Mercure Jakarta Pantai Indah Kapuk - CHSE Certified
4.0 star property
8.4/10 Very good
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
Explore the area
Waterbom Jakarta17 min walk
Damai Indah Golf and Country Club17 min walk
San Antonio Beach PIK 28 min drive
Jakarta (CGK-Soekarno-Hatta Intl.)21 min drive
Room options
About this area
Jakarta
Located in Pantai Indah Kapuk neighbourhood, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified is connected to a shopping centre. By The Sea PIK Shopping Center and Pantjoran Chinatown PIK are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Antonio Beach PIK 2 and Pantai Pasir Putih PIK 2. Travelling with kids? Consider Waterbom Jakarta, or check out an event or a game at Gelora Bung Karno Stadium. Spend some time exploring the area's activities, including golf lessons and outlet shopping.
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified
4-star eco-friendly hotel located in Pantai Indah Kapuk
Located close to San Antonio Beach PIK 2 and By The Sea PIK Shopping Center, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified provides a poolside bar, a shopping centre on site and dry cleaning/laundry services. The on-site restaurant, NSNTR, features regional cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
An outdoor pool and a children's pool
Free self-parking
Buffet breakfast (surcharge), motorhome/coach/lorry parking and express check-out
A computer station, luggage storage and smoke-free property
Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 240 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with rainfall showers and hairdryers
Coffee/tea makers, daily housekeeping and desks
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
English, French, German, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking on site
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 160000 per person
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
NSNTR
Things to do
Children's pool
Fitness centre
Outdoor pool
Shopping centre
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Business services
Computer station
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: IDR 160000 per person (approximately)
Rollaway bed fee: IDR 450000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7 AM to 9 PM
Property is also known as
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk CHSE Certified
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Hotel
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Jakarta
Frequently asked questions
Does Mercure Jakarta Pantai Indah Kapuk - CHSE Certified have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM to 9 PM.
How much does it cost to stay at ?
As of 5 Feb,2023, prices found for a 1-night stay for 2 adults at on 19 Feb,2023 start from S$118.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Jakarta Pantai Indah Kapuk - CHSE Certified pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Self-parking is free at this property.
What time is check-in at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Check-in is from 2 PM - midnight.
What time is check-out at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Checkout is at noon.
Where is Mercure Jakarta Pantai Indah Kapuk - CHSE Certified located?
This family-friendly Jakarta hotel is located near the airport, within 2 mi (3 km) of San Antonio Beach PIK 2, Pantjoran Chinatown PIK and By The Sea PIK Shopping Center. Sedayu Indo Golf and Pantai Pasir Putih PIK 2 are also within 6 mi (10 km).
Can I cancel my reservation for free at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified and receive a full refund?
Yes, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Jakarta Pantai Indah Kapuk - CHSE Certified cancellation policy on our site for more details about any exclusions or requirements.
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Reviews
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Rating 10 - Excellent. 90 out of 206 reviews" "
10 - Excellent
90
" "10 - Excellent 44%
Rating 8 - Good. 83 out of 206 reviews" "
8 - Good
83
" "8 - Good 40%
Rating 6 - Okay. 21 out of 206 reviews" "
6 - Okay
21
" "6 - Okay 10%
Rating 4 - Poor. 4 out of 206 reviews" "
4 - Poor
4
" "4 - Poor 2%
Rating 2 - Terrible. 8 out of 206 reviews" "
2 - Terrible
8
" "2 - Terrible 4%
8.5/10
Cleanliness
8.7/10
Staff & service
7.7/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Ramesh
Business traveller
22 Jan,2023
Average hotel for the price charged. Wifi didn’t work during one evening. Rooms are small and basic, positive is it’s in a mall so can use the restaurant’s there.
Ramesh
Stayed 2 nights in Jan 2023
2/10 Terrible
Sande
Travelled with family
27 Dec,2022
Disliked: Property conditions & facilities
I rarely gave any reviews. But this time I feel obligated to give this feedback and hope actions taken by the business so that others would not experience what I had. I was given a room before my check in time. Once i got in to the room there was some kinda smell. I stayed there for 3 nights 4 days. On my last night when I came back around 9 pm , my sink water was brown. Called front desk and sent technician and water still brown color but lighter. He mentioned there was a filter changed the day before. I kept the water running hoping it’ll be cleared out but still the color light brownish. It was already 11.30 pm and I had not showered yet. Called front desk again to move me out to different room. When i got to the new room, the smell was so fresh different with my old one. But later found out the sink is leaking water while running it. I didnt want to complain anymore since it was very late and i needed to sleep. I told mgt about this and no extra incentive or anything given to me considering a very bad experience I had. Really disappointed with my stay.
A decent hotel to stay before transit. Close to the airport and a mall is connected to the building. A little nosiy outside due to cars and motorcycles. Not recommendable for those who wish to travel to the city of Jakarta due to road traffic.
