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Ascott Sudirman Jakarta

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Property amenity
Outdoor pool
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premier Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

Overview of Ascott Sudirman Jakarta

UNESCO Sustainable Travel Pledge

Ascott Sudirman Jakarta

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Daerah Khusus Ibukota Jakarta, 12930

Guests rated this location 7.4/10 - Good

Explore the area

  • Popular LocationKuningan City Mall13 min walk
  • Popular LocationJakarta World Trade Center13 min walk
  • Popular LocationIndonesia Stock Exchange4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)45 min drive

Room options

About this area

Jakarta

Ascott Sudirman Jakarta is located in Setiabudi, a neighbourhood in Jakarta, and is near a train station. Forestry Museum and National Museum of Indonesia are cultural highlights, and travellers looking to shop may want to visit Plaza Semanggi and Pacific Place. Travelling with kids? Consider Kidzania and Jakarta Aquarium.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Ambassador Mall - 11 min walk
  • Kuningan City Mall - 13 min walk
  • Jakarta World Trade Center - 13 min walk
  • Indonesia Stock Exchange - 4 min drive
  • Kidzania - 6 min drive

Getting around

  • Stasiun MRT - Setiabudi - 2 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive

Restaurants

  • Starbucks - 5 min walk
  • Starbucks - 3 min walk
  • Hejo Hejo Tjendol - 4 min walk
  • Nasi Ulam Ibu Yoyo - 7 min walk
  • Bebek Kepahiang Babase - 6 min walk

About this property

Ascott Sudirman Jakarta

4-star eco-friendly hotel located in Setiabudi
Take advantage of a return airport shuttle, a corner/local shop and a garden at Ascott Sudirman Jakarta. For some rest and relaxation, visit the steam room, and indulge in a massage, aromatherapy or a body treatment. Enjoy the gym, as well as activities, such as volleyball and basketball. Free in-room WiFi is available to all guests, along with a playground and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), an outdoor tennis court and a TV in reception
  • A computer station, a billiards/pool table and luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All 192 rooms have comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and dressing gowns.
Extra amenities include:
  • Separate baths/showers, free toiletries and hairdryers
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: IDR 160950 for adults and IDR 83250 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Spa services
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Washing machine

Similar properties

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Guest rating 4+
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Family-friendly
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Pet-friendly
Pet-friendly

Policies

Check-in

Check-in from 2:00 PM - 11:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of IDR 2000000, per pet, per stay, plus a deposit of IDR 2000000 per stay
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately IDR 160950 for adults and from IDR 83250 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 2000000 per stay
  • Pet fee: IDR 2000000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman
Hotel Ascott Sudirman Jakarta Jakarta
Jakarta Ascott Sudirman Jakarta Hotel
Hotel Ascott Sudirman Jakarta
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Hotel Jakarta

Frequently asked questions

Does Ascott Sudirman Jakarta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 27 Mar,2023, prices found for a 1-night stay for 2 adults at on 29 Mar,2023 start from S$159.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Sudirman Jakarta pet-friendly?

Yes, Ascott Sudirman Jakarta allows pets (limit 2 per room). There's a deposit of IDR 2000000 per stay and a fee of IDR 2000000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ascott Sudirman Jakarta?

Self-parking is free at this property.

What time is check-in at Ascott Sudirman Jakarta?

Check-in is from 2:00 PM - 11:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ascott Sudirman Jakarta?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Ascott Sudirman Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 399600 per vehicle applies.

Where is Ascott Sudirman Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 5-minute walk of Golden Triangle and Lotte Shopping Avenue. ITC Kuningan and Plaza Semanggi are also within 15 minutes. Stasiun MRT - Setiabudi is 21 minutes by foot.

Ascott Sudirman Jakarta Reviews

Ascott Sudirman Jakarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 72 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 21 out of 72 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 10 out of 72 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 0 out of 72 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 3 out of 72 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danuwari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room are fill with amenities. Best for business traveller or couple.
Stayed 3 nights in Mar 2023

2/10 Terrible

Mehfooz Ali

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Payment issue
The checkin was ok but even the taxi driver don’t know where is the apartment. Hotel should state its tower 3. Got upgraded by Ms. Puan. Used hotel dinning for dinner and it was good. Used massage service which was not upto the mark. Now come to the bad part: I told the lady to put the amount of the massage on my room and I will pay once checking out. While preparing to pack, there was a knock on the door, a person from reception and massage lady standing there asking me abt my massage bill. I told them that I will pay when check out by credit card. While in shower after 10 minutes again they knock on my door and I shouted that I’m in shower. When I came out with luggage for checking out, Ghose two people were still standing on my door, I was surprised and felt irritated. Like I’m going to run away with their money. They accompany me to the reception until I paid. Felt insulted. They took the picture of my debit card also which I don’t like. It was a bad experience.
Stayed 1 night in Nov 2022

8/10 Good

Nikola

Stayed 2 nights in Nov 2022

10/10 Excellent

Shella

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights and they upgraded my room. Check in was fast and they upgraded my room. The room was spacious and has the necessities i needed, the only downside is not all electrical plug was working so needed to try few plugs to know which one is working. The AC doesn’t turn on automatically, so, you need to turn it on each time you get into the room. Staff are all helpful. Other than that, the stayed was delightful.

10/10 Excellent

abdulhadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

JAE HO, Kowloon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over-all very friendly staff and clean facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Vanessa Arninda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jun 2022

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Make sure you get a non smoking room
I gave my preference for a non smoking room on a high floor so was disappointed that the only available room was a smoking room on level 5. Despite being assured it was throughly cleaned, the room stank of smoke and all the furniture was covered in cigarette burns (literally every surface!) After complaining and a 10 minute wait at reception, we were given a much better non smoking room. The room was very nice and much cleaner however there were still a few things that were disappointing for a room at this price point. There were small stains on both sets of sheets we had, dirty pans in the kitchen, the towels were a bit ragged. There were also engrained stains on the sofa and on the desk. There were also no hand towels or face cloths provided, just 2 towels and 1 robe. Not good value for money.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel & location. Quiet & safe too
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020