

Yes, Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel - CHSE Certified cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 104 out of 389 reviews" "
" "10 - Excellent 27%
Rating 8 - Good. 189 out of 389 reviews" "
" "8 - Good 49%
Rating 6 - Okay. 65 out of 389 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 22 out of 389 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 9 out of 389 reviews" "
" "2 - Terrible 2%

7.8/10

Cleanliness

8.0/10

Staff & service

6.9/10

Amenities

7.7/10

Property conditions & facilities

6.7/10

Eco-friendliness

8/10 Good

Stanley
Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Room was comfortable and spacious! But the Floor in Dining Room was filthy!! 2 Employees that were supposed to prepare Eggs/ Omelets, were Rude! But other than that, pleasant stay!
Stayed 2 nights in Nov 2022

6/10 Okay

Soma
Travelled with family
Liked: Staff & service
The hotel is a bit smelly
Stayed 1 night in Oct 2022

8/10 Good

Alex
Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Indriati
Stayed 2 nights in Aug 2022

2/10 Terrible

Bi Jing
Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One positive point about this hotel is its location which is near the airport and it's above a mall. But considering the check-in staff who couldn't care less, corridor leading to room that reeked cigarette smell, stale smell in the room, presence of small ants in the room, safe & hairdryer not working, stained carpet and towels; even the toilet seat was stained with cigarette mark. In short, stay there if your life depends on it.
Stayed 1 night in Aug 2022

8/10 Good

rufina
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

kau hua
Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Chen
Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The bed linen wasnt clean and the kettle was off, but soon after we told the front desk, it was replaced.
Stayed 4 nights in May 2022

6/10 Okay

Saravanan
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Megawati
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022