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Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

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Exterior
Outdoor pool
Superior Room, 2 Single Beds | In-room safe, desk, soundproofing, rollaway beds
Superior Room, 1 King Bed | In-room safe, desk, soundproofing, rollaway beds
Suite, 1 King Bed | In-room safe, desk, soundproofing, rollaway beds

Overview of Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470

Explore the area

  • Popular LocationWaterbom Jakarta17 min walk
  • Popular LocationDamai Indah Golf and Country Club17 min walk
  • Popular LocationSan Antonio Beach PIK 28 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)21 min drive

Room options

About this area

Jakarta

Located in Pantai Indah Kapuk neighbourhood, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified is connected to a shopping centre. By The Sea PIK Shopping Center and Pantjoran Chinatown PIK are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Antonio Beach PIK 2 and Pantai Pasir Putih PIK 2. Travelling with kids? Consider Waterbom Jakarta, or check out an event or a game at Gelora Bung Karno Stadium. Spend some time exploring the area's activities, including golf lessons and outlet shopping.

What's nearby

  • Waterbom Jakarta - 17 min walk
  • Damai Indah Golf and Country Club - 17 min walk
  • Pantjoran Chinatown PIK - 6 min drive
  • San Antonio Beach PIK 2 - 8 min drive
  • By The Sea PIK Shopping Center - 9 min drive

Getting around

  • Jakarta Bojong Indah Station - 9 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 21 min drive

Restaurants

  • Toby's Estate - 6 min walk
  • Jemahdi Seafood - 8 min walk
  • BORNGA Restaurant - 9 min walk
  • Hello Kitty Cafe - 9 min walk
  • Sumoboo - 10 min walk

About this property

Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

4-star eco-friendly hotel located in Pantai Indah Kapuk
Located close to San Antonio Beach PIK 2 and By The Sea PIK Shopping Center, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified provides a poolside bar, a shopping centre on site and dry cleaning/laundry services. The on-site restaurant, NSNTR, features regional cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and express check-out
  • A computer station, luggage storage and smoke-free property
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 240 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 160000 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • NSNTR

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 43-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 160000 per person (approximately)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk CHSE Certified
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Hotel
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Jakarta

Frequently asked questions

Does Mercure Jakarta Pantai Indah Kapuk - CHSE Certified have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at ?

As of 5 Feb,2023, prices found for a 1-night stay for 2 adults at on 19 Feb,2023 start from S$118.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Jakarta Pantai Indah Kapuk - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?

Checkout is at noon.

Where is Mercure Jakarta Pantai Indah Kapuk - CHSE Certified located?

This family-friendly Jakarta hotel is located near the airport, within 2 mi (3 km) of San Antonio Beach PIK 2, Pantjoran Chinatown PIK and By The Sea PIK Shopping Center. Sedayu Indo Golf and Pantai Pasir Putih PIK 2 are also within 6 mi (10 km).

Can I cancel my reservation for free at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified and receive a full refund?

Yes, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Jakarta Pantai Indah Kapuk - CHSE Certified cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 206 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 83 out of 206 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 21 out of 206 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 4 out of 206 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 8 out of 206 reviews" "
" "2 - Terrible 4%

8.5/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ramesh

Business traveller
Average hotel for the price charged. Wifi didn’t work during one evening. Rooms are small and basic, positive is it’s in a mall so can use the restaurant’s there.
Stayed 2 nights in Jan 2023

2/10 Terrible

Sande

Travelled with family
Disliked: Property conditions & facilities
I rarely gave any reviews. But this time I feel obligated to give this feedback and hope actions taken by the business so that others would not experience what I had. I was given a room before my check in time. Once i got in to the room there was some kinda smell. I stayed there for 3 nights 4 days. On my last night when I came back around 9 pm , my sink water was brown. Called front desk and sent technician and water still brown color but lighter. He mentioned there was a filter changed the day before. I kept the water running hoping it’ll be cleared out but still the color light brownish. It was already 11.30 pm and I had not showered yet. Called front desk again to move me out to different room. When i got to the new room, the smell was so fresh different with my old one. But later found out the sink is leaking water while running it. I didnt want to complain anymore since it was very late and i needed to sleep. I told mgt about this and no extra incentive or anything given to me considering a very bad experience I had. Really disappointed with my stay.

6/10 Okay

LIANGYOU

Stayed 1 night in Sep 2022

10/10 Excellent

May

Stayed 1 night in Sep 2022

8/10 Good

William

Stayed 7 nights in Aug 2022

10/10 Excellent

ELIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Andi

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2022

8/10 Good

Yohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place to Stay
A decent hotel to stay before transit. Close to the airport and a mall is connected to the building. A little nosiy outside due to cars and motorcycles. Not recommendable for those who wish to travel to the city of Jakarta due to road traffic.
Stayed 1 night in Jun 2022

8/10 Good

Lye Him

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its connected to the mall and the rioms are clean with great staff at reasonable rates.
Stayed 1 night in May 2022